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Internal Software is the software developed by a company and used by its internal employees to run the business. It's often an afterthought of the product team that is more focused on external, consumer-facing software or it's developed by the employees themselves out of necessity. Employees are frequently left to struggle with performing their jobs with poorly developed or inadequate software tools.This book is unique in focusing on the distinctive challenges and opportunities in improving internal software development. There are plenty of product development books focused on external software (B2C) or enterprise software (B2B) but we have been unable to find any that focus specifically on internal software.Whether you're a business leader looking for ways to increase productivity and employee satisfaction, a seasoned product manager suddenly in charge of internal software, or a non-technical employee looking for a way to create your own technical solutions, this book will get you set on the right path for improving your business operations.
This book taps into an inherent paradox: with the ease of reliance on external, cloud providers to provide robust functionality and regular enhancements comes, as their very own audited service organization control (SOC) reports are quick to point out, the need for client organizations to devise and sustain a system of effective internal controls. By addressing the practitioner in the field, it provides tangible, cost effective and thus pragmatic means to mitigate key risks whilst leveraging built-in cloud capabilities and overarching principles of effective system design.
Essential guidance for companies to examine and improve their fraud programs Corporate governance legislation has become increasingly concerned with the ongoing resilience of organizations and, particularly, with their ability to resist corporate fraud from the lowest levels to the upper echelons of executive management. It has become unacceptable for those responsible for corporate governance to claim, "I didn't know." Corporate Fraud and Internal Control focuses on the appropriateness of the design of the system of internal controls in fraud risk mitigation, as well as the mechanisms to ensure effective implementation and monitoring on an ongoing basis. Applicable for a wide variety of environments, including governmental, financial, manufacturing and e-business sectors Includes case studies from the United States, Europe, and Africa Follows the standards laid down by the Association of Certified Fraud Examiners, the internationally recognized body governing this activity Accompanying interrogation software demo (software demo is not included as part of this book's e-book file, but is available for download after purchase) Written by a fraud prevention leader, Corporate Fraud and Internal Control addresses the concerns of both management and audit in ensuring a demonstrable level of activity to ensure sustainability of the organization and minimization of the impacts of fraud, upon early detection.
This Seventh Edition of Donald Reifer's popular, bestselling tutorial summarizes what software project managers need to know to be successful on the job. The text provides pointers and approaches to deal with the issues, challenges, and experiences that shape their thoughts and performance. To accomplish its goals, the volume explores recent advances in dissimilar fields such as management theory, acquisition management, globalization, knowledge management, licensing, motivation theory, process improvement, organization dynamics, subcontract management, and technology transfer. Software Management provides software managers at all levels of the organization with the information they need to know to develop their software engineering management strategies for now and the future. The book provides insight into management tools and techniques that work in practice. It also provides sufficient instructional materials to serve as a text for a course in software management. This new edition achieves a balance between theory and practical experience. Reifer systematically addresses the skills, knowledge, and abilities that software managers, at any level of experience, need to have to practice their profession effectively. This book contains original articles by leaders in the software management field written specifically for this tutorial, as well as a collection of applicable reprints. About forty percent of the material in this edition has been produced specifically for the tutorial. Contents: * Introduction * Life Cycle Models * Process Improvement * Project Management * Planning Fundamentals * Software Estimating * Organizing for Success * Staffing Essentials * Direction Advice * Visibility and Control * Software Risk Management * Metrics and Measurement * Acquisition Management * Emerging Management Topics "The challenges faced by software project managers are the gap between what the customers can envision and the reality on the ground and how to deal with the risks associated with this gap in delivering a product that meets requirements on time and schedule at the target costs. This tutorial hits the mark by providing project managers, practitioners, and educators with source materials on how project managers can effectively deal with this risk." -Dr. Kenneth E. Nidiffer, Systems & Software Consortium, Inc. "The volume has evolved into a solid set of foundation works for anyone trying to practice software management in a world that is increasingly dependent on software release quality, timeliness, and productivity." -Walker Royce, Vice President, IBM Software Services-Rational
Software Telemetry is a guide to operating the telemetry systems that monitor and maintain your applications. It takes a big picture view of telemetry, teaching you to manage your logging, metrics, and events as a complete end-to-end ecosystem. You'll learn the base architecture that underpins any software telemetry system, allowing you to easily integrate new systems into your existing infrastructure, and how these systems work under the hood. Throughout, you'll follow three very different companies to see how telemetry techniques impact a greenfield startup, a large legacy enterprise, and a non-technical organization without any in-house development. You'll even cover how software telemetry is used by court processes--ensuring that when your first telemetry subpoena arrives, there's no reason to panic!
