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From this experienced author team whose previous book, Strategic Human Resource Leader, first introduced the concept of HR transformation, comes this detailed exploration of today's workforce and workplace trends that drive the need for HR to radically rethink, reinvent, and reposition its role within the organization. With data culled from the authors' first-ever 20+year longitudianl study of how general managers view HR's focus and performance, Human Resource Transformation explores the new role of HR leadership, especially when facing the challenges of outsourcing, and presents an action plan for aligning and implementing a new agenda for connecting the HR function to the success of the organization.
Deliver greater value to your organisation through HR transformation. Transforming HR, Second edition offers robust, practical advice on changing the way human resource management is undertaken, walking you through the transformational process from initial planning to the evaluation of outcomes. Since the first edition of the book many organisations have restructured their HR functions and invested in better HR information systems but with new issues emerging all the time, the journey towards transformation must continue. To support this journey the authors draw on their own experience and insights in this new edition, which features: *Practical tools and approaches to guide planning, implementation and evaluation of transformation strategies aimed at increasing the value of HR’s contribution in organisations *New chapters on HR’s value proposition, Web 2.0 and benefits realisation to demonstrate their critical role in transformation *Cutting edge research on topics such as the use of social media technology by HR, with views and experience from senior practitioners across a broad range of organisations *Fresh thinking on the people agenda to be addressed by progressive HR functions Intended as an inspiring, hands-on guide to planning, implementing and evaluating transformation strategies, Transforming HR, second edition is an essential companion as you work to increase the value of HR in your organisation.
We are living in an uncertain world that is rapidly changing with an overload of information and a continual rise of technologies. Automation, the gig economy, digital platforms and other innovations are changing the fundamental nature of work and are having a significant impact on the workforce, workplace and the HR function. Digital HR Strategy is crucial reading for all HR practitioners and leaders wanting to ensure that their organization adapts to this changing and increasingly competitive environment by creating a strategic approach for sustainable transformation which goes beyond conventional digital HR propositions. Featuring case studies from organizations including Airbnb and PepsiCo, it covers areas such as the importance of cultural change and creating a human-centric employee experience, leveraging value propositions, and harnessing data insights and analytics to improve performance. Digital HR Strategy also explores frameworks, strategies and opportunities for wellbeing initiatives, upskilling and reskilling workforces to respond to and establishing a culture of collaboration and innovation. Featuring tips, tools, and key questions to consider, it is an indispensable resource for all HR practitioners and leaders looking to build, develop and execute a digital HR strategy in order to achieve and sustain competitive advantage in this fast-changing digital age.
HR Professional's guide to creating a strategically sustainable organization Employees are central to creating sustainable organizations, yet they are left on the sidelines in most sustainability initiatives along with the HR professionals who should be helping to engage and energize them. This book shows business leaders and HR professionals how to: motivate employees to create economic, environmental and social value; facilitate necessary culture, strategic and organizational change; embed sustainability into the employee lifecycle; and strengthen existing capabilities and develop new ones necessary to support the transformation to sustainability. Talent, Transformation, and the Triple Bottom Line also demonstrates how leading companies are using sustainability to strengthen core HR functions: to win the war for talent, to motivate and empower employees, to increase productivity, and to enliven traditional HR-related efforts such as diversity, health and wellness, community involvement and volunteerism. In combination, these powerful benefits can help drive business growth, performance, and results. The book offers strategies, policies, tools and specific action steps that business leaders and HR professionals can use to get into the sustainability game or enhance their efforts dramatically Andrew Savitz is an expert in sustainability and has worked extensively with many organizations on sustainability strategy and implementation; he and Karl Weber wrote The Triple Bottom Line, one of the most successful books in the field Published in partnership with SHRM and with the cooperation of the World Business Council for Sustainable Development Forward by Edward Lawler III This book fills a gaping hole in both the HR and sustainability literature by educating HR professionals about sustainability, sustainability professionals about HR, and business leaders about how to marry the two to accelerate progress on both fronts.
