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S'appuyant sur un impressionnant corpus de données statistiques et documentaires ainsi que sur une quarantaine d'entrevues effectuées auprès d'acteurs des milieux gouvernementaux et communautaires, ce livre a pour ambition d'analyser l'essor des organismes communautaires - et du PSOC - à travers toutes les phases de développement de l'État-providence : de son émergence au début des années 1970 jusqu'à son déclin (du moins, dans sa forme traditionnelle) et sa redéfinition au cours des années 1990 et 2000.
'This book represents a significant step towards dealing with the lacuna constituted by the inadequacy of the literature on the services. And, as such, it approaches its task from a variety of directions.' From the foreword by William J. Baumol, New York University, US 'The Handbook of Innovation and Services is an exceptional volume. Its contributors, including Faïz Gallouj, William Baumol, Jean Gadrey, and Pascal Petit, are among the major thinkers in both the fields of the economics of services and the economics of innovation. Selected topics include the "cost disease", services innovation in the global economy, social innovation in the services, and innovation and employment in services. The book, I am sure, will become a standard reference volume in both these fields in the ensuing years.' Edward Wolff, New York University, US This Handbook brings together 49 international specialists to address an issue of increasing importance for the world's post-industrial economies; innovation as it relates to services. Contemporary economies have two fundamental characteristics. Firstly, they are service economies in as much as services account for more than 70 per cent of the wealth and jobs in most developed countries. Secondly, they are innovation economies as recent decades have seen an unprecedented development of scientific, technological, organisational and social innovations. This Handbook expertly links these two major characteristics in order to investigate the role of innovation in services, an issue that until now has been inadequately explored and one that poses many theoretical and operational challenges. This comprehensive volume encompasses the views of eminent scholars from a range of disciplines including economics, management, sociology and geography, and draws on a number of different analytical and methodological perspectives. With its multi-disciplinary approach this Handbook will be an invaluable reference source for academics and students in the fields of economics, management and the geography of services and innovation. Public authorities and managers in the service sector will also find this book fascinating.
Social policy shapes the daily lives of every Canadian citizen and should reflect the beliefs of a majority of Canadians on just approaches to the promotion of health, safety, and well-being. Too often, those on the front lines—social workers, nurses, and teachers—observe that policies do not work well for the most vulnerable groups in society. In the first part of this new edition of Canadian Social Policy, Westhues and Wharf argue that service deliverers have discretion in how policies are implemented, and the exercise of this discretion is how citizens experience policy—whether or not it is fair and reasonable. They show the reader how social policy is made and they encourage active citizenship to produce policies that are more socially just. New material includes an examination of the reproduction of systemic racism through the implementation of human rights policy and a comparative analysis of the policy-making process in Quebec and English Canada. The second part of the book discusses policy issues currently under debate in Canada. Included are new chapters that explore parental leave policies and housing as a determinant of health. All chapters contain newly updated statistical data and research and policy analysis. A reworked section on the process of policy-making and the addition of questions for critical reflection enhance the suitability of the book as a core resource in social policy courses. The final chapter explores how front-line workers in the human services can advocate for change in organizational policies that will benefit the people supported.
Canadian advocacy has evolved over the past few decades. A core function of the nonprofit sector, advocacy endures in an unsympathetic neoliberal landscape – one dominated by a rise in government surveillance, ongoing government funding cuts, and confusion over what activities are permissible. Exploring the unpredictable and fluid nature of public policy advocacy work carried out by nonprofit organizations across Canada, The Shifting Terrain sheds light on the strictures and opportunities of this crucial aspect of the voluntary sector. Authors from diverse backgrounds, including academics, activists, practitioners, and legal experts, illustrate what the shifting course of advocacy means in philosophical, theoretical, political, and practical terms. Offering a critique of advocacy practices directed at the nonprofit–provincial/territorial government interface and beyond, this anthology outlines regulatory changes made by the Canada Revenue Agency, exposes the conflicted internal structures and processes of advocacy work, challenges "permissible advocacy activities," presents provocative thinking about alternative ways forward, and proposes recommendations for improvement. A comparative historical study and a contemporary examination, The Shifting Terrain invites readers to contemplate the implications of advocacy for public participation, the shaping of public policy, and Canadian democracy.
Community Intervention: Clinical Sociology Perspectives showcases important efforts to improve the quality of life in communities around the world. The book, a project of the clinical sociology division of the International Sociological Association, describes the interdisciplinary field of clinical sociology in relation to community improvement. The first part of the book covers important concepts and tools for community intervention and identifies a variety of approaches to community research with an emphasis on research that centrally involves community members. The chapters in the second part of the volume focus on projects in a broad range of countries, covering topics such as involving residents in urban renewal projects, developing healthy communities, encouraging socioeconomic development, improving the life of immigrants, helping communities deal with climate change, establishing human rights cities, encouraging empowerment and creating an inclusive community. A unique feature of the book is the inclusion of profiles about some of the outstanding work in community intervention over the last 100 years. These profiles are of Nobel Peace Prize winner Jane Addams; community activist Saul Alinsky; human rights and environmental activist Wangari Maathai and participatory action research pioneer Orlando Fals Borda. Written by scholar-practitioners as well as analysts, the book provides essential commentary regarding community intervention efforts.
