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In a culture where the media provide a steady diet of stories of conflict, this collection is among the first to study the phenomenon of conflict itself as well as its relationship with the media. Mary S. Mander's introduction provides an intellectually rich foundation for this diverse exploration of the nature and implications of studying media and social conflict. Contributors address such topics as the black press and the black community, industrial and institutional control of television programming, and media depictions of police-mediated hostage negotiation. Framing Friction is both a comparison of current modes of communications research and a persuasive call to move beyond conceiving of conflict as a state of dysfunction. These essays bring a new and invigorating perspective to the role of conflict, describing it as a constructive rather than a destructive social force.
“Cukier and his co-authors have a more ambitious project than Kahneman and Harari. They don’t want to just point out how powerfully we are influenced by our perspectives and prejudices—our frames. They want to show us that these frames are tools, and that we can optimise their use.” —Forbes From pandemics to populism, AI to ISIS, wealth inequity to climate change, humanity faces unprecedented challenges that threaten our very existence. The essential tool that will enable humanity to find the best way foward is defined in Framers by internationally renowned authors Kenneth Cukier, Viktor Mayer-Schönberger, and Francis de Véricourt. To frame is to make a mental model that enables us to make sense of new situations. Frames guide the decisions we make and the results we attain. People have long focused on traits like memory and reasoning, leaving framing all but ignored. But with computers becoming better at some of those cognitive tasks, framing stands out as a critical function—and only humans can do it. This book is the first guide to mastering this human ability. Illustrating their case with compelling examples and the latest research, authors Cukier, Mayer-Schönberger, and de Véricourt examine: · Why advice to “think outside the box” is useless · How Spotify beat Apple by reframing music as an experience · How the #MeToo twitter hashtag reframed the perception of sexual assault · The disaster of framing Covid-19 as equivalent to seasonal flu, and how framing it akin to SARS delivered New Zealand from the pandemic Framers shows how framing is not just a way to improve how we make decisions in the era of algorithms—but why it will be a matter of survival for humanity in a time of societal upheaval and machine prosperity.