Your employees have changed. Have you? HR is at a crossroads. In our search for scarce talent, we create employee experiences to provide a holistic approach. The global ecosphere creates a new connected and integrated business environment. Our drive for digital transformation pushes automation and new technologies. This unprecedented change goes beyond the need for just a strategic partnership. It calls upon HR to change its delivery model and lead the business through cultural transformation to achieve success in under the "new normal."It's been over 25 years since HR's last shift to strategic business partnership (HR 2.0). It's time to make the next shift to meet today's demands. HR 3.0 puts the HR professional at the center of it all and drives the core of people, practices, and leadership for today's business demands. Find out what it takes to implement a new HR model to achieve success for you, your team, and your business today and into the future. Through the course of the new book, Dr. Wade Larson walks you through HR 3.0 - what it is, how we got here, and what it means to you and your business. He also introduces a new model and the 6 areas that HR professionals must master to effectively drive HR success into the future over the next decade and beyond. To help HR succeed under this new model, HR professionals must transform 6 areas:1.HR Service Delivery Model - HR must be seen as a function, not a department. Managers do HR - the HR team facilitates it. HR must do better at helping managers enhance their ability to execute HR functions at the front lines to gain new efficiencies and increase effectiveness.2.Digital Transformation - It's time to ditch the spreadsheets and adopt AI. If HR is not taking full advantage of tools to offload processes, admin, and paperwork, it's wasting time for themselves, managers and employees. Time to shift now.3.People Transformation - HR must take ownership of improving the performance of all employees. HR 1.0 was about building better evaluation forms. HR 2.0 was about helping managers improve their ability to manage performance. HR 3.0 is about improving the overall performance of all employees.4.Change Leadership - As Peter Drucker said, "One cannot manage change. One can only be ahead of it." We can drive the change or be changed - it's time for HR to be the leader. That means we need to be out there in front to know what is going on so we can influence the direction of where we should head.5.Management and Strategy Development - The development of leaders has largely been the responsibility of HR all along. It's time to shift the curriculum to greater proactivity and influence to shift the trajectory of the organization. Transformation begins with mind shift - HR has the ability to affect this mind shift in how it develops the leaders who affect the direction, performance, and attitudes of employees.6.Cultural Transformation - Culture will happen no matter what. You can either guide it or let it just happen. When a strong CEO is present, they will influence and drive that culture and we can help transform the organization to align with that desired culture. In the absence of a strong CEO, the culture will be left to evolve itself. HR has the opportunity to lead the cultural influence to achieve the organization's mission.At the heart of all of this is the HR Professional. To make this happen, special emphasis must be placed on the HR Pro to transform their mindset, behavior, and results to succeed. Setting a clear vision, aligning resources, continuously improving, and shifting personal perspectives are the first steps. Taking action and executing on the vision are next to rally support, build a team, and drive the effort throughout the organization. Creating wins, staying flexible, maintaining resiliency, and moving forward despite the challenges that emerge will be key.
HR Transformation Technology is a complete, business-orientated guide to the planning, design and delivery of HR information systems. It spells out the full scope of the applications required to support HR shared services, centres of excellence and business partner roles and goes on to set out the step-by-step process for managing the delivery of a major HR information system project, and ensure it remains on schedule and on budget. HR Transformation Technology provides: ¢ An understanding of the role of IT in HR and the way in which it supports key elements such as the HR shared service centre and HR Business Partners; ¢ A clear picture of the features and benefits of the main types of HR IT application and an overview of what can commonly go wrong; ¢ The knowledge to build and communicate a definitive business case for the project; ¢ Details of the processes to be followed when defining what you need and selecting the partners who can deliver it. The book also provides up to date, practical examples of what other major organizations have achieved along with an invaluable top ten list of dos and don'ts for the HR systems project manager. This book is indispensable for anyone with responsibility for delivering HR systems.
In these times of change and disruption, HR must adapt, fast. But how can HR professionals critically assess their current processes and activities to identify what areas they need to think differently about in order to drive business results? This book provides the answers to enable all aspects of the people function to perform to their full potential. Redefining HR is a refreshing take on the evolution of the field of Human Resources and People Operations. It's an in-depth guide to the fundamental components of modern HR, and provides a tangible framework of progressive ideas and practices for HR practitioners, people leaders, and business executives. This is not a theoretical examination of HR. This is a book for practitioners, with insights from people professionals at the leading edge of HR's transformation from companies including Hubspot, Reddit, Stripe, Mastercard, Eventbrite, VaynerMedia, Asana. Written by a leading innovator in the HR industry, this book illuminates new perspectives and approaches for rethinking recruitment, talent management, performance and reward to save time, reduce costs and achieve greater business success. It covers key HR practices including diversity and inclusion, people analytics, learning and development (L&D) and employee experience and is supported by global case studies from organizations including Siemens, Upwork, CVS, Schneider Electric, Delivery Hero, and more. Redefining HR is an essential resource for all HR professionals business leaders wanting to create an exceptional people management function.