In recent years public management research in a variety of disciplines has paid increasing attention to the role of citizens and the third sector in the provision of public services. Several of these efforts have employed the concept of co-production to better understand and explain this trend. This book aims to go further by systematizing the growing body of academic papers and reports that focus on various aspects of co-production and its potential contribution to new public governance. It has an interdisciplinary focus that makes a unique contribution to the body of knowledge in this field, at the cross-roads of a number of disciplines - including business administration, policy studies, political science, public management, sociology, third sector studies, etc. The unique presentation of them together in this volume both allows for comparing and contrasting these different perspectives and for potential theoretical collaboration and development. More particularly, this volume addresses the following concerns: What is the nature of co-production and what challenges does it face? How can we conceptualize the concept of co-production? How does co-production works in practice? How does co-production unfold in reality? What can be the effects of co-production? And more specific, firstly, how can co-production contribute to service quality and service management in public services, and secondly, what is the input of co-production on growing citizen involvement and development of participative democracy?
Suitable for courses addressing community economic development, non-profit organizations, co-operatives and the social economy more broadly, the second edition of Understanding the Social Economy expands on the authors’ ground-breaking examination of organizations founded on a social mission – social enterprises, non-profits, co-operatives, credit unions, and community development organizations. While the role of the private and public sectors are very much in the public light, the social economy is often taken for granted. However, try to imagine a society without the many forms of organizations that form the social economy: social service organizations, arts and recreation organizations, ethno-cultural associations, social clubs, self-help groups, universities and colleges, hospitals and other healthcare providers, foundations, housing co-operatives, or credit unions. Not only do these organizations provide valuable services, but they employ many people, and purchase goods and services. They are both social and economic entities. Understanding the Social Economy illustrates how organizations in the social economy interact with the other sectors of the economy and highlights the important social infrastructure that these organizations create. The second edition contains six new case studies as well three new chapters addressing leadership and strategic management, and human resources management. A much-needed work on an important but neglected facet of organizational studies, Understanding the Social Economy continues to be an invaluable resource for the classroom and for participants working in the social sector.
What is the impact of three decades of neoliberal narratives and policies on communities and individual lives? What are the sources of social resilience? This book offers a sweeping assessment of the effects of neoliberalism, the dominant feature of our times. It analyzes the ideology in unusually wide-ranging terms as a movement that not only opened markets but also introduced new logics into social life, integrating macro-level analyses of the ways in which neoliberal narratives made their way into international policy regimes with micro-level analyses of the ways in which individuals responded to the challenges of the neoliberal era. The product of ten years of collaboration among a distinguished group of scholars, it integrates institutional and cultural analysis in new ways to understand neoliberalism as a syncretic social process and to explore the sources of social resilience across communities in the developed and developing worlds.
In Canada and elsewhere, recent political, economic, and social shifts have brought gender to the forefront of politics as never before, from gender-based analyses and “feminist budgets” to the #MeToo, Idle No More, and Black Lives Matter movements. Detailing these gendered and turbulent political times, this book features state-of-the art scholarship from diverse contributors that encompasses both contemporary challenges as well as avenues for change now and into the future. This collection represents a complex treatment of both gender and politics, in which gender is examined in light of other collective identities and their intersections and politics refers to both institutional and movement and countermovement politics.
Europe is in a troubled state. The macroeconomic situation looks grim, national governments are close to dysfunction, and Europeans are facing austerity and relative decline. The one bright spot on the horizon is the potential for positive action at the level of the city and urban regions. In this book, the editors have assembled a collection of original contributions by scholars from Europe, North America and Asia who offer insights as to how local authorities in Europe might be able to chart a course for their city or urban region during this period of extraordinary difficulty. The volume begins with an Introduction, followed by a set of three papers in Part Two examining European urban competitiveness from the standpoints of measurement and policy. This section also provides a case study of the cities of one country _ Italy _ from which the reader can gain an understanding of the current position of European cities as well as what might be possible going forward. Experience has shown that perhaps the most crucial element in competitiveness enhancement is good and effective governance. To that end, Part Three examines structural aspects of urban government, including polycentric regions, wide metropolitan cooperation, the role of social actors and territorial aggregation. Part Four treats issues of innovation from two perspectives and provides a case study from Eindhoven, while also covering social issues such as demographics, participation, social exclusion and mobility. This set of scholarly reflections will be of considerable benefit to urban practitioners, researchers and students of public policy.