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Experts from across all industrial-organizational (IO) psychology describe how increasingly rapid technological change has affected the field. In each chapter, authors describe how this has altered the meaning of IO research within a particular subdomain and what steps must be taken to avoid IO research from becoming obsolete. This Handbook presents a forward-looking review of IO psychology's understanding of both workplace technology and how technology is used in IO research methods. Using interdisciplinary perspectives to further this understanding and serving as a focal text from which this research will grow, it tackles three main questions facing the field. First, how has technology affected IO psychological theory and practice to date? Second, given the current trends in both research and practice, could IO psychological theories be rendered obsolete? Third, what are the highest priorities for both research and practice to ensure IO psychology remains appropriately engaged with technology moving forward?
Foreword by Scott McNealy The authors have produced an extraordinarily useful book on the numerous facets of the complex teleworking phenomenon. Although their pro-telework position is clear (and persuasively justified), their discussion of each element is thoughtful, balanced, and carefully referenced. Their conceptual paradigm offers a very helpful way to organize and synthesize the vast and growing literature on teleworking, and they have employed it to masterful effect. They have succeeded in producing a work that is equally valuable and relevant to organizations, individual employees, public planners, and academic scholars no small feat. Patricia L. Mokhtarian, University of California, Davis, US At TELUS, teleworking has become an important part of our operating framework. Thousands of our team members telework on a part-time basis and hundreds of our team members telework on a full-time basis. The individual, environmental, social and financial benefits achieved through telework are compelling and real. This book by the Haskayne School of Business offers comprehensive insights that will help TELUS and hopefully many other enterprises to fully realize the great benefits of telework. Josh Blair, TELUS, Canada The first integrative analysis of the virtual workplace s many contributions to sustainable development: a must read for strategists in firms and governments. Ans Kolk, University of Amsterdam Business School, The Netherlands This book is a great reference for senior executives looking to implement telework to enhance their business. As the leading provider of managed IP communications services in North America, MegaPath supports the telework programs of hundreds of companies with IT remote access VPN services. This book addresses the many challenges these companies have faced and the benefits they have derived from telework programs. Greg Davis, MegaPath, US Employees, organizations and society alike should grow the virtual workplace, as the multiple, tangible benefits of telework for each of these three stakeholders largely outweigh the costs. To help stakeholders benefit from the virtual workplace, the authors analyze four key issues: telework adoption, implementation, tracking and impacts. They develop the comprehensive EOS framework to examine both the interaction among employees, organizations and society, and the linkages among telework impacts, tracking, implementation and adoption. Unique features of the book include an integrative framework for increasing telework adoption; practical tips specific to each stakeholder on how best to implement and measure telework; and an analysis of original survey data exploring the virtual workplace adoption decision. Readership for this book includes academic experts on telecommuting, policymakers involved in transportation, human resource or environmental policies, and managers and employees considering telework.
Describes the nature of telecommuting and estimates its near-term future prospects and its implication for transportation and related areas. Gives projection of the growth of telecommunting to the year 2002.
Telecommuting by any name--telework, mobile work, home offices, virtual employees or telematics--is one of the most intriguing and least understood results of advances in portable computing. The authors in Telecommuting and Virtual Offices: Issues and Opportunities present usable research and advice on many of these issues.
The Virtual Workplace explores the forces that are driving the virtual workplace and the consequential issues and problems that will influence it: social issues, legal concerns and performance compensations.
Working in non-conventional settings is on the rise in today’s business world. It is important to understand every angle of such employment in order to choose the arrangement that will work best for each company. Anywhere Working and the New Era of Telecommuting is an essential research publication for the latest information on flexible work arrangements and how these are made possible through recent developments in ICT. Featuring extensive coverage on a range of topics such as virtual offices, digital inclusion, and telehealth, this book is ideally designed for researchers, professionals, and managers seeking current research on the methods, benefits, and disadvantages of non-traditional working environments.
A comprehensive guide to all issues related to intranets and their management.