The chief aim of this book is to explain some of the basic concepts of Six Sigma and to show how applying Six Sigma tools and methodologies can be used to manage the practical challenges of improving HR operations to meet customer expectations at a lower cost and with greater efficiency.
In the business world, especially in manufacturing or quality management, the term Six Sigma usually refers to a set of tools and methodologies developed by Motorola to improve processes by eliminating defects. So why should the HR professional care what Six Sigma is or how it can be applied in the HR function? According to the specialists at Orion Partners, there are ten key reasons: * to create excellence in process delivery; * to reduce defects; * to increase efficiency; * to create a quality focused mindset; * to benefit from best practice; * to bring clarity to the processes of HR; * to use a structured scientific approach; * to speak the same language and improve communication; * to gain control over your processes; * and to strengthen your business case. Mircea Albeanu and Ian Hunter explain some of the basic concepts to show how applying Six Sigma tools and methodologies can be used to manage the practical challenges of improving HR operations to meet your organization's expectations at a lower cost and with greater efficiency. To help illustrate some of the key messages examples are drawn from Orion Partners' work using Six Sigma tools with international organizations over the last seven years. This concise guide is ideal for project and programme managers involved in business transformation, and for HR managers as well as Six Sigma specialists seeking to understand its applications within human resources. About The Gower HR Transformation Series: The Human Resources function faces a continuing challenge to its role and purpose, in many organizations it has suffered from serious under-representation at strategic, board level. Yet, faced with the challenges of globalism, the need to innovate, manage knowledge, attract and retain the very best employees, organizations need an HR function that can lead from the front. The process of transforming the function is complex and rarely linear. It includes the practical challenges of improving HR operations to meet customer expectations at lower cost and with greater efficiency. The Gower HR Transformation Series will help; it uses a blend of conceptual frameworks, practical advice and global case study examples to cover each of the main elements of the HR transformation process. The books in the series follow a standard format to make them easy to read and reference. Together, the titles create a definitive guide from one of the leading specialist HR transformation consultancies; an organization that has been involved in HR transformation for clients as diverse as Bombardier Transportation, Marks & Spencer, Barnardo's, Oxfam, Schroders, UnitedHealth Group, Nestlé, BP, HM Prison Service, Transport for London and Vodafone.
Named as BusinessWeek's #1 Management Educator, expert Dave Ulrich and his team of authors bring human resources a whole new way of thinking and practicing—moving the focus from internal issues to actively helping to set business strategies. Businesses of the future need "all hands on deck" when implementing new ways to stimulate grown and cost efficiency, and this includes human resources. In HR Transformation, the team presents a four-phase model of transformation that shows you step-by-step how to make meaningful progress in contributing to the performance of your company by redesigning HR to work as a strategic partnership. From the “#1 Management Educator & Guru”-BusinessWeek “The authors have presented us with an accessible, readable, and practical illustration of a clear path for successful strategy execution in a complex environment.” -Majed Al Romaithi, Executive Director, Abu Dhabi Investment Authority “HR can only transform organizations if it transforms HR. This book shows us how. HR Transformation would have been important in the past-it is critical now! We are entering a new world. HR Transformation can help our organizations thrive in the midst of uncertainty.” -Marshall Goldsmith, author of the Wall Street Journal bestsellers What Got You Here Won't Get You There and Succession: Are You Ready? “Ulrich and his colleagues talk tough and provide a detailed blueprint for how those of us in the field can use our own tools to do a “720-degree” evaluation of ourselves. We cannot contribute to the success of our organizations until we upgrade ourselves.” -Linda A. Hill, Wallace Brett Donham Professor of Business Administration, Harvard Business School “Based on groundbreaking research with hundreds of companies and thousands of executives, HR Transformation provides compelling theory and practical tools to create alignment between strategy, systems, and people. This important book should be read carefully by leadership teams everywhere.” -Mark Huselid, Professor of HR Strategy, Rutgers University, Co-author of The HR Scorecard, The Workforce Scorecard, and The Differentiated Workforce Turn to the front matter for more than thirty rousing endorsements of HR Transformation. INCLUDES CASE STUDIES FROM Intel, Pfizer, Takeda, Flextronics