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This book covers the foundations of modern methods of quality control and improvement that are used in the manufacturing and service industries. Quality is key to surviving tough competition. Consequently, business needs technically competent people who are well-versed in statistical quality control and improvement. This book should serve the needs of students in business and management and students in engineering, technology, and other related disciplines. Professionals will find this book to be a valuable reference in the field.
A statistical approach to the principles of quality control and management Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Fourth Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, the timely new edition bridges the gap between statistical quality control and quality management. Promoting a unique approach, the book focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs. The Fourth Edition of Fundamentals of Quality Control and Improvement also includes: New topical coverage on risk-adjustment, capability indices, model building using regression, and survival analysis Updated examples and exercises that enhance the readers’ understanding of the concepts Discussions on the integration of statistical concepts to decision making in the realm of quality assurance Additional concepts, tools, techniques, and issues in the field of health care and health care quality A unique display and analysis of customer satisfaction data through surveys with strategic implications on decision making, based on the degree of satisfaction and the degree of importance of survey items Fundamentals of Quality Control and Improvement, Fourth Edition is an ideal book for undergraduate and graduate-level courses in management, technology, and engineering. The book also serves as a valuable reference for practitioners and professionals interested in expanding their knowledge of statistical quality control, quality assurance, product/process design, total quality management, and/or Six Sigma training in quality improvement.
EBOOK: Operations Management 2/e
Fundamentals of Air Pollution, Second Edition discusses the basic chemistry, physics, and engineering of air pollution. This edition explores the processes and equipment that produce less pollution in the atmosphere. This book is comprised of six parts encompassing 28 chapters. This text starts with an overview of the predominant air pollution problems during the Industrial Revolution, including smoke and ash produced by burning oil or coal in the boiler furnaces of power plants, marine vessels, and locomotives. This edition then explores the mathematical models of atmospheric transport and diffusion and discusses the air pollution control in communities. Other chapters deal with atmospheric chemistry, control technology, and visibility through the atmosphere. This book further examines the regulatory concepts that have become more significant, such as the bubble concept, air quality, emission standards, and the trading and banking of emission rights. Air pollution scientists, atmospheric scientists, ecologists, engineers, educators, researchers, and students will find this book extremely useful.
This book aims to enable readers to understand and implement, via the widely used statistical software package Minitab (Release 16), statistical methods fundamental to the Six Sigma approach to the continuous improvement of products, processes and services. The second edition includes the following new material: Pareto charts and Cause-and-Effect diagrams Time-weighted control charts cumulative sum (CUSUM) and exponentially weighted moving average (EWMA) Multivariate control charts Acceptance sampling by attributes and variables (not provided in Release 14) Tests of association using the chi-square distribution Logistic regression Taguchi experimental designs
The second edition of Fundamentals of Project Management incorporates a new approach to learn the basic elements of project management in the development context. At the end of each chapter we have included a review section designed to go through the important lessons in the chapter, the answers to the questions can be found at the end of the book. The book also features updated graphs and additional diagrams to help readers understand the concepts presented throughout the book. The book provides a simple reference to the modern project management concepts that are required by international development organizations dedicated to assistance and humanitarian relief. Size 6x11
Fundamentals of Nursing, 2e highlights the core themes of nursing, including nurse, person, health and environment, covering the fundamental concepts, skills and standards of practice. Research and evidence-based practice issues are highlighted to help introductory nursing students prepare for delivering care for culturally diverse populations across a continuum of settings. With up-to-date coverage of the Registered Nurse Standards of Practice (2016) and key pedagogical features such as our unique ‘Spotlight on Critical Thinking’ questions, this text challenges students to assess their own nursing practice and apply the concepts to real-life clinical settings. Fundamentals of Nursing presents in-depth material in a clear, concise manner using language that is easy to read and has good coverage of topics such as rural and remote nursing and Aboriginal and Torres Strait Islander health. This text is complemented by the bestselling Tollefson, Clinical Psychomotor Skills: Assessment Tools for Nursing, which covers skills and procedures. A value pack of these two texts is available. Premium online teaching and learning tools are available on the MindTap platform.
"Once solely the domain of engineers, quality control has become a vital business operation used to increase productivity and secure competitive advantage. Introduction to Statistical Quality Control offers a detailed presentation of the modern statistical methods for quality control and improvement. Thorough coverage of statistical process control (SPC) demonstrates the efficacy of statistically-oriented experiments in the context of process characterization, optimization, and acceptance sampling, while examination of the implementation process provides context to real-world applications. Emphasis on Six Sigma DMAIC (Define, Measure, Analyze, Improve and Control) provides a strategic problem-solving framework that can be applied across a variety of disciplines.Adopting a balanced approach to traditional and modern methods, this text includes coverage of SQC techniques in both industrial and non-manufacturing settings, providing fundamental knowledge to students of engineering, statistics, business, and management sciences.A strong pedagogical toolset, including multiple practice problems, real-world data sets and examples, provides students with a solid base of conceptual and practical knowledge."--
The 2015 version of ISO 9001 brings many enriching changes to promote quality excellence by organizations. The most significant change is the reinforcement of the fact that ISO 9001 is not just a quality issue. It is relevant as an overarching management topic. The book explains the requirements of the revised (2015) version of ISO 9001 in simple and practical manner. The objective has been to enhance understanding of the subject matter by managers and quality professionals. A conceptual understanding shall enable managers and professionals to design better systems and processes uniquely suited to their respective organizations. In view of this the first five chapters of the book explain concepts on QUALITY, PROCESS, PROCESS APPROACH / MANAGEMENT and PDCA. These are relevant for all management system standards being developed by International Organization for Standardization with the High Level Structure. Part II of the book goes into details of each clause focusing on processes and process interactions. We expect that the readers will appreciate that ISO 9001, now focuses more on expected outcomes through processes than mandating too many requirements.