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Put simply, there is no text about public librarianship more rigorous or comprehensive than McCook's survey. Now, the REFORMA Lifetime Achievement Award-winning author has teamed up with noted public library scholar and advocate Bossaller to update and expand her work to incorporate the field's renewed emphasis on outcomes and transformation. This "essential tool" (Library Journal) remains the definitive handbook on this branch of the profession. It covers every aspect of the public library, from its earliest history through its current incarnation on the cutting edge of the information environment, including statistics, standards, planning, evaluations, and results;legal issues, funding, and politics;organization, administration, and staffing;all aspects of library technology, from structure and infrastructure to websites and makerspaces;adult services, youth services, and children's services;associations, state library agencies, and other professional organizations;global perspectives on public libraries; andadvocacy, outreach, and human rights. Exhaustively researched and expansive in its scope, this benchmark text continues to serve both LIS students and working professionals.
This classic book is brought fully up to date as Hernon and Altman integrate the use of technology into the customer experience. They offer solid, practical ideas for developing a customer service plan that meets the library's customer-focused mission, vision, and goals, challenging librarians to think about customer service in new ways.
This two-volume set LNCS 13192 – 13193 constitutes the refereed proceedings of the 17th International Conference on Information for a Better World: Shaping the Global Future, held in February 2022. Due to COVID-19 pandemic the conference was held virtually. The 32 full papers and the 29 short papers presented in this volume were carefully reviewed and selected from 167 submissions. They cover topics such as: Library and Information Science; Information Governance and Ethics; Data Science; Human-Computer Interaction and Technology ̧ Information Behaviour and Retrieval ̧ Communities and Media ̧ Health Informatics.
Identifies and describes specific government assistance opportunities such as loans, grants, counseling, and procurement contracts available under many agencies and programs.