Download Free Guidelines For Product Recall Gma Guidelines To Crisis Management Book in PDF and EPUB Free Download. You can read online Guidelines For Product Recall Gma Guidelines To Crisis Management and write the review.

Legislation places obligations on all those in the supply chain to ensure that only safe products are placed on the market. However, there will be occasions where mistakes occur or there are unforeseen circumstances that place the consumer at risk. Every year a significant number of products are withdrawn from the market , and in cases where the safety risk to the consumer is judged to be high, these result in product recalls. This publication provides practical guidance and advice on the key requirements for the product recall process, particularly to small and medium-sized companies who may lack experience in the handling of product safety issues. It is designed to assist the development of policies and plans that can be linked to detailed operational procedures, with the aim of providing improved consumer protection whilst minimising the commercial impact.
Product recalls affect thousands of products globally each year, impacting millions of customers and causing severe consequences for companies. For instance, Takata’s airbag recall cost $25 billion and led to bankruptcy. Similarly, a viral video showing a Kryptonite bike lock easily broken damaged customer trust significantly. Effective recall management is crucial. It involves addressing supply chain, production, legal, and customer relationship aspects, with marketing playing a key role. A well-managed recall limits company damage and protects customers, while also considering investors, regulatory agencies, policymakers, and the public. This book offers guidance on developing a recall strategy, communicating safety risks, and restoring trust post-crisis. It provides detailed recommendations for recall management across different phases, with insights into consumer goods, food, and automotive sectors, and shows the broader impact of product defects. This book is a practical toolkit for managers, backed by current research and real-world case studies, ensuring effective navigation through product recalls.
Specifically targeted at the food industry, this state-of-the-art text/reference combines all the principal methods of statistical quality and process control into a single, up-to-date volume. In an easily understood and highly readable style, the author clearly explains underlying concepts and uses real world examples to illustrate statistical techniques. This Third Edition maintains the strengths of the first and second editions while adding new information on Total Quality Management, Computer Integrated Management, ISO 9001-2002, and The Malcolm Baldrige Quality Award. There are updates on FDA Regulations and Net Weight control limits, as well as additional HACCP applications. A new chapter has been added to explain concepts and implementation of the six-sigma quality control system.
Considering the ability of food processing companies to consistently manu facture safe foods with uniform quality over the past 20 or 30 years without these new tools and new systems, one might expect that quality control improvements would be marginal. On the other hand, these changes have already provided sub stantial opportunities for process and product improvement. This second edition is intended to update the basic concepts and discuss some of the new ones. Preface to the First Edition If an automobile tire leaks or an electric light switch fails, if we are short-changed at a department store or erroneously billed for phone calls not made, if a plane de parture is delayed due to a mechanical failure-these are rather ordinary annoy ances which we have come to accept as normal occurrences. Contrast this with failure of a food product. If foreign matter is found in a food, if a product is discolored or crushed, if illness or discomfort occurs when a food product is eaten-the consumer reacts with anger, fear, and sometimes mass hys teria. The offending product is often returned to the seller, or a disgruntled letter is written to the manufacturer. In an extreme case, an expensive law suit may be filed against the company. The reaction is almost as severe if the failure is a dif ficult-to-open package or a leaking container. There is no tolerance for failure of food products.