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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Raise self-confident, self-reliant children using the RIE (Resources for Infant Educarers) Approach. Your baby knows more than you think. That's the heart of the principles and teachings of Magda Gerber, founder of RIE (Resources for Infant Educarers), and Educaring. Baby Knows Best is based on Gerber's belief in babies' natural abilities to develop at their own pace, without coaxing from helicoptering or hovering parents. The Educaring Approach helps parents see their infants as competent people with a growing ability to communicate, problem-solve, and self-soothe. Baby Knows Best is a comprehensive resource that shows parents how to respond to their babies' cues and signals; how to develop healthy sleep habits; why babies need uninterrupted playtime; and how to set clear, consistent limits. The result? More relaxed parents and more confident, self-reliant children.
This manual describes a rigorous preservice training program for child-care workers. Topics include professionalism issues; principles of behavior; tolerance levels; teaching social skills; problem solving; and youth rights, among others.
Transformational Leadership, Second Edition is intended for both the scholars and serious students of leadership. It is a comprehensive review of theorizing and empirical research that can serve as a reference and starting point for additional research on the theory. It can be used as a supplementary textbook in an intense course on leadership--or as a primary text in a course or seminar focusing on transformational leadership. New in the Second Edition: *New, updated examples of leadership have been included to help illustrate the concepts, as well as show the broad range of transformational leadership in a variety of settings. *New chapters have been added focusing specifically on the measurement of transformational leadership and transformational leadership and effectiveness. *The discussion of both predicators and effects of transformational leadership is greatly expanded. *Much more emphasis is given to authentic vs. inauthentic transformational leadership. *Suggestions are made for guiding the future of research and applications of transformational leadership. *A greatly expanded reference list is included.
THE MANAGERS HANDBOOK Proven solution to the people problems you face on the job in an easy Question and Answer format. Youll see exactly how to: Respond effectively to any type of employee complaint. Attract the best possible workers to your team and keep them motivated. Develop a positive, two-way rapport with your boss and other supervisors. Communicate clearly and persuasively whether you are speaking to someone or writing a report or memo. Turn the table on office politics. Dish out discipline when necessary without turning off employees. Focusing squarely on the people handling skills that can make or break any supervisor, this Handbook provides you with quick help for tough day-to-day problems.
So, your kid hits when they're mad? Mine too. Maybe it's not the best way to handle anger, but you can help them with that! The children's book, "It's Okay to Be Mad", helps kids explore their emotions in fun and playful way and provides parents with a guide to coaching their kids through difficult emotions. Helpful and fun for both kids and parents, this book is sure to be a staple for your family bookshelf.