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Inhaltsangabe:Abstract: The implementation of an Enterprise Resource Planning (ERP) system refers to Information Systems, Business Processes, and People. Basically, it is a changing procedure in organizations that strive for company-wide high performance. Business Process Transformation is about changing a company s focus - from products to customers. Information Systems are replaced by a homogenous system environment which integrates all information into a common system. The behaviour and skills of the company-wide personnel are adapted to perform in the new "world". The big challenge of the implementation is to have the properly-trained people for a high-performance organization. Unfortunately, most companies do not recognize that need. They underestimate the impact that the human factor has on an ERP approach; they consider the implementation as a software-installation with influence to the business. But, the implementation is much more complex. This thesis is dedicated to all those persons who intend to implement an Enterprise Resource Planning system, and who want to understand the theory of Business Process Transformation and how it is linked to Enterprise Resource Planning. To emphasize the importance of the human factors within the implementation, chapter 4 elaborates on End-User Training as a significant part of an implementation for a company dedicated to becoming a high-performance organization. This paper also includes a case study of an ERP implementation at Mitel Corporation. The case study presents information about the Company, its ERP implementation, and its approach to End-User Training. Inhaltsverzeichnis:Table of Contents: AcknowledgementIII ContentsIV List of IllustrationsVII List of TablesVIII List of TermsIX Abstract1 1.Introduction2 2.Business Process Transformation (BPT)4 2.1Origins of Today s Organisations4 2.1.1History4 2.1.2Typical Business Process5 2.2Business Process Transformation Terminology7 2.2.1Motives for Business Process Transformation7 2.2.2Reengineering - The Radical Change9 2.2.3Improvement - The Incremental Change11 2.2.4Reengineering versus Improvement12 2.3From the Functional to the Process-oriented Organization15 2.3.1Functional Organization15 2.3.2Process-oriented Organization17 3.Enterprise Resource Planning (ERP)19 3.1Business Process Transformation as a Pre-requisite20 3.2SAP R/3 System - A Tool for BPT21 3.2.1Introduction of SAP21 3.2.2SAP R/3 System [...]
Business Information Systems: Concepts, Methodologies, Tools and Applications offers a complete view of current business information systems within organizations and the advancements that technology has provided to the business community. This four-volume reference uncovers how technological advancements have revolutionized financial transactions, management infrastructure, and knowledge workers.
Discusses the main issues, challenges, opportunities, and trends related to the impact of IT on every part of organizational and inter-organizational environments.
Workplace technology is evolving at an accelerated pace, driving innovation, productivity, and efficiency to exceedingly high levels. Businesses both small and large must keep up with these changes in order to compete effectively with fellow enterprises. The Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions collects the most recent developments in evaluating the technological, organizational, and social dimensions of modern business practices in order to better foster advances in information exchange and collaboration among networks of partners and customers. This crucial reference supports managers and business professionals, as well as members of academia, IT specialists, and network developers in enhancing business practices and obtaining competitive advantage.
This book contains the best papers of the Sixth International Conference on Enterprise Information Systems (ICEIS 2004), held in Porto (Portugal) and organized by INSTICC (Institute for Systems and Technologies of Information, Communication and Control) in collaboration with PORTUCALENSE UNIVERSITY, who hosted the event. Following the route started in 1999, ICEIS has become a major point of contact between research scientists, engineers and practitioners on the area of business applications of information systems. This conference has received an increased interest every year, from especially from the international academic community, and it is now one of the world largest conferences in its area. This year, five simultaneous tracks were held, covering different aspects related to enterprise computing, including: “Databases and Information Systems Integration”, “Artificial Intelligence and Decision Support Systems”, “Information Systems Analysis and Specification”, “Software Agents and Internet Computing” and “Human-Computer Interaction”. The sections of this book reflect the conference tracks.
This book constitutes the refereed proceedings of the 9th International Conference on Product Focused Software Process Improvement, PROFES 2008, held in Monte Porzio Catone, Italy, in June 2008. The 31 revised full papers presented together with 4 reports on workshops and tutorials and 3 keynote addresses were carefully reviewed and selected from 61 submissions. The papers address different development modes, roles in the value chain, stakeholders’ viewpoints, collaborative development, as well as economic and quality aspects. The papers are organized in topical sections on quality and measurement, cost estimation, capability and maturity models, systems and software quality, software process improvement, lessons learned and best practices, and agile software development.
Managing Business with SAP: Planning, Implementation and Evaluation is important to all IT managers as it addresses the reasons why many ERP systems fail, and how IT managers can improve the rate of successful implementation.
ERP to E2RP: A Case Study Approach is a comprehensive and well-organized book that covers the wide aspects of ERP and E2RP. The text highlights the details of operational and supporting processes related to industry verticals, namely, manufacturing, healthcare and construction. It presents general implementation methodologies as well as specific methodologies prescribed by Oracle and SAP for the implementation of their products. The book contains few sample business processes that are mapped with the help of ERP product screens. Part I of the book focusses on ERP including the concepts, evolution, various business processes in different verticals and implementation methodologies. Part II of the book explicates the concept of E2RP. Apart from that, this part describes its need, major functionality of its modules, namely, supply chain management, customer relationship management, business intelligence and employee focus portals (intranet). Moreover, topics related to new emerging technologies (i.e., open source ERP and cloud ERP) and knowledge management are also covered in this part. Following a simple and engaging style, this book is primarily designed for the undergraduate students of computer science and engineering, information technology and also for the postgraduate students of management and computer application. Key Features Incorporates numerous Case Studies that are based on face to face interaction with the organizations. Includes several pedagogical features such as chapterwise summary, exercises and assignments. Provides glossary at the end of the book.