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A timely update to a timeless model. Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation. But how many variations of Kirkpatrick are in use today? And what number of misassumptions and faulty practices have crept in over 60 years? The reality is: Quite a few. James and Wendy Kirkpatrick have written Kirkpatrick's Four Levels of Training Evaluation to set the record straight. Delve into James and Wendy's new findings that, together with Don Kirkpatrick's work, create the New World Kirkpatrick Model, a powerful training evaluation methodology that melds people with metrics. In Kirkpatrick's Four Levels of Training Evaluation, discover a comprehensive blueprint for implementing the model in a way that truly maximizes your business's results. Using these innovative concepts, principles, techniques, and case studies, you can better train people, improve the way you work, and, ultimately, help your organization meet its most crucial goals.
Training is expected to make a difference, to change people, organisations, even the competitiveness of the UK. Evaluation is how we know whether it works, and the reality often is that we don't know. Despite growing levels of training evaluation at organisational level, much of it is conducted in a simple and unsophisticated way. Research urges practitioners to do more and to do it better. The literature is full of suggestions on approaches that regard the Kirkpatrick model as no longer adequate. This report looks critically at Kirkpatrick and the other models that purport to be significant improvements. It develops a model of the learning process to help underpin any approach to training evaluation, and reviews what we know about evaluation and the factors that affect training success.
Empowerment programs swept through corporate America in the last two decades. Unfortunately, bolting empowerment programs onto existing power structures often led to the appearance of empowerment--without the actual power. Going beyond empowerment means that people have all the power they need from the very moment they join a company--regardless of the level of responsibility or complexity. They are immune from threats or coercion. They are free to seek any needed resources and relationships on their own initiative. And they are held fully accountable for results by themselves, their colleagues and the organization's mission.
Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. While upbeat lingo abounds about “complementing strategic objectives” and “driving productivity,” the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted “business partnership model” has yet to be realized?and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence. Readers on both sides of the “courtroom” will learn how to: Build expertise and become genuinely involved in your company's or client's business Pledge to work together to positively impact a pressing business need or pivotal business opportunity Ask the jury their expectations and revise your own to be more realistic and mutually satisfying Develop a plan, targeting the key drivers of performance success after training has taken place Execute your initiative and deliver a stellar ROESM (Return on Expectations) A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now.
"The aim with this freeform crochet book is to encourage the reader to tap into the hidden creativity that lurks within us all, to entice the true beginner with easy starting points that will then lead them on to explore other techniques and experiment with what they learn, free from too many rules and must nots, and, to inspire the more experienced to call upon all the arts and crafts that he or she has explored over the years, in some cases abandoned, and illustrate ways of bringing them together in a truly amazing art form."--Provided by publisher.
One of the most important skills of successful managers is dealing with change. 'Managing Change Effectively' combines philosophical insights with practical applications to help managers effectively incorporate change with the least disruption. 'Managing Change Effectively' details specific approaches and methods for making change decisions and getting changes accepted. From communication to participation, Kirkpatrick shows managers and executives how to make change their ally. Packed with examples that illustrate the principles and procedures for implementing new ideas, policies and strategies for almost any type of organization, this text is a valuable resource for managers at all levels, especially those in training and human resources.
The co-founder and CEO of Delivering Happiness updates the Delivering Happiness model for our new abnormal, showing organizations of every kind how to cultivate a culture that can adapt to change, be highly profitable, and support all its people...starting with yourself. *WALL STREET JOURNAL BESTSELLER* *Named a Top Business Book of 2021 by Forbes* Jenn Lim has dedicated her career to helping organizations from name-brand industry leaders to innovative governments build workplace cultures that benefit both their employees and their bottom line, with less employee turnover, greater engagement, and higher profits. Her culture consultancy, Delivering Happiness, demonstrates the profound impact happiness can have on businesses' ability to thrive in our ever-changing times. In this book, she clearly and concretely shows the way the model works in a hyper-connected fast-paced world, beginning with each individual defining their sense of values and purpose (the ME), and rippling through the organization ecosystem (the WE and the COMMUNITY) in waves of impact. Drawing on a deep understanding of the science of happiness, Jenn shows how bringing your whole self to work allows you to do your best work every day -- no matter what role you play at your company or what crisis might come at you next. She explains how true happiness comes from living your true purpose, and offers case studies to show how companies can help individuals align their purpose with the company mission. This innovation in organizational design and company culture is no longer a nice-to-have. It’s the future of work, and it’s here now. In this life-changing guide, you'll be empowered to find greater purpose in your own life and career, and to spread that power to others in your business and beyond.
A poignant, deeply human portrait of Egypt during the Arab Spring, told through the lives of individuals A FINANCIAL TIMES AND AN ECONOMIST BOOK OF THE YEAR 'This will be the must read on the destruction of Egypt's revolution and democratic moment' Sarah Leah Whitson, Middle East director of Human Rights Watch 'Sweeping, passionate ... An essential work of reportage for our time' Philip Gourevitch, author of We Wish to Inform You That Tomorrow We Will Be Killed with Our Families In 2011, Egyptians of all sects, ages and social classes shook off millennia of autocracy, then elected a Muslim Brother as president. New York Times correspondent David D. Kirkpatrick arrived in Egypt with his family less than six months before the uprising first broke out in 2011. As revolution and violence engulfed the country, he lived through Cairo's hopes and disappointments alongside the diverse population of his new city. Into the Hands of the Soldiers is a heartbreaking story with a simple message: the failings of decades of autocratic rule are the reason for the chaos we see across the Arab world. Understanding the story of what happened in those years can help readers make sense of everything taking place across the region today – from the terrorist attacks in North Sinai to the bedlam in Syria and Libya.
In this indispensable companion to the classic book Evaluating Training Programs: The Four Levels, Donald and James Kirkpatrick draw on their decades of collective experience to offer practical guidance for putting any or all of the Four Levels into practice. In addition, they offer a comprehensive list of the ten requirements for an effective training program and show how to decide what to evaluate, how to get managers to support the evaluation process, and how to use the Four Levels to construct a compelling chain of evidence demonstrating the contribution of training to the bottom line.