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Healthcare organizations strive to keep pace with breakthroughs in medical science and technology, transparency of service outcomes, an educated customer base, global health threats, and federal regulations. As these elements continue to evolve, organizations are tasked with employing well-trained, dynamic healthcare managers to lead in a time of perpetual transformation.Dunn & Haimann's Healthcare Management provides a definitive overview of healthcare management, organized around five primary functions: planning, organizing, staffing, influencing, and controlling. The book ties these primary functions together through clear explanations of management theories, tools, and other foundational information. It also explores the role of supervisors, behavioral factors, and generational stimuli that motivate employees within the conceptual framework of managing.New features at the end of most chapters, including additional readings, classroom activities, and case study recommendations, reinforce the concepts presented.A healthcare system will always be better positioned to grow and adapt if its managers have mastered the primary functions covered in this book.
"The way a supervisor handles the managerial aspects of the job makes the difference between running the department and being run by the department. Now in its tenth edition, Dunn and Haimann s Healthcare Management continues to provide readers with the information and tools they need to understand and keep pace with the vast changes occurring in healthcare management today. Although the text builds its framework around the core functions of management planning, organizing, staffing, influencing, and controlling key topics relating to the Affordable Care Act (ACA), new technologies for managers and medical staffs, and a savvier customer base are also addressed."--Back cover.
Part- I : STEPPING INTO MANAGEMENT: The Supervisor's Job, Fuctions and Authority * The Theories and History of Management * Part- II : connectivity processes : Decision Making * Co-ordinating Organizational activites * Communicating * Legal Aspects of the Healthcare Setting * Part-III : PLANNING : Managerical Planning * Forecasting * Tactical Considerations in Planning * Planning Tools * Times Management Techniques * Part- IV : ORGANIZING : Fundamental Concepts of Organizing * Division of Work and Departmentalization * Delegation of Organiizational Authority * Line and Staff Authority Relationship * Organizing on the Supervisory Lavel * Committees as an Organizational Tool * The Informal Organization * Part-V : STAFFING HUMAN RESOURCES MANAGEMENT : The Staffing Process * Performance Appraisals, Promotions, and Transfers * Part- VI : INFLUENCING : Giving Directives and Managing Change * Motivation * Leadership * Morale * Discipline * Part- VII : CONTROLLING : Fundamental of Control * The Control Process * Budgetary and other Control Techniques * Part-VIII : LABOUR RELATIONS : The Labour Union and Superviisor * Handling Grievances * Emerging Influences in Healthcare * Index * About the Author.
This volume represents a real-life case study, revealing the interaction between the McDonald's Corporation - the most famous brand in the world - and the regulatory systems of a number of different European countries.
This concise, reader-friendly, introductory healthcare management text covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered.
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Covering the financial topics all nurse managers need to know and use, this book explains how financial management fits into the healthcare organization. Topics include accounting principles, cost analysis, planning and control management of the organization's financial resources, and the use of management tools. In addition to current issues, this edition also addresses future directions in financial management. - Nursing-focused content thoroughly describes health care finance and accounting from the nurse manager's point of view. - Numerous worksheets and tables including healthcare spreadsheets, budgets, and calculations illustrate numerous financial and accounting methods. - Chapter opener features include learning objectives and an overview of chapter content to help you organize and summarize your notes. - Key concepts definitions found at the end of each chapter help summarize your understanding of chapter content. - Suggested Readings found at the end of each chapter give additional reading and research opportunities. - NEW! Major revision of chapter 2 (The Health Care Environment), with additions on healthcare reform, initiatives to stop paying for hospital or provider errors, hospice payment, and funding for nursing education; plus updates of health care expenditure and pay for performance; provide a strong start to this new edition. - NEW! Major revision of chapter 5 (Quality, Costs, and Financing), with updates to quality-financing, Magnet organizations, and access to care, provides the most up-to-date information possible. - NEW! Reorganization and expansion of content in chapter 15 (Performance Budgeting) with updated examples better illustrates how performance budgeting could be used in a pay-for-performance environment. - NEW! Major revision of the variance analysis discussion in chapter 16 (Controlling Operating Results) offers a different approach for computation of variances that is easier to understand. - NEW! Addition of comparative effectiveness research to chapter 18 (Benchmarking, Productivity, and Cost Benefit and Cost Effectiveness Analysis) covers a recently developed approach informs health-care decisions by providing evidence on the effectiveness of different treatment options. - NEW! Addition of nursing intensity weights, another approach for costing nursing services, to chapter 9 (Determining Health Care Costs and Prices), lets you make decisions about what method works best for you.
Management of Healthcare Organizations: An Introduction provides an integrated, practical approach to management that is applicable to all kinds of healthcare organizations. The book prepares future managers and leaders to assess situations and develop solutions with confidence. -- Publisher's website.
Rev. ed. of: Haimann's heathcare management / Rose T. Dunn.