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Public service values are too rarely discussed in public administration courses and scholarship, despite recent research demonstrating the importance of these values in the daily decision making processes of public service professionals. A discussion of these very tenets and their relevance to core public functions, as well as which areas might elicit value conflicts for public professionals, is central to any comprehensive understanding of budget and finance, human resource management, and strategic planning in the public sector. Public Service Values is written specifically for graduate and undergraduate courses in public administration, wherever a discussion of public service ideals might enrich the learning experience and offer students a better understanding of daily practice. Exploring the meaning and application of specific values, such as Neutrality, Efficiency, Accountability, Public Service, and Public Interest, provides students and future professionals with a ‘workplace toolkit’ for the ethical delivery of public services. Well-grounded in scholarly literature and with a relentless focus on the public service professional, Public Service Values highlights the importance of values in professional life and encourages a more self-aware and reflective public practice. Case studies to stimulate reflection are interwoven throughout the book and application to practice is cemented in a final section devoted to value themes in professional life as well as a chapter dedicated to holding oneself accountable. The result is a book that challenges us to embrace the necessity of public service values in our public affairs curricula and that asks the important questions current public service professionals should make a habit of routinely applying in their daily decision making.
How can one make state administrative systems interesting, embody an abstract public ethos and give heroism to homogeneity? The discipline of literature and bureaucracy dismisses Weber's 'neurocrat'. Milton, Trollope and Hare are case studies on implementing the 'what if' visions literature explored during a period of great change in public service
Are public servants self-interested, or motivated by a sense of duty and commitment far above what we would expect given their often modest compensation and frequent public criticism? This book looks at research on this and related questions in assessing the current state of our scientific knowledge.
Essays, dialogues, and art projects that illuminate the changing role of art as it responds to radical economic, political, and global shifts. How should we understand the purpose of publicly engaged art in the twenty-first century, when the very term “public art” is largely insufficient to describe such practices? Concepts such as “new genre public art,” “social practice,” or “socially engaged art” may imply a synergy between the role of art and the role of government in providing social services. Yet the arts and social services differ crucially in terms of their methods and metrics. Socially engaged artists need not be aligned (and may often be opposed) to the public sector and to institutionalized systems. In many countries, structures of democratic governance and public responsibility are shifting, eroding, and being remade in profound ways—driven by radical economic, political, and global forces. According to what terms and through what means can art engage with these changes? This volume gathers essays, dialogues, and art projects—some previously published and some newly commissioned—to illuminate the ways the arts shape and reshape a rapidly changing social and governmental landscape. An artist portfolio section presents original statements and projects by some of the key figures grappling with these ideas.
The BBC: the mouthpiece of the Establishment? The BBC is one of the most important institutions in Britain; it is also one of the most misunderstood. Despite its claim to be independent and impartial, and the constant accusations of a liberal bias, the BBC has always sided with the elite. As Tom Mills demonstrates, we are only getting the news that the Establishment wants aired in public. Throughout its existence, the BBC has been in thrall to those in power. This was true in 1926 when it stood against the workers during the General Strike, and since then the Corporation has continued to mute the voices of those who oppose the status quo: miners in 1984; anti-war protesters in 2003; those who offer alternatives to austerity economics since 2008. From the outset much of its activity has been scrutinised by the secret services at the invitation of those in charge. Since the 1990s the BBC has been integrated into the market, while its independence from government and big business has been steadily eroded. The BBC is an important and timely examination of a crucial public institution that is constantly under threat.
“This timely book is a guide to any would-be whistleblower, any person considering the disclosure of information which exposes wrong doing or harmful behavior. In today’s highly surveilled digital world, knowing the safest and most secure way to reveal wrongdoing is critical. Thoroughly and in detail, Tim Schwartz outlines the pros and cons of different methods of exposure. It is the must-have handbook for concerned employees as well as journalists and lawyers working with whistleblowers.” — Katharine Gun, former British intelligence worker who revealed illegal U.S. wiretapping of the United Nations Security Council prior to the 2003 invasion of Iraq “Before reaching out to the media, whistleblowers need to safely and anonymously gather documentation of wrongdoing, and then figure out how to securely discuss it with journalists. In the age of ubiquitous surveillance, where even doing a single Google search could out you as the source, this is no simple or easy feat. The techniques described in this book are vital for anyone who wishes to blow the whistle while reducing their risk of retaliation.” — Micah Lee, director of information security at The Intercept “Despite my 40 years of working with whistleblowers, Tim Schwartz taught me how much I still have to learn about protecting their identities. This easy-to-understand book, packed with practical nuts-and-bolts guidance, is a must-read for anyone who wants to blow the whistle anonymously.” —Tom Devine, legal director, Government Accountability Project "A simple guide to a daunting and vital subject. Schwartz has done outstanding work explaining the ethical, personal, technical and legal considerations in blowing the whistle."—Cory Doctorow, Boing Boing “In today’s digital age with the vast amount of information technology available to target disclosures that those in power would prefer remain hidden, this book provides a practical roadmap when making that often life-altering choice of standing up and exposing abuse and misuse of power across all sectors of society." —Thomas Drake, former National Security Agency senior executive and whistleblower Governments and corporations now have the tools to track and control us as never before. In this whistleblowing how-to, we are provided with tools and techniques to fight back and hold organizations, agencies, and corporations accountable for unethical behavior. Can one person successfully defy a globe-spanning corporation or superpower without being discovered? Can a regular citizen, without computer expertise, release information to the media and be sure her identity will be concealed? At a time we’re told we are powerless and without agency in the face of institutions such as Google, Facebook, the NSA, or the FBI, digital security educator Tim Schwartz steps forward with an emphatic “yes.” And in fewer than 250 pages of easy-to-understand, tautly written prose, he shows us how. A PUBLIC SERVICE can teach any one of us the tricks to securely and anonymously communicate and share information with the media, lawyers, or even the U.S. Congress. This book is an essential weapon in the pervasive battle to confront corruption, sexual harassment, and other ethical and legal violations.
Written by two of the leading scholars in the field, this book explores public administration in the past, present and future, critically reviewing the modernization of public management reform. It reasserts public administration as an integral component of democratic governance and fostering a state-citizen relationship. Wide-ranging in scope, The Next Public Administration: Extends basic public administration to consider issues associated with management, governance and democracy Covers core public administration concepts and their evolution through time Draws on an international spread of examples, bringing theoretical discussions to life Includes lists of further reading Essential reading for students of public management and public administration.
Public service professionals government officials, those in the legal system, first responders, and investigators confront ethical issues every day. In an environment where each decision can mean the difference between life and death or freedom and imprisonment, deciding on an ethical course of action can pose challenges to even the most season
The Third Edition of this successful textbook introduces students to the major concepts, models, and approaches surrounding the public sector. Now fully updated to include coverage of the New Public Management (NPM), The Public Sector is the most comprehensive textbook on theories of public policy and public administration. The Public Sector is introduced within a three-part framework: public resource allocation, redistribution and regulation. Jan-Erik Lane explains the basic concepts of each of these broad areas, and goes on to examine their consequences for various approaches to the making and implementation of public policy. The book explores models of management, effectiveness and
Intended for both students and practitioners in public administration who want to communicate more effectively with a variety of audiences, this book offers clear, easy-to-understand guidelines on how to write more clearly, concisely, and coherently, as well as correctly. It covers the basics of good English and applies those basics to general forms (such as memos, letters, and e-mails) and more specific forms (such as newsletters, proposals, budget justifications, and rules) used in the public sector.