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- NEW! Updated evidence-based content reflects the latest meta-analyses, systematic reviews, evidence-based guidelines, and national and international protocols. - NEW! Enhanced multimedia resources include 15 links to sample skills from Elsevier Clinical Skills and 25 3D animations. - NEW and UNIQUE! Focus on interprofessional patient problems helps you learn to speak a consistent interprofessional language of patient problems and learn to work successfully as a team. - NEW and UNIQUE! Integration of (IPEC®) Core Competencies for Interprofessional Collaborative Practice incorporates the four IPEC Competencies — Values/Ethics, Teams and Teamwork, Roles/Responsibilities, and Interprofessional Communication — into textbook content and case studies. - NEW! Thoroughly updated case studies reflect the current "flavor" of high-acuity, progressive, and critical care settings and now include questions specifically related to QSEN competencies. - NEW! Additional content on post-ICU outcomes has been added to chapters as they relate to specific disorders. - NEW! Updated information on sepsis guidelines has been added to Chapter 26. - NEW! More concise boxes with new table row shading enhance the book's focus on need-to-know information and improve usability.
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Each new print copy includes Navigate 2 Advantage Access that unlocks a comprehensive and interactive eBook, student practice activities and assessments, a full suite of instructor resources, and learning analytics reporting tools. Leadership in Nursing Practice: Changing the Landscape of Healthcare , Second Edition provides nursing students with the leadership skill-set they will need when entering the field. This text distinguishes between leadership and management and emphasizes translation applications that prepare the student for transition into leadership roles. Leadership in Nursing Practice covers many different topics including leadership, transitioning to the professional role, time management, finance/fiscal management, communication/negotiation, ethical decision making, career management, and much more! Features: Definition of Theoretical Underpinning Strengths and Weaknesses of different approaches Case Scenarios Figures/Tables Key Points Real-life Examples End of Chapter Assessments
To harness the power of nonverbal communication, clinicians should employ a few practical strategies during interviews. Firstly, they should strive for congruence between their verbal and nonverbal messages. When both forms of communication align, it promotes clarity and trust. For instance, if a clinician expresses empathy through words, their body language—such as nodding and maintaining appropriate eye contact—should mirror that sentiment. Secondly, clinicians should engage in active observation and reflection. This involves attuning themselves to their clients' nonverbal cues and considering their potential meanings. Regularly reflecting on these observations can deepen the understanding of the client's emotional states and facilitate more targeted responses. Lastly, clinicians should remain aware of their own internal biases and preconceptions that may influence their interpretation of nonverbal cues. Personal experiences and cultural backgrounds shape how both clinicians and clients express themselves nonverbally. Openness to ongoing self-reflection can help clinicians mitigate biases and foster more effective communication. In conclusion, nonverbal communication and body language are foundational elements of clinical interviewing that enrich the clinician-client interaction. By developing awareness and sensitivity to nonverbal cues, clinicians can gain deeper insights into clients' emotional states, enhance rapport, and ultimately facilitate more effective therapeutic outcomes. Through training and practice, clinicians can hone these skills, allowing them to leverage nonverbal communication as a powerful tool in the assessment and therapeutic process.
‘Diagnosis: A Key Skill for Leadership (Transforming Managers into Inspirational Leaders)’ is a comprehensive guide for leaders and managers looking to enhance their diagnostic skills in the context of Leadership. The book explores the importance of assessing an individual's development level, understanding their competence and commitment, and adapting leadership styles accordingly. Through practical examples, tools, and strategies, readers learn how to diagnose development levels effectively, tailor their leadership approach to meet individual needs, and lead with confidence. Each chapter offers actionable insights, interactive exercises, and reflection questions to help readers apply the concepts in their own leadership practice. Whether you're a seasoned executive or a frontline manager, this book will empower you to become a more effective leader and achieve greater success in leading your team.
The secret ingredient to any successful firm is great leadership. Fortunately, this new book demonstrates that great leadership skills can be nurtured and learned. Using the model of the pyramid to illustrate his concept, author Troy Waugh builds a case for ongoing leadership development, guiding you through the essential ideas and practices that are at the core of great leadership and great firms. Using this powerful framework, you can improve your personal leadership and build great leaders around you. Developed specifically for CPA firm leaders, it covers the full spectrum of leadership development, including: Leading Self Leading Staff Leading Strategy Leading Systems Leading Synergy Plus, you’ll hear from more than 40 of the profession’s top leaders. Recognizing the multitude of approaches to leadership, Waugh reached out to colleagues in some of the most well-led firms in the profession and asked them to share their leadership experience and philosophies.
This book examines the effect of trade policy on language which represents an underrecognized area in the field of language policy and planning. It argues that trade policies like Japan’s Economic Partnership Agreements (EPAs) have important consequences for national language (education) policies and for discourses about language and nation. Since 2008, Japan has signed the EPAs with Indonesia, the Philippines and Vietnam to recruit migrant nurses and eldercare workers and manage their mobility by means of pre-employment language training and the Japanese-medium licensure examinations. Through the analysis of these language management devices, this book demonstrates that the EPAs are a manifestation and representation of contemporary language issues intertwined particularly with pressing issues of Japan’s social aging and demographic change. As the EPAs are intertwined with welfare, economy, social cohesion, and international political and economic relations and competitiveness, the book presents a far more complex picture of and a richer potential of language policy.
Bring agility, cost savings, and a competitive edge to your business by migrating your IT infrastructure to AWS. With this practical book, executive and senior leadership and engineering and IT managers will examine the advantages, disadvantages, and common pitfalls when moving your company’s operations to the cloud. Author Jeff Armstrong brings years of practical hands-on experience helping dozens of enterprises make this corporate change. You’ll explore real-world examples from many organizations that have made—or attempted to make—this wide-ranging transition. Once you read this guide, you’ll be better prepared to evaluate your migration objectively before, during, and after the process in order to ensure success. Learn the benefits and drawbacks of migrating to AWS, including the risks to your business and technology Begin the process by discovering the applications and servers in your environment Examine the value of AWS migration when building your business case Address your operational readiness before you migrate Define your AWS account structure and cloud governance controls Create your migration plan in waves of servers and applications Refactor applications that will benefit from using more cloud native resources
Written by experts in the field, this well-established book provides a critical and academically rigorous exploration of the key functions, practices and issues in HRM today. The first part of Contemporary Human Resource Management covers fundamental HRM practices while the second half examines contemporary themes and issues such as work-place bullying, flexibility and emotion at work. Each chapter contains two thought-provoking case studies, encouraging readers to identify, examine and apply key concepts to real-world examples. This substantially revised sixth edition includes three completely new chapters and case studies on: HRM in SMEs The Future of Work Employee Wellbeing