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This book offers "practical advice on how to start or buy a retail business, enjoy running it and make money - by people who have done it and helped others do it. Just one example : how a smallstore turned a sale into a community event - cleared old stock, sold more, made a profit, raised cash for charity, had fun and had customers making sure they were on the invitaiton list for next year. - back cover.
Australian Management Essentials is the most comprehensive book about management available. This invaluable reference covers all topics essential to senior managers, front-line managers and supervisors. Hundreds of step-by-step solutions are presented in a uniquely accessible structure, along with proven leadership tactics and expert management tips. Discover everything that the Australian manager needs to know in order to manage and lead effectively in the workplace.
This title gives practical guidelines on how to develop business ideas and establish an enterprise. The authors draw on their personal experience as entrepreneurs, business advisors and subject specialists. -- publisher's website.
In Customer Once, Client Forever, Buckingham presents a process to identify, create and maintain the relationship with the client using his 12 Lifetime Tools.
Growing an Entrepreneurial Business: Concepts and Cases is a textbook designed for courses that focus on managing small to medium sized enterprises. It focuses on the major management challenges that successful start-ups encounter when leaders decide to grow and scale their businesses. The book is divided into two parts—text and cases—to provide professors with maximum flexibility in organizing their courses. The thirty-five cases can be used in conjunction with the text, or independently. Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth. Discussion questions are provided for each case. The text portion of the book discusses key issues derived from the author's research and consulting, and is meant to complement the case method of teaching, raising issues for conversation. In addition to the real-world knowledge that students will derive from the cases, readers will take away research-based templates and models that they can use in developing or consulting with small businesses.
"This is a terrific book" - Kara Swisher An acclaimed tech reporter reveals the inner workings of Amazon, Facebook, Google, Apple, and Microsoft, showing how to compete with the tech titans using their own playbook. At Amazon, "Day One" is code for inventing like a startup, with little regard for legacy. Day Two is, in Jeff Bezos's own words, "stasis, followed by irrelevance, followed by excruciating, painful decline, followed by death." Most companies today are set up for Day Two. They build advantages and defend them fiercely, rather than invent the future. But Amazon and fellow tech titans Facebook, Google, and Microsoft are operating in Day One: they prioritize reinvention over tradition and collaboration over ownership. Through 130 interviews with insiders, from Mark Zuckerberg to hourly workers, Always Day One reveals the tech giants' blueprint for sustainable success in a business world where no advantage is safe. Companies today can spin up new products at record speed -- thanks to artificial intelligence and cloud computing -- and those who stand still will be picked apart. The tech giants remain dominant because they've built cultures that spark continual reinvention. It might sound radical, but those who don't act like it's always day one do so at their own peril. Kantrowitz uncovers the engine propelling the tech giants' continued dominance at a stage when most big companies begin to decline. And he shows the way forward for everyone who wants to compete with--and beat--the titans.
DR. GARY S. GOODMAN is the best-selling author of more than twentyfive books and thousands of articles. He is also creator of the applauded training program, “Best Practices in Negotiation,” offered at U.C. Berkeley and UCLA Extension, as well as at organizations worldwide. As an attorney, Fortune 1000 management consultant, and celebrated speaker and lecturer, Dr. Goodman has personally negotiated more than a thousand contracts for his companies and for his clients. Drawing from the best-published sources and his own ample experiences, Dr. Goodman shares tips and techniques for negotiating everyday transactions as well as mega-deals. You will discover: The six-step Anatomy of a Negotiation Transaction, a guide from the inception to the execution of an agreement How to avoid common pitfalls and dirty tricks when negotiating How not to give away the store The 3 “T”s in any negotiation: Text, Tone, and Timing When you should grab their first offer The secret to detecting 3 types of liars How to read your counterpart’s pain threshold The best way to counter dirty tricks No Job Offer? Negotiate Reconsideration! How to negotiate Less Job Stress! Five traps to avoid in preparing for a negotiation Unique and counter-intuitive advice to finding better bargains on cars and housing There is a lot of room for creativity in negotiating, but few folks pay attention to the possibilities. You need LOTS of tools, techniques, strategies, ploys, feints, and bluffs in order to come out on top. That’s why expert negotiator Dr. Gary Goodman has provided you with no fewer than 77 Best Practices!