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Task Analysis Methods for Instructional Design is a handbook of task analysis and knowledge elicitation methods that can be used for designing direct instruction, performance support, and learner-centered learning environments. To design any kind of instruction, it is necessary to articulate a model of how learners should think and perform. This book provides descriptions and examples of five different kinds of task analysis methods: *job/behavioral analysis; *learning analysis; *cognitive task analysis; *activity-based analysis methods; and *subject matter analysis. Chapters follow a standard format making them useful for reference, instruction, or performance support.
Task Analysis is not only the most important component of Instructional Design but also the most often misconstrued and poorly executed. Starting with this premise these authors have developed a complete reference and instructional text on Task Analysis. The Handbook of Task Analysis Procedures fulfills three distinct purposes. As an overview of the field it presents a comprehensive collection of functions, techniques and tools that can be used in a variety of settings. Thirty-five different procedures are cataloged and described in individual chapters. Providing flowcharts and examples, it is organized to instruct the reader on how to perform these techniques. Finally all chapters have been consistently structed making it an ideal reference book. Handbook of Task Analysis Procedures is designed to help the reader select a specific task analysis technique for a particular situation. Having done this, the reader can then refer to the appropriate chapter for his chosen technique. This chapter provides a statement of purpose, an overview, and applications. It then presents a step by step description of how to use the procedure. The chapter concludes with examples, an evaluation, and a complete set of references. Designed to be used in education and by trainers in the business sector, this volume is a unique reference book. Part I provides an overview of Task Analysis and describes the variables that affect how task analysis is performed. A decision table and discussion help the reader select specific techniques. The techniques are grouped in Part II, III, and IV according to their functional similarity--learning analysis, job analysis, content analysis. Part V describes information gathering tools. This Handbook is essential for the reader who believes that competent task analysis is a vital part of instructional design.
Thoroughly updated and revised, this Second Edition is the only book currently on the market to present the most important and commonly used methods in human resource management in such detail. The authors clearly outline how organizations can create programs to improve hiring and training, make jobs safer, provide a satisfying work environment, and help employees to work smarter. Throughout, they provide practical tips on how to conduct a job analysis, often offering anecdotes from their own experiences.
The benefits of this highly streamlined job analysis process include: gathering job data quickly (normally 2-3 hours), making job-based training recommendations rapidly, saving money on costly consultants for job analysis, using a consistent process across the organization and creating validated task lists that can be used for job redesign and workforce deployment.
Cognitive task analysis is a broad area consisting of tools and techniques for describing the knowledge and strategies required for task performance. Cognitive task analysis has implications for the development of expert systems, training and instructional design, expert decision making and policymaking. It has been applied in a wide range of settings, with different purposes, for instance: specifying user requirements in system design or specifying training requirements in training needs analysis. The topics to be covered by this work include: general approaches to cognitive task analysis, system design, instruction, and cognitive task analysis for teams. The work settings to which the tools and techniques described in this work have been applied include: 911 dispatching, faultfinding on board naval ships, design aircraft, and various support systems. The editors' goal in this book is to present in a single source a comprehensive, in-depth introduction to the field of cognitive task analysis. They have attempted to include as many examples as possible in the book, making it highly suitable for those wishing to undertake a cognitive task analysis themselves. The book also contains a historical introduction to the field and an annotated bibliography, making it an excellent guide to additional resources.
Helps you design a great user interface by focusing on the most important step in the process - the first one. You learn to go out and observe your users at work, whether they are employees of your company or people in customer organisations. You learn to find out what your users really need, not by asking them what they want, but by going through a process of understanding what they are trying to accomplish. The authors take you through a step-by-step process to conduct a user and task analysis. You learn: How interface designers use user and task analysis to build successful interfaces; Why knowledge of users, their tasks, and their environments is critical to successful design; How to prepare and set up your site visits; How to select and train your user and task analysis team; What observations to make, questions to ask, and questions to avoid; How to record and report what you have learned to your development team members; How to turn the information you've gathered into design ideas; How to create paper prototypes of your interface design; and How to conduct usability tests with your prototypes to find out if you're on the right track.
