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How do nation-states inculcate loyalty? In Learning to Be Loyal, Harp explores the role of primary education in nation building in a region that moved back and forth between French and German control four times in the period between 1871 and 1945. On the basis of extensive archival research, he shows how both France and Germany used the teaching of the national language, culture, geography, and history to transform ordinary people's local and religious identities into national ones. Illustrating how recent the use of education as a tool of nation building is, Learning to Be Loyal provides a historical perspective for contemporary discussions about the role of education in meeting the challenges of linguistic diversity and national culture in the late twentieth century. It will appeal broadly to social historians of modern Europe and especially to those interested in the history of education and nationalism.
Matthew's gospel focuses on the Kingship of Christ—that Jesus is Lord of Lords, the Messiah, the One promised by the prophets of old. But a king is not born in a manger, to a virgin peasant, and a king is definitely not executed on a Roman cross, is he? Actually, that's exactly the type of King God sent to the world. While the Jews were looking for a political king to save them from Roman oppression, God sent them and the rest of the world a different type of Savior—one that would reconcile God's people to himself, once for all. Pastor, author, and Bible teacher Warren Wiersbe highlights significant cultural and historical aspects that arise in Matthew's gospel to paint for readers a clearer picture of this glorious, unexpected, but all-satisfying King of Kings.
Southwest Airlines has a secret sauce, namely its incredible workforce of leaders at all levels. Lessons in Loyalty is an insider's clear, concise and energizing teachable point of view on how to build such a winning team.
Everything you've been told about leadership over the past thirty years no longer applies. The world has changed, and so has everything we know about becoming and remaining an effective leader particularly when it comes to keeping your top talent! The effective leaders of tomorrow will do one thing--Keep Top Millennial Talent. Finding and keeping extraordinary talent will be what determines which organizations thrive and which ones fade off into oblivion in the immediate future. Don't believe it? Then consider that the average company spends 1.5 to 2 times the annual salary of an employee in training and development. Meanwhile, the average millennial employee is only looking at a tenure of two and a half years... at the outside. That employee will walk away before your investment ever pays off! What's worse--the employee you have invested in will take the skills and training that you paid for, and leverage them into a better position with your competitor. In this book Dov Baron lays out the strategies for not only keeping your top talent, but have them become Fiercely Loyal. It could likely be the most important thing to happen to leadership and human resources in a hundred years...read it and use it! Early Praise for: Dov Baron's Fiercely Loyal "Dov Baron's book Fiercely Loyal is edgy, thought-provoking relevant and a must-read! It is essential for anyone who wants to turn their company into a force to be reckoned with!" Larry Winget, The Pitbull of Personal Development(c) and six-time NYT/WSJ bestselling author of Grow A Pair "If you do one thing this year read this book. Employees are a business leader's biggest asset and biggest liability. Dov Baron shows us how to get the most out of our team." Jeffrey Hayzlett, Primetime TV Show Host, Bestselling Author & Sometime Cowboy "Does the thought of your top performers leaving suddenly make you break out into a cold sweat? Chances are, they're already halfway out the door. Change that. Transform your company into the one to whom employees are wholeheartedly dedicated and loyal. Dov Baron's readable, illuminating guide will get you there." Marshall Goldsmith, New York Times and global bestselling author of What Got You Here Won't Get You There. Thinkers 50 Top Ten Global Business Thinker and top ranked executive coach. "Dov Baron's new book Fiercely Loyal is a wake up call for leaders who are challenged by how to attract and hold on to talented people. Dov addresses issues that are talked about far too infrequently, but that are in fact the absolute keys to creating loyalty in employees today. Dov's Full Monty straight talk will shake you up, motivate you to change, and give you concrete ways to make loyalty a cornerstone of your organization." Keith Krach; CEO and President DocuSign "Dov Baron's Fiercely Loyal is full of practical tips for CEOs who want to retain their talent pool of the future Millennials. This book is a must read for all CEOs and HR professionals!" Nancy MacKay PhD, CEO. MacKay CEO Forums
RELIGION/SPIRITUALITY The Lord Jesus said there will be signs at the End Time. No one knows the exact day or hour, but there are many redflag and discernable indications that time truly is drawing nigh. The book, Jesus Rapture Is Coming Soon lists many of the moral, political, scientific, and environmental events taking shape today that clearly validates the very signs Jesus prophesied. Those who have eyes that see and ears that hear have the spiritual awareness to prepare for this apocalypse as foretold in the Book of Revelation. Many say, Its been thousands of years since Jesus spoke of the End-Time signs. Little do they know that a thousand years of man is only one day of the Lords time. To break it down even further, one second of the Lords time is equal to 4.22 days of the human clock. Our life here on earth is like a blade of grass. We can be stepped upon by a multitude of death-like situations. Being prepared to meet thy maker is second to nothing in the world. Knowing some of the signs of the End Time and becoming close to the Lord Jesus brings His peace, joy and assurance in ones life here and the hereafter. In conclusion, no one knows the day or hour of his or her own life on earth. Would it not be wise to mentally and spiritually prepare your heart, mind, soul and spirit for the possible now --- as well as for the End Time.
