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This book provides an alternative means of discussing the development and significance of managers and management in universities and colleges. It is particularly concerned with the way 'managing' involves the development of different ways of talking, acting and relating to people at work. Yet this is often difficult, and variably successful, as it confronts often strong professional and occupational work identities and cultures. The book provides a detailed look at the 'manager' in contemporary further and higher education in Britain as post-compulsory education has been required to operate on a more commercial basis, and universities and colleges are increasingly regarded as small to medium sized enterprises. It draws upon interviews with more than 70 senior post-holders. It explores, for example, the work of the traditional university vice-chancellor who came to see himself as the new chief executive, schooled himself in the works of international management gurus Henry Mintzberg and Tom Peters, and engaged his 3000 staff in the virtues of 'thriving on chaos'. The result, as one seasoned higher education observer has noted, was '18 months of misery' for university personnel. It tells the story of the professor of material science who came to see himself as small businessman responsible for maintaining a #2 million a year departmental turnover. But at the same time he considered this new identity to be constantly hamstrung by the bureaucratic centralism of his university. It tells the stories of senior women administrators who, empowered by their appointment as managers, challenged the deeply embedded paternalism of their senior academic colleagues. And it tells the stories of numerous heads of department and sections repositioned as managers in the 'new marketized further education' who have struggled to re-imagine students as funding units, and colleagues as 'their staff'. Craig Prichard provides a highly nuanced, theoretically sophisticated, and critically informed account of the repositioning of senior university and college academics as managers. This is important reading for those interested in post-compulsory education, public sector management, and the sociology of work and education; and, of course, for university and college managers themselves.
This volume describes the experiences of a number of middle managers in higher and further education, describing how new developments have demanded new forms of leadership at the middle level of educational institutions.
The Higher Education Manager’s Handbook has been substantially updated and reflects important changes that have occurred since its first publication in 2004. In this new edition, Peter McCaffery continues to draw on a wealth of US and UK case studies based in innovative practice. The book offers counsel and guidance on all aspects of the manager’s role and provides the navigational tools to successfully operate where the legitimacy of "management" has often been questioned. This bestselling guide builds upon its original strengths and remains an engaging, accessible and highly enjoyable read. Written from the unique perspective of the Higher Education manager, it offers practical advice that can be implemented immediately by managers and university leaders at all levels. It addresses the internal ramifications of cynicism and demoralisation, and develops the four essential prerequisites to becoming an effective Higher Education leader: Knowing Your Environment Knowing Your University Knowing Your Department Knowing Yourself What’s new in the second edition... New chapters: "Leading and Celebrating Diversity" and "Enhancing the Student Experience" The key strategic challenges to higher education University governance Institutional financial health Universities as ecologies of learning Managing your reputation Communicating in a crisis Higher Education Managers, Team Leaders, Vice Chancellors, Provosts, University Presidents, Department Heads and Student Affairs Administrators will find this book to be an irreplaceable resource.
Management education and training was a key influence on Canadian capital and labour in the post-World War II decades, however it has been the subject of comparatively little academic inquiry. In many ways, historians have frequently learned about management behavior in unionized workplaces by examining labor-management relations. The management experience has thus often been seen through the eyes of rank-and-file workers rather than from the perspective of managers themselves. This book discusses how managers were trained and educated in Canada in the years following the Second World War. Making Managers in Canada, 1945 – 1995 seeks to shed light on the experience of workers who have not received much attention in business history: managers. This book approaches management training from both institutional and social history perspectives. Drawing from community colleges, universities, and companies in British Columbia, Ontario, and Québec, this book reveals the nature of management education and training in English and French Canada, It integrates institutional analysis, and examines how factors such as gender and social class shaped the development of Canadian management in the post-war years and illustrates the various international influences on Canadian management education.
This volume seeks to inspire and guide academic and general managers alike, working in higher and further education. Peter McCaffery is a senior manager in higher education. Based on his experiences and on his research into HEI management in the UK and the US, the text examines the particular set of challenges facing anyone managing - or moving into management - in this complex environment. It addresses both the difficulties of managing in a sector traditionally hostile to over-management on the one hand, and the risks of out-moded approaches on the other. Topics covered include: the HE context and challenge; knowing your institution; leading departments; managing for performance and change in education.
