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Art is shown to be integral to any life and an essential aspect of humanity in this original translation from Italian of the philosopher Benedetto Croce's (1866-1952) influential theory of linguistic aesthetics.
The scientific story of first impressions—and why the snap character judgments we make from faces are irresistible but usually incorrect We make up our minds about others after seeing their faces for a fraction of a second—and these snap judgments predict all kinds of important decisions. For example, politicians who simply look more competent are more likely to win elections. Yet the character judgments we make from faces are as inaccurate as they are irresistible; in most situations, we would guess more accurately if we ignored faces. So why do we put so much stock in these widely shared impressions? What is their purpose if they are completely unreliable? In this book, Alexander Todorov, one of the world's leading researchers on the subject, answers these questions as he tells the story of the modern science of first impressions. Drawing on psychology, cognitive science, neuroscience, computer science, and other fields, this accessible and richly illustrated book describes cutting-edge research and puts it in the context of the history of efforts to read personality from faces. Todorov describes how we have evolved the ability to read basic social signals and momentary emotional states from faces, using a network of brain regions dedicated to the processing of faces. Yet contrary to the nineteenth-century pseudoscience of physiognomy and even some of today's psychologists, faces don't provide us a map to the personalities of others. Rather, the impressions we draw from faces reveal a map of our own biases and stereotypes. A fascinating scientific account of first impressions, Face Value explains why we pay so much attention to faces, why they lead us astray, and what our judgments actually tell us.
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
In the wake of the renewed interest in the philosophy of Immanuel Kant, the neo-Kantian theories of Heinrich Rickert (1863-1936) are increasingly drawing attention. This monograph is an attempt to rescue Rickert from an undeserved oblivion by an analysis of his systematic philosophy of values. The author discusses Rickert’s epistemology and ontology which lay the foundation for a methodology of the Natural Sciences and the Humanities. In Rickert’s view these types of science are not in opposition to each other but operate on a continuum between two extremes: a ‘generalizing’ (natural-scientific) and an ‘individualizing’ (cultural-scientific) approach to reality. The social sciences in particular operate on this continuum in a flexible manner, sometimes close to the natural-scientific pole as in the case of experimental psychology or econometrics, sometimes close to the cultural-scientific approach, as in the case of cultural sociology or cultural history. Thus there is in Rickert’s logic of science no room for any methodological quarrel.
This volume brings together leading investigators to explore the science of first impressions: how they are formed, their underlying processes, and effects on emotions, cognitions, and behavior. Integrating cutting-edge theories, methods, and findings from diverse research traditions, the book accessibly conveys the "big picture" of this dynamic area of study. Showcasing the best current work on a fundamental aspect of person perception and social cognition, this book will be read with interest by researchers and students in social and personality psychology, as well as scholars in applied domains. It will fill a unique niche as a text in graduate-level courses.
Henry James criticized the impressionism that was revolutionizing French painting and fiction. He satirized the British aesthetic movement whose keystone was impressionist criticism. So why, time and again in important parts of his literary work, did James use the word 'impression'? Henry James and the Art of Impressions argues that James tried to wrest the impression from the impressionists and to recast it in his own art of the novel. Interdisciplinary in its range, philosophical and literary in its focus, the book shows the place of James's work within the wider cultural history of impressionism. It draws on painting, philosophy, psychology, literature, and critical theory to examine James's art criticism, early literary criticism, travel writing, reflections on his own fiction, and the three great novels of his major phase, The Ambassadors, The Wings of the Dove, and The Golden Bowl. It shows how the language of impressions enables James to represent the most intense moments of consciousness of his characters. It argues that the Jamesian impression is best understood as a family of related ideas bound together by James's attempt to reconcile the novel's value as a mimetic form with its value as a transformative creative activity.
