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"This human dimensions assessment quantified the impact of changes in the work environment of soldiers and leaders who participated in the brigade level task force (TF XXI) Advanced Warfighter Experiment (AWE). The TF XXI AWE investigated the potential for digitizing land combat forces through the fielding of new technology equipment and accompanying changes in organizational design, tactics, techniques and procedures. Surveys and structured interviews were used to assess soldier and leader perceptions of TF XXI, the work environment, and organizational outcomes. The major finding is that as soldiers and leaders became more familiar with the new technology and its use, they were less threatened by it, and appreciated more the positive impact it would have on them, their units, and the Army as a whole. The findings also underscore potential problems with a number of different but clearly interrelated human dimensions. One example is the new career opportunities created by this technology within but also outside the Army, and the possible impact of these opportunities on Army wide personnel retention and recruitment programs. This study contributes to the requirement to define, quantify, and record empirical information to more fully understand and respond to the human dimensions of the Force XXI program." -- Stinet.
The relative success of implementing technological changes in organizations is frequently related to the effectiveness of the technology implementation process itself. Consequently, when engaged in technological changes, organizations should monitor how the technology implementation process impacts employees. By monitoring this process, key decision makers are better able to determine the extent to which observed outcomes are due to new technology, per se, or are the by-product of changes in the work environment brought on by the technology implementation process. Human dimensions assessments are designed to monitor and record the human dimensions of changes that occur in the work environment. These assessments have been an important part of major Army initiatives since World War II. This human dimensions assessment quantified the impact of changes in the work environment of an experimental brigade-level task force (TF XXI) caused by an Advanced Warfighter Experiment (AWE). The TF XXI AWE was designed to investigate the potential for digitizing land combat forces. The digitization initiatives were highlighted by the fielding of new technology equipment, but included also changes in tactics, techniques and procedures, as well as some changes in organizational design. These digitization initiatives and the changes they caused in the work environment were examined for their impact on organizational effectiveness and on how participants perceived the AWE and their role in it. Based on a review of the literature, changes associated with the TF XXI AWE were expected to impact workload and the perceived meaningfulness of the work. Our data showed a large increase in the number of work hours reported by soldiers and leaders over the course of the AWE. The increase in work hours was most noticeable for Officers and was associated with an increase in work-family conflict for Officers.
This human dimensions assessment quantified the impact of changes in the work environment of soldiers and leaders who participated in the brigade level task force (TF XXI) Advanced Warfighter Experiment (AWE). The TF XXI AWE investigated the potential for digitizing land combat forces through the fielding of new technology equipment and accompanying changes in organizational design, tactics, techniques and procedures. Surveys and structured interviews were used to assess soldier and leader perceptions of TF XXI, the work environment, and organizational outcomes. The major finding is that as soldiers and leaders became more familiar with the new technology and its use, they were less threatened by it, and appreciated more the positive impact it would have on them, their units, and the Army as a whole. The findings also underscore potential problems with a number of different but clearly interrelated human dimensions. One example is the new career opportunities created by this technology within but also outside the Army, and the possible impact of these opportunities on Army wide personnel retention and recruitment programs. This study contributes to the requirement to define, quantify, and record empirical information to more fully understand and respond to the human dimensions of the Force XXI program.