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Volunteers are crucial to the daily operation of any library. Finding and retaining the right people, motivating them and matching their skills with projects is challenging. This collection of 30 new essays brings together the experiences of numerous individuals across the U.S., providing ideas, projects and best practices for volunteer recruiting and management. The contributors--among them library board members, heads of special collections, directors of state library associations, outreach coordinators, archivists and researchers--discuss a broad range of topics in five sections: recruitment and retention; policies and process; mentoring and empowering; placement, programs and responsibilities; and outreach.
Covering principles, practical guidelines, and best practices for establishing and operating a successful library volunteer program in any type of library, this is a must-have resource for the 21st-century librarian. In these tough economic times, librarians must maximize the potential of their volunteer programs. This innovative guide not only provides readers with the practical information they need to recruit, manage, and retain effective volunteers, but also demonstrates how to create a dynamic volunteer program—one that offers purposeful work and emphasizes rewards rather than rules and forms. Illustrated by best practices, this book also offers practical guidelines for evaluating the success of a volunteer program—in terms of the library's benefit, and in terms of the experience from the volunteer's point of view.
Faced with ever growing patron demands, tight budgets, and limited personnel, libraries are relying more and more on volunteers to assist the paid staff. But for every professional who "manages" volunteers there is a horror story--a "problem volunteer" who lacked the talent, commitment, team spirit, personality or available time to do the job. How does the busy librarian develop and manage a successful volunteer program? This is the guide to implementing and managing a volunteer program tailored to the needs of the individual library. Issues such as recruitment and placement, training, development, and evaluation, and the "challenging" volunteer are discussed. Sample applications, advertisements, press releases, job descriptions, and skills and aptitude tests are also included.
When teens volunteer at the library, they gain new skills, make connections, and build their resumes, while libraries benefit from a new generation of advocates. This guide shows librarians how to establish or develop a teen volunteer program. Advocating a flexible approach, this book speaks to every library, including both public and school libraries. From small libraries with no budget to large libraries with seemingly endless budgets and everything in between, all of the concepts covered can be scaled up or down to meet the needs of the community being served. The book begins with the big picture, discussing benefits to teens, libraries, and communities; it then reviews volunteer types and volunteer possibilities for teens, including the traditional roles of shelving and programming as well as passion-led projects, programming opportunities, and special initiatives and drives. Specific volunteer roles are described in depth, with instructions for practical applications, and concrete examples and experiences from various types of libraries illustrate principles discussed. Readers will also learn how to establish volunteer partnerships within and outside of the library. The book ends with a discussion of methods for evaluation and assessment.
Volunteers are one of the most overlooked and underused resources available to nonprofits and other organizations. This guide will help find willing volunteers in the community and utilize their skills in a way that benefits the volunteer as well as the organization. Overseeing volunteers can be a daunting task. On top of all of the other duties library staff are typically responsible for, creating a volunteer program from scratch can seem nearly impossible. The work doesn’t stop once the program is created: volunteers have to be trained and retained; job duties have to be written, assessed, and refreshed; the benefits of the program need to be documented and weighed. While “volunteer coordinator” is easily a full-time job, it rarely is in the library or nonprofit world. Anything that can make volunteer management easier on library and nonprofit staff will benefit everyone involved. Library Volunteers: A Practical Guide for Librarians covers every aspect of volunteer programs, from creating, to recruiting, to retaining and keeping the opportunities fresh and appealing. It has information pertaining to elementary age, teenage, and adult volunteers, including innovative and unique volunteer positions that can be offered to them. The book covers both school and public library settings, but the information provided can be adapted slightly to benefit any organization that has a need for volunteer help. It looks beyond the scope of the library to include information on outreach and partnering with community organizations to provide volunteer opportunities to library patrons and volunteers on a broader scale. It is a complete handbook for library and nonprofit employees to use to solve any volunteer issue they might have.
A guide to training library staff that covers customer service essentials, general training guidelines, preparation, assessing and anticipating the needs of patrons, tracking and responding to feedback, planning self-development days, instituting continuous learning, and more. Includes resource tools.
This booklet provides guidance on how to manage and make the most of volunteers in a library. It covers areas such as planning, generating commitment, and documenting and budgeting projects. The focus is upon seeing volunteers as enhancements and not as threats to library jobs.