Book Review: Handbook for Managing Teleworkers (A Five-Step Management Process for Managing Teleworkers)If you are a teleworker, a teleworker manager, a federal agency implementing telework or a major company considering it, this is a must read book . While teleworking has started to gain traction, especially at federal level, there are still many myths surrounding it as well as concerns from senior managers who fear loss of control over staff not working in the office.The Handbook for Managing Teleworks puts to rest the myths and explains that teleworkers tend to be more productive than office-based workers. It also explains why teleworking is not just important for millions of employees; it is the wave of the future.The back-to-back blizzards that hit Washington, DC, in February 2010, illustrate perfectly why teleworking is critical. Following record snowfalls, more than 230,000 government employees were ordered to stay at home as the nation's capital virtually shut down for a week. Each snow day cost the government an estimated $100 million in lost productivity and related costs. And if you factor the total expense of lost productivity in the commercial sector, the figures are even more staggering.This book is an A-Z guide aimed at managers tasked with introducing teleworking or overseeing teleworkers and ensuring that everything runs smoothly. The rules for managing teleworking are the same whether you are a federal or state employee or work for a private company or organization. The book is also very useful to people who are thinking of teleworking or trying to persuade their employers to introduce it.The guide starts with an overview of what teleworking is, why it was introduced and what the current situation is. It then takes you through an easy to understand Five-Step Process to determine whether teleworking is right for your organization and, if so, how best it can be implemented.Step One gives you the tools you need to decide whether your organization needs teleworking. It looks at the jobs suitable for teleworking, the benefits and the technology needed to make it happen.Step Two focuses on putting together a teleworking team. This includes successful strategies for telework programs, creating guidelines for managers and employees, writing telework agreements and selecting the right people. There are also important sections on safety, security and the legal rights of teleworkers.Step Three is all about organization getting together a winning game plan. In addition, there is information about training and setting up a continuity-of-operations plan to maintain essential functions in the event of a major disaster.Step Four covers implementation how you make it all happen. In addition, there is guidance on insurances, taxes and health care options and how they impact teleworkers.Step Five discusses maintenance now that you have set up your teleworking program what do you have to do to ensure it runs smoothly.The authors both teleworkers - have drawn heavily on authoritative materials published by a wide range of federal agencies and organizations to provide case studies and best practices. The wealth of practical information is organized into an easy to follow, high value 5-Step process that provides an invaluable resource to telework managers and teleworkers alike.Our Readers Speak...Quote: This is perfect. Our agency has just made a major commitment to telework - but had not put in place a management plan to support this decision. Your five-step process is excellent. Gives us a management framework and a process that can be easily followed by manager and teleworker alike.Quote: Thanks for your book. We found the templates and Five-Step process to be of highest value. Sandra really understands the opportunities and pitfalls.Quote: We have teleworkers scattered all through our organization. None of the managers believed it was working. It wasn''t until we implemented your plan that we began to see the problems and areas where teleworking was working.Quote: Your use of highlighted text made reading the book easy and fun.
The traditional workforce—using the model of the 9-to-5 employee—is a thing of the past. Companies, and their employees, are utilizing flex-time and work-from-home arrangements. Modern telework solutions counter problems of escalating real estate costs, traffic and commuting and employee turnover, and promote carbon footprint reduction and higher employee productivity and satisfaction. Telework has taken center stage as a means to generating productive business. Making Telework Work is a call to action, helping organizations gain competitive advantage in a technology-rich world. Leaders of teleworkers must grasp the big picture while still accounting for the details. To do so means developing capabilities that mark extraordinary leadership, not just run of the mill management.
This book contains selected papers presented at the 4th International Seminar of Contemporary Research on Business and Management (ISCRBM 2020), which was organized by the Alliance of Indonesian Master of Management Program (APMMI) and held in Surubaya, Indonesia, 25-27 November 2020. It was hosted by the Master of Management Program Indonesia University and co-hosts Airlangga University, Sriwijaya University, Trunojoyo University of Madura, and Telkom University, and supported by Telkom Indonesia and Triputra. The seminar aimed to provide a forum for leading scholars, academics, researchers, and practitioners in business and management area to reflect on current issues, challenges and opportunities, and to share the latest innovative research and best practice. This seminar brought together participants to exchange ideas on the future development of management disciplines: human resources, marketing, operations, finance, strategic management and entrepreneurship.