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Hotel keeping is an arduous profession. It needs technical, managerial, marketing and economic expertise; what’s more, it demands total commitment. This book provides the complete purchasing toolkit. It removes all the complications and mystique and guides readers around the pitfalls of ownership, saving much heartache and expense.
The book is about creating opportunity by setting a strategy that challenges current hotel operations by systematically going through departments and outlets, using real examples, data from a variety of industries, and input from remarkable colleagues and partners from in and outside the hospitality industry.
Jenna’s life is perfect . . . perfect chaos! One lousy Monday, Jenna loses her gorgeous job, her even more gorgeous boyfriend, and her home. In an attempt to put aside her personal woes, Jenna goes to catalogue books for an elderly cousin, Kitty Everest, at her country mansion. Horrified to discover that Kitty may be forced to sell Holtby House, Jenna throws herself into a scheme to save it. But when an attempt is made on her life, Jenna finds herself in a race to save Holtby, Kitty – and herself.