Audit – now there’s a word that can strike terror into your heart. Whether it’s the IRS looking over your shoulder or a quality tool utilized by your company, it requires accountability. A software audit monitors the development process and provides management with an independent view of the software development status. The purpose of this book is to remove the terror and error while improving the audit process. Software is not produced on a production line; the only thing that is the same on all software projects is that there is input and output. Everything in the middle is customized for the project at hand. Thus, The Software Audit Guide does not contain a one-size-fits-all approach. It gives a choice of areas to audit and different questions that should be asked within these areas. This book provides a flexible, user-friendly checklist of more than 1,300 questions designed to stimulate creative thinking that will ultimately result in the best possible software audit.
This comprehensive reference on software development quality assurance addresses all four dimensions of quality: specifications, design, construction and conformance. It focuses on quality from both the micro and macro view. From a micro view, it details the aspect of building-in quality at the component level to help ensure that the overall deliverable has ingrained quality. From a macro view, it addresses the organizational level activities that provide an environment conducive to fostering quality in the deliverables as well as developing a culture focused on quality in the organization. Mastering Software Quality Assurance also explores a process driven approach to quality, and provides the information and guidance needed for implementing a process quality model in your organization. It includes best practices and valuable tools and techniques for software developers.Key Features • Provides a comprehensive, inclusive view of software quality • Tackles the four dimensions of quality as applicable to software development organizations • Offers unique insights into achieving quality at the component level • Deals comprehensively with all aspects of measuring software quality • Explores process quality from the standpoint of implementation rather than from the appraiser/assessor point of view • Delivers a bird's eye view of the ISO and CMMI models, and describes necessary steps for attaining conformance to those models
In todayand’s fast-paced and ultra-competitive high-tech environment, an effectively managed patent licensing program is a must. The Second Editio n of Drafting Technology Patent License Agreements shows you how to achieve one. This valuable resource covers all of the legal and business transactional issues you are likely to encounter during the drafting and negotiation of patent licensing agreements. It guides you step-by-step through the unique aspects of the implementation of a patent licensing program for computers, electronics, telecommunications, and other industries, and it clarifies the issues involved in the enforcement and litigation of these patents. Youand’ll find incisive legal analysis on complex issues including: How to implement an aggressive and well-managed patent licensing program How to evaluate a patent or portfolio for licensing How to identify industry segments and select potential licensees How to discuss terms with industry targets How to formulate an effective licensing strategy How to use databases effectively in patent practice How to organize a licensing team How to file a patent infringement lawsuit And many more critical issues like these. Included with this key resource are 40 time-saving forms on the bonus CD-ROM: Forms for establishing a new technology company using patented technology Confidentiality agreements (for a third-party vendor, third party evaluation, or consultant) A projected royalty stream analysis A semiconductor technology cross-licensing agreement Software technology license agreements Model licensing and patent agreements for the telecommunications industry And many more!
Software is the essential enabler for the new economy and science. It creates new markets and new directions for a more reliable, flexible, and robust society. It empowers the exploration of our world in ever more depth. However, software often falls short behind our expectations. Current software methodologies, tools, and techniques remain expensive and not yet reliable for a highly changeable and evolutionary market. Many approaches have been proven only as case-by-case oriented methods. This book presents a number of new trends and theories in the direction in which we believe software science and engineering may develop to transform the role of software and science in tomorrow’s information society. This publication is an attempt to capture the essence of a new state of art in software science and its supporting technology. Is also aims at identifying the challenges such a technology has to master.