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The Practice of Quality Management presents the results of eleven ground-breaking research projects in quality management. It is the first collection of research papers by academics in this area. The projects are empirical studies on total quality management that suggest new ways to think about quality. The objective of the research found in this book is to develop theory and to assist practice. Thus, this volume is of interest to both academic researchers and practising managers. The chapters fall into four categories: `Performance', `Understanding TQM', `Organizations', and `Using TQM'. All of the chapters show that there are many different applications and research issues associated with quality. The chapters on `Understanding TQM' suggest that it is possible to develop and test theories of quality. The chapters on `Performance' demonstrate that studies of the operational and financial effect of quality can yield positive results. Many thinkers on quality consider that organizational impacts of quality are the most important drivers of the quality process. The chapters on `Organizations' present evidence on how quality programs affect human resource management, and organizational structure. Finally, the chapters on `Using TQM' present several studies of applications of quality management.
Our world today is not only a world in crisis but also a world in profound movement, with increasing numbers of people joining or forming movements: local, national, transnational, and global. The dazzling diversity of ideas and experiences recorded in this collection captures something of the fluidity within campaigns for a more equitable planet. This book, taking internationalism seriously without tired dogmas, provides a bracing window into some of the central ideas to have emerged from within grassroots struggles from 2006 to 2010. The essays here cross borders to look at the politics of caste, class, gender, religion, and indigeneity, and move from the local to the global. Rethinking Our Dance, the second of two volumes, offers a wide range of essays from frontline activists in Afghanistan, Argentina, Brazil, Niger, and Taiwan, as well as from Europe and North America that address the question, “What do we need to do in order to bring about justice and peace?” The Movements of Movements aims to make the bewildering range of contemporary movements more meaningful to the observer and also to be a space where global movements speak to each other. This book will be useful to all who work for egalitarian social change—be they in universities, parties, trade unions, social movements, or religious organisations. Contributors include Kolya Abramsky, Ezequiel Adamovsky, Ousseina Alidou, Samir Amin, Chris Carlsson, John Brown Childs, Lee Cormie, Anila Daulatzai, Massimo De Angelis, The Free Association, David Graeber, Josephine Ho, John Holloway, François Houtart, Jeffrey Juris, Michael Löwy, Tomás Mac Sheoin, Matt Meyer, Muto Ichiyo, Rodrigo Nunes, Michal Osterweil, Shailja Patel, Geoffrey Pleyers, Stephanie Ross, and Nicola Yeates.
This comprehensive study traces the transnationalization of activist networks, analyzing their changing compositions and characters and examining the roles played by the World Social Forum in this process. Comparing four of the largest global networks targeting the 'neoliberal triumvirate' of the World Bank, the IMF and the World Trade Organization: the Jubilee anti-debt campaigners Via Campesina peasant farmers Our World Is Not For Sale and the anarchistic Peoples’ Global Action. Written by a scholar-activist, the book highlights that despite their diversity, these collective actors follow a similar globalizing path and that networks in which solidarity is based on a shared identity perceived as threatened by neoliberal change are gaining strength. Social forums are depicted as a fertile ground to strengthen networks and a common ground for cooperative action among them, but also a battleground over the future of the forum process, the global anti-neoliberal struggle, and 'other possible worlds' in the making. Global Activism will appeal to students and scholars interested in globalization, international relations, IPE and social movements.
Visit the world of A Wrinkle in Time in this new standalone story! This standalone chapter book gives young readers the perfect entry into the world of Madeleine L’Engle’s A Wrinkle in Time, and lifelong fans of the Time Quintet will recognize characters and settings from A Wind in the Door, the second book in the beloved series. Thoughtful, adventurous, and unique, Intergalactic P.S. 3 is a stunning story of the power of love to span the universe. Charles Wallace Murry is old enough to start school, but his sister, Meg, and their friend Calvin know he isn’t cut out for school on Earth—Meg worries that he’ll be more misunderstood than ever. Luckily, with the help of the three celestial creatures Mrs Whatsit, Mrs Who, and Mrs Which, there is another place where Charles Wallace can get his education: Intergalactic P.S. 3, a public school in a completely different galaxy. The three children travel through time and space to reach the school, but for them all to make it home safely, Meg must undergo a test that will challenge her inner strength, her perspective, and her ability to protect the ones she loves.
This completely revised and updated sequel to Globalization and Antiglobalization advances our understanding of the dynamics of neoliberal globalization and draws our attention towards efforts to construct 'another world' beyond neoliberalism. Incorporating a new introduction and conclusion as well as eight entirely new chapters, it brings together eleven specialists in the political economy of international relations and globalization to reflect on and analyze the diverse dimensions of the globalization process.
This book explores how the World Social Forum has developed in response to the current period of profound crisis and transition in the history of Western capitalist modernity. Based on ten years of field work on three continents, this book examines social movements as knowledge producers and its arguments are grounded in sustained empirical attention to what movements are doing and saying on the terrain of the WSF over time and from place to place.
Zapatista spokesman Subcommander Marcos decreased his public appearances between 2007 and 2014, but simultaneously increased the depth of his analysis. Collected here in English translation for the first time, these talks include some of his most explicit, detailed, and inspiring criticisms of capitalism, political parties, electoral democracy, disingenuous solidarity, and much more. Subcommander Marcos was the leading spokesperson for the Zapatista Army of National Liberation (EZLN) until 2014. Nick Henck is Associate Professor at Keio University and the author of Subcommander Marcos: The Man and the Mask. Henry Gales is a freelance translator living in Mexico City.
Politics. Cultural Writing. Latino/Latina Studies. Native American Studies. A fascinating history of the Zapatista revolution by an eyewitness.