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This book provides a state-of-the-art overview on critical care administration. The text reviews important aspects and considerations involved in developing an efficient, cost-effective critical care program, while maintaining a safe and high-quality work environment. Major topics covered include different models of critical care services, planning and budgeting, administration support, staffing models, tele/smart ICU, protocols and guidelines, and disaster preparedness and management. Written by experts in the field, Critical Care Administration: A Comprehensive Clinical Guide is a practical, handy resource for critical care professionals involved in the administration and management of ICUs.
The book shows readers exactly how to use Lean tools to design healthcare work that is smooth, efficient, error free and focused on patients and patient outcomes. It includes in-depth discussions of every important Lean tool, including value stream maps, takt time, spaghetti diagrams, workcell design, 5S, SMED, A3, Kanban, Kaizen and many more, all presented in the context of healthcare. For example, the book explains the importance of quick operating room or exam room changeovers and shows the reader specific methods for drastically reducing changeover time. Readers will learn to create healthcare value streams where workflows are based on the pull of customer/patient demand. The book also presents a variety of ways to continue improving after initial Lean successes. Methods for finding the root causes of problems and implementing effective solutions are described and demonstrated. The approach taught here is based on the Toyota Production System, which has been adopted worldwide by healthcare organizations for use in clinical, non-clinical and administrative areas.
The Quality Handbook for Health Care Organizations This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners. It offers the tools needed to help managers make decisions, prioritize resources (financial and human), and analyze and improve the care they deliver. The Handbook offers a hands-on approach to specific topics such as the implementation of managerial goals, instructions for developing accurate measurements for evaluating care, the utilization of data as a basis for process improvement, exploration of quality management tools and techniques, guidelines for the complex integration of collaborative services in health care, and methods for effective communication and improving accountability. In addition, the book is filled with illustrative examples of methods for ensuring appropriate oversight of clinical and quality activities, offers solutions for addressing and preventing adverse events, and explores the important people-to-people interactions that ultimately define excellence in medical care. Praise for The Quality Handbook for Health Care Organizations "The Quality Handbook for Health Care Organizations offers students of health care policy and management a unique opportunity to learn firsthand from one of the nation’s leading experts in health care quality. Dr. Dlugacz’s passion for promoting the highest ideals of quality in health care should inspire future generations of health care professionals." –Alan M. Leiken, chair, Department of Health Care Policy and Management, School of Health Care Policy and Management, School of Health Technology and Management, Health Sciences Center, State University of New York at Stony Brook "This outstanding book combines both the quantitative aspects of data collection and analysis with the critical human behaviors that make up a health care institution’s culture. Only when these two factors combine do true ‘quality’ decisions and patient care result." –Stuart R. Levine, author, The Six Fundamentals of Success "The Quality Handbook reflects the authors’ combination of technical know-how, years of experience, and the enthusiasm for the complex challenge of their work." –Margaret E. O’Kane, president, National Committee of Quality Assurance
"Case Management in Health Care" is a comprehensive reference designed to educate nurses and other health care professionals on the processes involved in case management. This reference discusses interventions and collaboration efforts that are necessary to move the patient through the continuum of care. It explores the changes in case management and it explains the financial, legal, and service aspects of this field. It is appropriate for nursing students (undergraduate and graduate) as well as for practicing case managers. • Focuses on the most current topics that are based on the changes and trends in case management and health care. • Addresses health care policies, laws and regulations as they apply to a case manager's day-to-day responsibilities. • Presents the basics on health insurance and the alternate funding programs equipping case managers to become active advocates for their patients. • Explores the pitfalls and barriers frequently encountered when locating appropriate patient resources, and explains how to overcome them. • Discusses various levels of care and treatment settings outside the acute care setting (ex. skilled nursing facility and home health care). • Explains the increasing number of case management models that are being used in various clinical settings. • Compares the roles and responsibilities of a utilization manager and a case manager, emphasizing the need for their collective efforts in providing quality patient care. • Case Management and Technology, focuses on systems support, technology tools and resources, meaningful reporting, using the Internet, and video conferencing in relation to effectively serving patients. • Quality Management for Case Managers, covers guidelines for quality management, organization standards and practices, accountability, increasing customer satisfaction, and measuring utilization and costs. • Audits, identifies auditing entities and discusses development of successful competency programs to meet regulatory standards specific to case management. • The Importance of Credentialing, discusses the significance of credentialing as the start of the quality process of an organization. • Discusses new modalities for case management such as demand management, care management, drug state management, and disability management. • Addresses the complexity of the moral and ethical issues facing today's case managers. • Includes content on worker's compensation, on-site vs. telephonic case management, and tools to improve the case management practice. • Tips and training tools for care givers are updated to include agencies, literature, and various web sites dedicated to care giving. • Expanded content on legal and legislative issues such as the Balanced Budget Act (BBA), Emergency Medical Treatment and Active Labor Act (EMTALA), and Health Insurance Portability and Accountability Act (HIPPA). • Provides current coverage of funding and insurance programs such as Medicare, Medicaid, Children's health coverage, Veteran's benefits, and TRICARE. • Content in Complex Care and Post Acute Care units have been expanded to include the latest advances in emergency care, hospice, and managing geriatric, transplant, mentally ill patients. • Each chapter begins with Objectives that list key points and focus the reader on essential content to better prepare them for learning. • Suggested Websites and Resources listed at the end of chapter provide reader with opportunity for further study and research. • End of Chapter Exercises (1-5 questions) promote active learning and application of pertinent content.
