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This third edition of Exploring Internal Communication includes new chapters on the history of internal communication, the evolution of employee engagement, the current state of practice, change communication, storytelling, research and measurement, an internal communication measurement dashboard, intranet management, and internal social media. It argues that internal communication practice is about keeping employees informed and at the same time giving them a voice that is treated seriously. The book is both a companion for internal communication courses and an exploration of key concepts for a strategic approach to practice that underpins employee engagement.
A comprehensive guide to all issues related to intranets and their management.
Advanced Topics in Global Information Management is a series of books on advance topics in global information management (GIM). GIM research continues to progress, with some scholars pushing the boundaries of thinking and others challenging the status quo. Advanced Topics in Global Information Management, Volume 4 is a part of this series. In order to sustain any competitive advantage gained through the application of information technology, companies must continually seek improvement. They must employ environmental scanning techniques to determine what technology is available, be willing to adopt new information technology, and know what the competition is planning or doing. Advanced Topics in Global Information Management, Volume 4 addresses these important issues.
For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
This is the first book to offer practical advice on intranet management, based on the work of the author as an intranet consultant over the past fifteen years. Key areas include: managing intranets: opportunities and challenges defining user requirements making a business case developing a content strategy enhancing collaboration managing technology specifying and selecting software using Microsoft SharePoint for intranets operational planning establishing the intranet team managing intranet projects evaluating risks enhancing the user experience marketing the intranet measuring user satisfaction creating the governance framework writing an intranet strategy intranets and information management. An appendix offers guidelines for social media use. Readership: Information professionals involved in the development of an intranet for their organization, managers with responsibility for internal communications, personal management, risk management, information management and information technology.
Network Design outlines the fundamental principles and analytical techniques used in designing data networks. The text enables future managers and technical professionals to better understand and appreciate each other's perspective in the network design process. Network managers will need a sound grounding in basic design principles to effectively manage, plan, and assess the plethora of new technologies and equipment available for designing networks. They also must understand how requirements should be formulated and specified for design engineers. Similarly, network designers and engineers need a sound grounding in basic management principles to fully understand how organizational requirements best reflect design recommendations. Network Design enables network management and design professionals to work together toward achieving their respective goals in the network design process. It outlines basic techniques; reviews major challenges and issues; summarizes prevailing approaches and technologies; describes the specification, design, and planning data network topologies; and assesses specification and evaluation processes in designing and implementing data networks. This excellent, unique resource also : Emphasizes principles and analytical approaches that work independent of specific implementation of technology Includes case studies to illustrate how basic principles can be applied to realistic network design problems, considering both technical and management considerations Demystifies the design process, describing the lingua franca of both managers and design engineers in common terms Provides a better understanding of the total network design process
For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.