"You never get a second chance to make a first impression." Unlock the secrets of making a powerful and lasting impression with "Mastering First Impressions: Unlocking the Key to Instant Rapport." In today's fast-paced world, making a positive first impression is more important than ever. This comprehensive guide provides you with the tools and strategies to create an unforgettable introduction that will open doors and build lasting connections. Dive into the psychology of first impressions and learn how to read body language, project confidence, and engage in active listening. Understand the importance of personal branding and how your appearance, behavior, and communication style shape the way others perceive you. With expert advice and practical tips, this book will help you navigate various social and professional settings with ease. "Mastering First Impressions" covers essential topics, including: The Science of First Impressions: Understanding the Impact The Art of Nonverbal Communication: Body Language and Gestures Projecting Confidence and Authenticity: Be True to Yourself The Power of a Smile: Radiating Warmth and Positivity Dressing for Success: Crafting Your Personal Style Engaging in Active Listening: Building Trust and Rapport Making Small Talk: Mastering the Art of Conversation Networking with Purpose: Creating Valuable Connections Navigating Different Social Settings: From Parties to Interviews Handling Introductions: The Art of Remembering Names The Role of Humor: Lightening the Mood and Bonding with Others Cultivating Emotional Intelligence: Building Stronger Relationships Online First Impressions: Social Media and Professional Presence Overcoming Social Anxiety: Tips for Feeling at Ease in New Situations Learning from Mistakes: How to Bounce Back from a Poor First Impression Whether you're attending a networking event, going on a first date, or starting a new job, "Mastering First Impressions" will equip you with the skills to make every interaction count. Start your journey towards building stronger connections, improving your personal and professional life, and creating lasting impressions that matter. Contents: Understanding First Impressions The Psychology Behind First Impressions How First Impressions Impact Our Lives The Importance of Appearance Dressing for Success Personal Grooming and Hygiene Body Language and Nonverbal Communication Posture and Poise Eye Contact and Facial Expressions Effective Verbal Communication Active Listening Skills Speaking with Confidence The Art of Small Talk Conversation Starters Reading Social Cues Building Rapport Finding Common Ground Showing Genuine Interest Personal Branding Defining Your Unique Selling Proposition Crafting Your Personal Narrative Networking Strategies Mastering Networking Events Leveraging Social Media for Networking The Power of a Positive Attitude Cultivating Optimism Showing Enthusiasm and Energy Making an Impact in Professional Settings Job Interviews and First Impressions First Impressions in Business Meetings First Impressions in Social Settings Making Friends and Building Connections Dating and Romantic Relationships The Role of Empathy Understanding Others' Perspectives Showing Compassion and Sensitivity Cultural Awareness and Etiquette Adapting to Different Cultural Norms International Business Etiquette Mastering Introductions The Perfect Handshake Introducing Yourself and Others Confidence Building Techniques Overcoming Shyness and Social Anxiety Developing Self-Assurance The Importance of Authenticity Staying True to Yourself Balancing Adaptability and Authenticity First Impressions in the Digital Age Crafting an Impressive Online Presence Online Communication Best Practices Reinventing Your Image Overcoming Past Mistakes Building a New Reputation The Art of Public Speaking Engaging Your Audience Managing Stage Fright Overcoming First Impression Bias Recognizing and Addressing Bias Giving Others a Second Chance The Power of Influence and Persuasion The Principles of Influence Persuasive Communication Techniques The Role of Humor in First Impressions Timing and Appropriate Jokes Using Humor to Connect Maintaining a Lasting Impression Consistency and Follow-Up Building Long-Term Relationships First Impression Success Stories Real-Life Examples and Lessons Learned Inspiration for Your Own First Impression Journey Mirroring and Matching Techniques Understanding Mirroring and Its Benefits How to Effectively Use Matching in Conversations Mastering Your Voice and Tone Modulating Your Voice for Impact Choosing the Right Tone for Different Situations First Impressions and Leadership Establishing Credibility and Trust Inspiring Confidence in Others Handling Challenging Situations Dealing with Difficult People Managing Conflict and Disagreements The Art of Storytelling Engaging Your Audience Through Stories Personal Anecdotes and Their Impact on First Impressions Emotional Intelligence and First Impressions Recognizing and Managing Your Emotions Responding to the Emotions of Others The Science of Charisma Understanding Charisma and Its Role in First Impressions Developing Your Personal Charisma The Power of a Genuine Smile How Smiling Affects Your First Impression Mastering a Warm and Authentic Smile First Impressions in Different Contexts Adapting to Various Social and Professional Situations Tailoring Your Approach for Different Audiences Self-Reflection and Growth Evaluating Your First Impression Skills Setting Goals for Improvement and Growth The Importance of Gratitude Showing Appreciation and Gratitude How Gratitude Enhances Your First Impression The Role of Confidence in First Impressions Projecting Confidence Without Arrogance Building Confidence Through Preparation and Practice Building Trust Through Consistency The Importance of Consistency in First Impressions Demonstrating Reliability and Trustworthiness The Art of Compliments Giving Genuine and Meaningful Compliments The Impact of Compliments on First Impressions The Power of Vulnerability Embracing Vulnerability for Authentic Connections Sharing Personal Experiences and Lessons Learned
Nineteenth-century European representations of Africa are notorious for depicting the continent with a blank interior. But there was a time when British writers filled Africa with landed empires and contiguous trade routes linked together by a network of rivers. This geographical narrative proliferated in fictional and nonfictional texts alike, and it was born not from fanciful speculation but from British interpretations of what Africans said and showed about themselves and their worlds. Investigations of the representation of Africa in British texts have typically concluded that the continent operated in the British imagination as a completely invented space with no meaningful connection to actual African worlds, or as an inert realm onto which writers projected their expansionist fantasies. With African Impressions, Rebekah Mitsein revises that narrative, demonstrating that African elites successfully projected expressions of their sovereignty, wealth, right to power, geopolitical clout, and religious exceptionalism into Europe long before Europeans entered sub-Saharan Africa. Mitsein considers the ways that African self-representation continued to drive European impressions of the continent across the early Enlightenment, fueling desires to find the sources of West Africa’s gold and the city states along the Niger, to establish a relationship with the Christian kingdom of Prester John, and to discover the source of the Nile. Through an analysis of a range of genres, including travel narratives, geography books, maps, verse, and fiction, Mitsein shows how African strategies of self-representation and European strategies for representing Africa grew increasingly inextricable, as the ideas that Africans presented about themselves and their worlds migrated from contact zones to texts and back again. The geographical narratives that arose from this cycle, which unfolded over hundreds of years, were made to fit expansionist agendas, but they remained rooted in the African worlds and worldviews that shaped them.