Known as either ‘soft’ or ‘hard’ ‘managerialism’, ‘new managerialism’ or ‘new public management’, this new narrative has, irrespective of moniker, permeated the institutions of higher education almost everywhere. Taking this as its context, this volume is founded on a comprehensive international comparative analysis of the evolving role of middle-level academic managers—deans, heads of department and their equivalents. The chapters address key questions that will determine the future of academe: have the imperatives of management theory caused a realignment of the values and expectations of middle-level academic managers? In what way do the new expectations placed on this group shape the academic profession as a whole? And, whose interests do middle-level academic managers represent? Based on material presented at one of the high-level Douro Seminars on research into tertiary education, this volume systematically combines theoretical views with empirical analysis. It argues that ‘managerialist’ pressure has resulted in changes in the way academic performance is measured. There has been a shift in criteria away from research reputation, teaching and scholarship to the measurement of performance based upon management capacities. This has given middle-level academic managers a pivotal role halfway between the predilections of high-level decision makers and the maintenance of academic values and control. The enhanced expectations and more defined functions of middle-level academic managers are in clear contrast to earlier times, when the position was considered a public-spirited rite of passage for career-minded academics. Despite this, the contributors to this book believe that the middle-level managers in the ten countries examined are neither corporate lackeys nor champions of academe. It is becoming increasingly clear that the ability of organisations to achieve their aims is largely dependent on the skill and dedication of middle managers. Past studies of organisational dynamics have been preoccupied with the executive level of management. This text, which will be of great interest to researchers and policy makers alike, attempts to redress the balance.
"There is no truer text to the topic than Managing Successful Universities ... The second edition is a full revision in which globalisation, managing financial disjuncture and the enhancement of research performance all loom larger than before. Like its predecessor this book will be used throughout the English speaking world and beyond." Professor Simon Marginson, Centre for the Study of Higher Education, University of Melbourne "[This] is the manual par excellence for modern university leadership and management. In my role as a business school dean, it is by far the most useful single book I have ever read - and continue to read." Professor Mark Taylor, Dean, Warwick Business School, University of Warwick "When I began my career in university management, there was just one book on managing UK universities. Now there must be twenty or thirty but none is as comprehensive, authoritative, readable, and important as Shattock's Managing Successful Universities ... Read this valuable book and learn much from it!" David Palfreyman, Director of OXCHEPS and Bursar, New College, University of Oxford This bestselling book defines good management in a university context and how it can contribute to university success. Extensively updated to reflect political, financial and social developments since the first edition, it includes a new chapter on the management of teaching and research and gives in-depth coverage to managing retrenchment and the importance of human resource management. Drawing on the literature of management in the private sector as well as from higher education and on the experience of the author it emphasizes: The holistic characteristics of university management The need to be outward looking and entrepreneurial in management style, and The ways successful universities utilize the market to reinforce academic excellence
`This book is helpful in providing a survey of where education has reached in strategic planning in theory and practice. Helpfully, case studies are scattered throughout so readers can compare themselves with other schools and pick up "do and don′t tips"′ - Management in Education `The strategies presented here are quite useful to provide future directions not only to the managers but also to the planners and trainers′ - Journal of Education Planning and Administration This book examines the issue of strategic management in schools and colleges. The contributors present an overview of theory in order to enhance management practice in education, and articulate good practice on the basis of evidence in education settings. The ideas presented here are derived from international research and practice, and apply to all phases of education, with the emphasis on using the findings to improve practice in schools and colleges.
Addressing the question of how leadership can work most successfully in universities, Engaging Leaders strengthens the sense of shared professional knowledge and capability amongst leaders in higher education. Presenting a narrative of change which not only spells out why universities need to work differently, this book also takes the reader through clear practical steps which any practising leader can take in order to build a collaborative professional culture which supports and challenges all members of an academic community. Using a selection of case studies from UK and international universities, the book explores why working collectively remains a fundamental challenge for many higher education institutions and looks at the benefits of creating a collective commitment throughout universities. It covers: action learning and professional learning communities emotionally-intelligent organisational cultures feedback as an intrinsic tool building partnerships and collaborations Higher Education and public value cultures of innovation and sustainable practices. Engaging Leaders is for those who see themselves as leaders in higher education, whether or not this is recognised in their job title. It provides stimulating perspectives on what they might do to become more engaged and engaging, and includes examples of inspiring practice which is already making a difference in universities, colleges and new private providers. It will be of value to established managers as well as those new in post, and also for those participating in postgraduate programmes.