Hierarchical Task Analysis (HTA) is carried out by professionals who have to undertake a wide range of human factors and human resource design decisions. Using a wide range of industries and contexts to demonstrate the aplicability of HTA in various settings, the author has used straightforward and accessible case studies and examples for the reader. HTA is a method of defining goals and tasks for a particular job (using factors such as time, plant status, conditions, instructions and sequence) and then dividing each goal into 'sub goals', each with its own plan, in order to produce the most effective method of achieving the final aim. The discussion of applications will aim to reenforce general concepts of HTA as well as provide guidance on how HTA may be used. There have been articles on HTA and chapters in other books, but there has never been a book on the subject to do it justice. This will be the first.
Due to the requirements of automatic system design, and new needs for the training of complex tasks, Cognitive Task Analysis (CTA) has been used with increasing frequency in recent years by the airline industry and air traffic control community. Its power is reflected in the literature on professional training and systems design, where CTA is often cited as one of the most promising new technologies, especially for the complex cognitive tasks now confronting those working in aviation. The objective of this book is to bridge the gap between research and practice, to make what we know about CTA available to practitioners in the field. The book focuses on cognitive psychology and artificial intelligence analyses of aviation tasks. It is designed to help readers identify and solve specific design and training problems, in the flight deck, air traffic control and operations contexts. Distilling experience and guidelines from the best aviation cognitive analyses in accessible form, it is the first comprehensive volume on CTA, and is written for practitioners of cognitive analysis in aviation. It provides an overview of analyses to date; methods of data collection; and recommendations for designing and conducting CTA for use in instructional design, systems development, and evaluation. The first part of the book provides the principles and foundations of CTA, describing traditional approaches to task analysis and ways that cognitive analyses can be integrated with the analysis and development processes. The next part details how to: select the appropriate method or methods; determine job tasks that can be trained for automatic performance; extract knowledge structures; analyse mental models; and identify the decision-making and problem-solving strategies associated with experienced job performance. The authors also describe when to use and how to design and conduct a cognitive task analysis; how to use CTA along with traditional task analysis and ISD; and how to use CTA in training program development and systems design, as well as in personnel selection and evaluation. The current demand for cognitive analyses makes this a timely volume for those in aviation and, more generally, the industrial development and training communities. Readers will find this a thorough presentation of cognitive analyses in aviation and a highly usable guide in the design, implementation and interpretation of CTA. The book will be useful to instructional developers, aviation equipment and systems designers, researchers, government regulatory personnel, human resource managers, instructors, pilots, air traffic controllers, and operations staff.
This book was written to address the need for timely, thorough, practical, and defensible job analysis for HR managers. Under continuing development over the past 50 years, Functional Job Analysis (FJA) is acknowledged by major texts in HR and industrial/organizational psychology as one of the premier methods of job analysis used by leading-edge organizations in the private and public sectors. It is unique among job analysis methods in having its own in-depth theoretical grounding within a systems framework. In addition to providing a methodology for analyzing jobs, it offers a rich model and vocabulary for communicating about the competencies (skills) contributing to work success and about the design of the work organization through which those competencies are expressed. FJA is the right theory and methodology for future work in an increasingly competitive global economy. This book is the authoritative source describing how FJA can encourage and support an ongoing dialogue between workers and management as they jointly pursue total quality, worker growth, and organization performance. It is a flexible tool, fully recognizing the rapid changes impacting today's organizations. It is a comprehensive tool, leading to an in-depth understanding of work, its results, and its improvement in a unique organization context. It is a humane tool, viewing workers in light of their full potential and capacity for positive growth. With FJA, workers and managers can work more constructively together in a wholesome and productive work relationship.