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CSO Insights reported two findings in their 5th annual Sales Enablement study that makes this book a must-read for every sales enablement professional and sales leader.1. The #1 driver of seller engagement was sales management leadership.2. Dynamic coaching showed the greatest impact on performance. This is when the organization follows a formal approach to coaching (one that is documented and fully implemented) plus aligns coaching services to the enablement services provided to sales professionals. This year, organizations that followed a dynamic coaching approached achieved an average win rate of 55.2%, 8.8 points above the study's average.The Level Five Coaching System provides a road map for sales enablement managers and sales leaders to follow when implementing a documented and fully implemented process for coaching and developing preeminent sales teams. This system provides the frontline sales leaders the method, skills, tools, and resources to execute dynamic coaching.This book provides a step by step formula and specific "how to's" for any sized sales organization to improve win rates, reduce turnover, reduce ramp to productivity time, and meet and exceed your top-line revenue targets.
This book is based on research in the field and written for sales leaders and management who want to dramatically increase their skills along with their odds of exceeding their quota year after year. However, it is equally relevant for sales representatives who seek to master the art of selling, earn top commissions, and enjoy the recognition associated with being number one on the sales leader board. It is a simple, memorable, and repeatable selling and training model that is quickly learned and easy to coach. Learn new techniques and tactics for prospecting, making more sales calls, and exceeding your revenue growth targets. Whether you are aspiring to be in sales, new to sales, or a seasoned sales pro, Level Five Selling will give you the tools and process you need to develop and grow.
How we communicate with each other matters greatly. Our identity, our friendships and marriages, our families, and our culture are the product of how we speak to one another. Our words affect our hopes and dreams, as well as those of our children. We insult, complain, or criticize. We compliment, offer support, and inspire. These are choices that take place in the crevices of our most private and public conversations with others. This book bridges communication theory and practice to foreground an important message: positive communication matters. By examining closely how people talk to each other at home or at work, this book enables undergraduate and graduate students to communicate more positively. The Art of Positive Communication is an ideal text for undergraduate and graduate students enrolled in interpersonal communication courses and as a supplemental text to inspire all students to communicate better.
This book provides instruction on the requirements for the Institute of Leadership and Management coaching & mentoring qualifications levels 5-7. As a leader, senior manager or executive, you are often required to act as a coach or mentor for your staff. This book will enable you to set up coaching programmes that can make a significant difference to staff retention and motivation. It will give you the knowledge and skills you need to encourage your staff to grow so that you can get on with your own essential leadership role. In this book you'll discover how to: - become an effective leader and coach *distinguish between coaching and mentoring - establish the right coaching climate *develop effective communication skills - set up the first coaching session *present a business case for coaching ...and much more. You'll also find out the various coaching models available and equip yourself with useful tools and exercises that you can employ in your coaching sessions. Contents: List of figures and tables; Acknowledgements; Introduction; 1. What is Coaching?; 2. Become an effective leader and coach; 3. Internal and external coaching; 4. The differences between coaching and mentoring; 5. Establishing the right climate; 6. Coaching Models; 7. Coaching tools and exercises; 8. Effective communication skills; 9. Analysing comminications to indentify meaning; 10. Respecting others' worldviews and motivating your coachees; 11. Overcoming barriers to coaching and mentoring; 12. Understanding the role of power and authority; 13. Setting up the first session; 14. Presenting a business case for coaching; 15. Coaching supervision and super-vision; 16. Co-Coaching and team coaching; 17. Organisational approaches to coaching; Appendix 1: Sample forms and competences; Appendix 2: Controlling costs; Appendix 3: Case studies and evidence to support the value of coaching; Useful resources; Index
Use this helpful book to learn about the leadership tools to fuel success, grow your team, and become the visionary you were meant to be. True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than "the boss" people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership—where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others. The 5 Levels of Leadership are: 1. Position—People follow because they have to. 2. Permission—People follow because they want to. 3. Production—People follow because of what you have done for the organization. 4. People Development—People follow because of what you have done for them personally. 5. Pinnacle—People follow because of who you are and what you represent. Through humor, in-depth insight, and examples, internationally recognized leadership expert John C. Maxwell describes each of these stages of leadership. He shows you how to master each level and rise up to the next to become a more influential, respected, and successful leader.
