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The California Peace Officer Standards and Training (POST) and the California Department of Justice (DOJ) Field Operations staff, working with subject matter experts, have completed this telecommunications training guide which meets the mandated Federal Bureau of Investigation/ National Crime Information Center (FBI/NCIC) and DOJ training requirements. The FBI/NCIC required that training be developed to ensure that all personnel (sworn and non-sworn) i.e., terminal operators, peace officers, investigators, and agency management/supervisors are trained in the operations and policies and procedures of each file that is accessed or updated. The materials in this manual provide the required minimum levels of training for law enforcement agency employees who have access or input to the Criminal Justice Information System (CJIS) or the National Crime Information Center (NCIC) files as accessed through the California Law Enforcement Telecommunications System (CLETS). This training guide, in conjunction with the DOJ's Telecommunications Train-the-Trainer Course and the CLETS/CJIS Telecommunications Workbook available from Field Operations, will provide a comprehensive training resource package for law enforcement agency trainers. These trainers will then be prepared to train their agency personnel.