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Embark on a transformative journey with "Health Care Administrator - The Comprehensive Guide," your essential resource for navigating the complex landscape of healthcare management. This book delves deep into the core competencies required for effective leadership, strategic planning, and operational efficiency, offering actionable insights and innovative solutions tailored for today's dynamic healthcare environments. Whether you're an aspiring administrator or a seasoned professional, this guide equips you with the knowledge and tools to excel in your role and drive meaningful change within your organization. Crafted with a focus on practicality and real-world application, this comprehensive guide eschews images and illustrations to ensure a clear, concise, and uninterrupted reading experience. Each chapter is enriched with unique perspectives, personal anecdotes, and hypothetical scenarios that bring theoretical concepts to life, making complex ideas accessible and engaging. By emphasizing original content and in-depth exploration, this book stands out as a must-buy for anyone committed to advancing their career and enhancing the quality of healthcare administration.
This essential guide provides a lifeline to authoritative, reliable information on medical management, giving you all the skills you need whether managing a junior colleague as a lead doctor, or running multidisciplinary consortia in the NHS or private sectors.Learn key skills from leadership, managing change, quality control, and project managemen
How to run a successful SNF Learn the nuts and bolts of how to be an effective SNF administrator. This book serves as your blueprint to managing staff, developing a budget, and navigating the ever-changing regulatory environment. Complete with an emphasis on high-focus survey targets such as Medicare reimbursement, quality care, and documentation, this book also contains more than 850 downloadable test questions to ensure SNF administrators are well prepared to improve operational efficiency. The Comprehensive Guide to Nursing Home Administration will help you: * Create a culture of communication and efficiency by clearly defining the roles and responsibilities of every staff member in the nursing home * Reduce nursing home staff turnover by hiring the most qualified employees and supporting them with effective training * Achieve regulatory compliance by being survey-ready at all times through implementation of appropriate policies and procedures * Gain a thorough understanding of the MDS 3.0, RUG-IV, and SNF reimbursement to maintain your facility's financial viability * Develop financial savvy and confidence to effectively manage budget responsibilities * Comply with CMS regulations and Medicare reimbursement guidelines through easy-to-understand descriptions and analysis
Information is a key resource to primary health care and is increasingly required in individual practices. This book will demystify the subject, which is often presented in complex terms. It sets out in a simple and interesting way what information those working in primary care will need, the systems required to deliver them and how to set them up. Information and IT for Primary Care uses exercises, stories, key points, case studies, model answers and think boxes. Worldwide web links refers the reader to resources and shows how to get the most out of your computer. The book is user-friendly, jargon free and based on primary research evidence. It is essential reading for everyone working in primary care organisations including GPs, practice managers and nurses, and staff working in community trusts and the NHS.
Whether you're taking the CPHIMS exam, or simply want the most current and comprehensive overview in healthcare information and management systems today - this completely revised and updated third edition has it all. But for those preparing for the CPHIMS exam, this book is an ideal study partner. The content reflects the exam content outline covering healthcare and technology environments; systems analysis, design, selection, implementation, support, maintenance, testing, evaluation, privacy and security; and administration leadership management. Candidates can challenge themselves with the sample multiple choice questions at the end of the book.