"Leaders who are truly committed to substantive and lasting change will find that RESULTS coaching is one of the definitive actions they can take." —Stephanie Hirsh, Executive Director, National Staff Development Council "RESULTS Coaching incorporates the best from many models of coaching, including cognitive coaching, and provides a valuable resource for leaders to clearly articulate the work of schools." —Robert J. Garmston, Professor Emeritus, California State University, Sacramento, Co-Developer, Cognitive Coaching Discover how RESULTS Coaching can foster continuous growth and improvement in your entire staff! RESULTS Coaching is a leadership model based on building coaching relationships with staff members to help them develop as professionals. Being a "coach-leader" is a new identity that challenges leaders to "walk the talk," continuously growing and improving themselves before leading and modeling for others. Built upon the International Coach Federation standards and competencies for coaching, this exciting new resource empowers you to maximize the potential of everyone around you. This book offers: A navigation system for promoting creative thinking and solution finding at every level of school systems Language that builds trust, confidence, and competence Methods for effective communication, such as committed listening, powerful paraphrasing, presuming positive intent, and reflective feedback Testimonials of coach-leaders describing the results they have achieved in their schools Strategies, tools, and questions that provide a model for conducting open and reflective conversations Use this successful blueprint to guide teachers, staff, and students in creating productive school cultures that grow from within!
The Language of Coaching examines how instruction, feedback, and cueing can have a significant impact on training and performance outcomes. The book offers a comprehensive collection of cueing frameworks to help coaches better communicate with athletes in any sport.
A distinctive challenge has emerged in business and educational industries—how to navigate the intersections of life coaching, relational coaching, and leadership coaching. The surge in popularity of these coaching methods has significantly impacted the practices and philosophies of leaders across various sectors. As leaders increasingly incorporate coaching into their approaches, a critical need arises to comprehensively understand the theoretical underpinnings and practical applications of these intersections. Critical Perspectives on the Intersections of Coaching and Leadership, addresses this challenge by showcasing the knowledge of experts engaged in this discourse, spanning the spectrum of academic and practical exploration. The book examines the intersections of coaching and leadership, providing readers with an understanding through diverse perspectives. By critically analyzing these intersections, the book addresses pivotal questions. What role should coaching play in leadership? How can these intersections contribute to forging a more inclusive and fairer world? By addressing these questions directly, the book explores the challenges that emerge in these intersections and explains how coaching, within diverse leadership approaches, can be a transformative force. The aim is to offer valuable insights to scholars and practitioners in coaching and leadership fostering a deeper exploration of the symbiotic relationship between these dynamic fields.
The key to successful coaching is preparing your players to make intelligent decisions on the field. For years, the best-selling Skills & Strategies for Coaching Soccer has helped coaches of every level do just that. Now, soccer’s premier coaching resource has been updated and expanded to provide you with more insights into developing individual talent, team tactics, and winning play. Skills & Strategies for Coaching Soccer provides you with over 125 drills for teaching skills and techniques. You’ll also learn how to develop these skills in realistic game situations with beginning, intermediate, advanced, and all-star players. Essential skills are presented, including collecting and controlling, passing, dribbling, kicking, heading, and goalkeeping. You’ll then apply those individual skills with attacking and defensive tactics, team formations, and set pieces. With Skills & Strategies for Coaching Soccer, you’ll learn the what, how, and why of soccer through these essentials: Over 125 drills for beginning, intermediate, advanced, and all-star players Progressing basic drills into realistic, competitive situations Tactics in attack and defense Tactics in set plays Team management Mental and physical preparation for games Handling problem players and parents Fitness and conditioning Preparing and developing coaching sessions Establishing a coaching philosophy Skills & Strategies for Coaching Soccer is an invaluable guide for coaching any team in any setting. The best team doesn’t always win—but it usually does.
The five steps to successful selling, negotiating, and managing multi-culturally Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your cross-cultural communications and shows how to use simple rapport tools to create trust with the cultures you work with or travel to. Learn how to organize productive interactions in person, on the phone, and by email. Discover interpersonal communication skills and virtual strategies that build strong relationships. Offers quick, accessible examples and clear guidelines about how to create an understanding between cultures Gives tips and strategies on how to communicate without offending Author Gayle Cotton is a Emmy Award Winner and a distinguished, highly sought after speaker, corporate trainer, and executive coach. This step-by-step guide to cross-cultural business will help you build strong relationships and manage successfully, no matter the cultural differences.