An assassination plot that could end the Civil War, and a hidden enemy that could destroy a secret league of unsung heroes ... Daniel Cumberland, born free in Massachusetts, studied law with dreams of helping his people--dreams that died the night he was kidnapped and sold into slavery. Daniel is rescued, but he's a changed man. When he's offered entry into the Loyal League, the covert organization of Black spies who helped free him, he seizes the opportunity for vengeance against the Confederacy and those who support it. When the Union Army occupies the Florida home of Cuban Janeta Sanchez, daughter of an enslaved woman and the plantation owner who married her, her family's wealth does not protect her father from being imprisoned. Under duress and blaming herself for the arrest, Janeta agrees to infiltrate a group called the Loyal League as a double agent--and finds a cause truly worth the sacrifice. Daniel is aggravated by the headstrong and much too observant new detective he's paired with, and Janeta is intrigued by the broken but honorable man she is tasked with betraying. As they embark on a mission to intercept Jefferson Davis and thwart European meddling, their dual hidden agendas are threatened by the ghosts of their pasts and a growing affection that could strengthen both the Union and their souls--or lead to their downfall"--
The bestselling author of The Loyalty Leap applies the principles of customer intimacy to a business-to-business context. Since the publication of New York Times bestseller The Loyalty Leap, Bryan Pearson’s customer loyalty approach to marketing has changed the way many organizations use their customer data. Small coffee shops and large corporations have applied the Loyalty Leap principles to effectively deliver mutual value to customers. But many readers have asked the same question: “How can I apply these lessons in a business-to-business context?” While the principles outlined in The Loyalty Leap hold true whether the customer is an individual or a business, the application of the Loyalty Leap steps can vary. While an individual might respond favorably to one sales pitch, a large corporation with a complicated sales chain might respond very differently. Drawing on his own experience and extensive research, Pearson helps B2B marketers avoid the pitfalls of loyalty marketing to businesses. He helps marketers segment their market into small business, large enterprise, and channel marketers, and explains how a customer loyalty plan can be adapted for each segment. Sharing case studies of successful B2B loyalty initiatives from leaders such as American Express, PHX, Teradata and Salesforce.com, he shows that B2B organizations can successfully take The Loyalty Leap. The Loyalty Leap for B2B is a practical guide that will help you cultivate loyalty among your business customers.
Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they’ve turned their research and analysis to a new vital business subject—customer loyalty—with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty. Yet CEB’s careful research over five years and tens of thousands of respondents proves that the “dazzle factor” is wildly overrated—it simply doesn’t predict repeat sales, share of wallet, or positive wordof-mouth. The reality: Loyalty is driven by how well a company delivers on its basic promises and solves day-to-day problems, not on how spectacular its service experience might be. Most customers don’t want to be “wowed”; they want an effortless experience. And they are far more likely to punish you for bad service than to reward you for good service. If you put on your customer hat rather than your manager or marketer hat, this makes a lot of sense. What do you really want from your cable company, a free month of HBO when it screws up or a fast, painless restoration of your connection? What about your bank—do you want free cookies and a cheerful smile, even a personal relationship with your teller? Or just a quick in-and-out transaction and an easy way to get a refund when it accidentally overcharges on fees? The Effortless Experience takes readers on a fascinating journey deep inside the customer experience to reveal what really makes customers loyal—and disloyal. The authors lay out the four key pillars of a low-effort customer experience, along the way delivering robust data, shocking insights and profiles of companies that are already using the principles revealed by CEB’s research, with great results. And they include many tools and templates you can start applying right away to improve service, reduce costs, decrease customer churn, and ultimately generate the elusive loyalty that the “dazzle factor” fails to deliver. The rewards are there for the taking, and the pathway to achieving them is now clearly marked.