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Exam Board: SQA Level: Higher Subject: Business First Teaching: September 2014 First Exam: June 2015 The comprehensive textbook for the new CfE Higher in Business Management. Peter Hagan and Alistair Wylie's Higher and Intermediate 2 Business Management 2nd Edition has been the benchmark textbook resource for for nearly ten years. This new book provides full and authoritative coverage of the newest Higher syllabus offered by SQA. with whom we are working towards endorsement of this title. - fullest coverage of the new CfE Higher - includes Coursework material and advice - highly experienced author, teacher and examiner
Exam Board: SQA Level: Higher Subject: Business First Teaching: September 2014 First Exam: Summer 2015 Get your best grade with this guide to Higher Business Management for CfE. This book contains all the advice and support you need to revise successfully for your Higher exam (for CfE). It combines an overview of the course syllabus with advice from a top expert on how to improve exam performance, so you have the best chance of success. - Refresh your knowledge with complete course notes - Prepare for the exam with top tips and hints on revision techniques - Get your best grade with advice on how to gain those vital extra marks
This BrightRED study guide is the ultimate companion to higher BUSINESS MANAGEMENT studies. Written by experienced teachers, this book is full-color and packed with clear and accessible information., excellent examples, activities and advice. Inside, can be found: ALL ESSENTIAL INFORMATION arranged in easily digestible double-page topic spreads. DETAILED FULL-COLOR diagrams, illustrations and data boxes to make sure all that study sticks DON'T FORGET POINTERS offering advice on the key facts to remember, and on how to avoid common mistakes. THINGS TO DO AND THINK ABOUT sections encouraging the regular review of key points covered. DIGITAL ZONE ACTIVITIES AND TESTS to supercharge your learning efforts online AN INDEX of key terms to help when reviewing.
Exam Board: SQA Level: National 5 Subject: Business First Teaching: September 2013 First Exam: June 2014 This straightforward guide to all five core areas of the syllabus is endorsed by SQA. - Written by an experienced author and examiner - Offers an innovative approach and layout in-line with CfE approaches to learning - Provides a wide range of classroom and homework activities
Real case studies on bribery and corruption written by expert fraud examiners Bribery and Corruption Casebook: The View from Under the Table is a one-of-a-kind collection of actual cases written by the fraud examiners who investigated them. These stories were hand-selected from hundreds of submissions and together form a comprehensive, enlightening and entertaining picture of the many types of bribery and corruption cases in varied industries throughout the world. Each case outlines how the bribe or corruption was engineered, how it was investigated, and how perpetrators were brought to justice Written for fraud investigators, auditors, compliance officers, and corporate lawyers Reflects the recent crackdown on bribery and prosecution of cases under the Foreign Corrupt Practices Act (FCPA) Also by Dr. Joseph T. Wells: Fraud Casebook, Principles of Fraud Examination, and Computer Fraud Casebook This book reveals the dangers of bribery and corruption and the measures that can be taken to prevent it from happening in the first place.
The Higher Business Management Course Notes helps teachers and students map their route through the CfE programme, providing comprehensive and authoritative guidance for the course. Course Notes give a practical, supportive approach to help deliver the new curriculum and offer a blend of sound teaching and learning with assessment guidance.
Praise for Business Process Mapping IMPROVING Customer Satisfaction SECOND EDITION "A must-read for anyone performing business process mapping! This treasure shares step-by-step approaches and critical success factors, based on years of practical, customer-focused experience. A real winner!" Timothy R. Holmes, CPA, former General Auditor, American Red Cross "Paulette and Mike make extensive use of anecdotes and real-life examples to bring alive the topic of business process mapping. From the outset, this book will engage you and draw you into the world of business process mapping. Who would have thought that reading about business process mapping could make you smile? Well, Mike and Paulette can make it happen! Within each chapter, the authors provide detailed examples and exhibits used to document a process. Each chapter also includes a 'Recap' and 'Key Analysis Points' which enable the reader to distill the highlights of the chapter." Barbara J. Muller, CPA, CFE, Senior Lecturer, School of Accountancy, W. P. Carey School of Business, Arizona State University "Keller and Jacka cut through the drudgery of process mapping with a path-breaking approach that enables the reader to better understand processes, how they work and how they work together toward successful achievement of business objectives. With great style and flair, this book will provide you with a different way of thinking and new tools to assist you in process analysis and improvement. This book is a must-read for auditors, risk managers, quality improvement management, and business process engineers." Dean Bahrman, VP and Internal Audit Director (Retired), Global Financial Services Companies "Mike Jacka and Paulette Keller show their expertise with the application of business process mapping in increasing customer service and satisfaction in this updated and expanded edition of this popular book. With clear, practical examples and applications, this book shows the writing talents of both authors, and it will be used over and over by those from all lines of industries and professions. Kudos for a job well done!" Joan Pastor, PhD, Founding Partner, Licensed Industrial-Organizational Psychologist, JPA International, Inc., Beverly Hills, California
Liespotting shows how to use the latest techniques to spot deception in work and life situations. GET TO THE TRUTH People--friends, family members, work colleagues, salespeople--lie to us all the time. Daily, hourly, constantly. None of us is immune, and all of us are victims. According to studies by several different researchers, most of us encounter nearly 200 lies a day. Now there's something we can do about it. Pamela Meyer's Liespotting links three disciplines--facial recognition training, interrogation training, and a comprehensive survey of research in the field--into a specialized body of information developed specifically to help business leaders detect deception and get the information they need to successfully conduct their most important interactions and transactions. Some of the nation's leading business executives have learned to use these methods to root out lies in high stakes situations. Liespotting for the first time brings years of knowledge--previously found only in the intelligence community, police training academies, and universities--into the corporate boardroom, the manager's meeting, the job interview, the legal proceeding, and the deal negotiation. WHAT'S IN THE BOOK? Learn communication secrets previously known only to a handful of scientists, interrogators and intelligence specialists. Liespotting reveals what's hiding in plain sight in every business meeting, job interview and negotiation: - The single most dangerous facial expression to watch out for in business & personal relationships - 10 questions that get people to tell you anything - A simple 5-step method for spotting and stopping the lies told in nearly every high-stakes business negotiation and interview - Dozens of postures and facial expressions that should instantly put you on Red Alert for deception - The telltale phrases and verbal responses that separate truthful stories from deceitful ones - How to create a circle of advisers who will guarantee your success
Exam board: SQA Level: Higher Subject: Business Management First teaching: August 2018 First exam: Summer 2019 Practice makes permanent. Feel confident and prepared for the SQA Higher Business Management exam with this two-in-one book, containing practice questions for every question type and topic, plus two full practice papers - all written by experienced examiners. A simple grid enables you to pick particular question styles or course areas that you want to focus on, with answers provided at the back of the book Repeated and extended practice will give you a secure knowledge of the key areas of the course (understanding business; management of marketing; management of operations; management of people; management of finance) Both practice papers mirror the language and layout of the real SQA papers; complete them in timed, exam-style conditions to increase your confidence before the exams Answers to the practice papers have commentaries for each question, with tips on writing successful answers and avoiding common mistakes Fully up to date with SQA's requirements The questions, mark schemes and guidance in this practice book match the requirements of the revised SQA Higher Business Management specification for examination from 2019 onwards.