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Normal.dotm 0 0 1 105 600 Candid Creation Publishing 5 1 736 12.0 0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} In today’s highly competitive economy, performance and sales are now highly dependent on the delivery of good customer service to create a positive buying experience in any service interaction. This is the reason for the birth of this book. It is an unspoken truth that there is a difference between an average customer service quality and an excellent service quality. There are numerous important factors that differentiate the two standards. In this book, learn how to enhance the service culture of your organisation, and transform yourself into a service star to achieve exceptional customer satisfaction! 10 Steps. 2 Introductory Chapters. 3 Bonuses. 42 Reflection Points. 1 Goal – Fast Forward Your Customer Service
Makeup does wonders. A sheer layer of foundation, a brush of blush on the cheeks, a tint of gloss on the lips and a touch of eye-shadow colour on the eyelids and you can create a winning look at work or at play immediately. Normal.dotm 0 0 1 83 475 Candid Creation Publishing 3 1 583 12.0 0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} This book, packed with useful and practical makeup tips, focuses on simple yet effective step-bystep techniques to bring out the best in your face. Stop spending more time experimenting with your makeup; pick up this handy guide and start finding your way to a more radiant you! 10 Steps. 3 Bonuses. 42 Power Tips. 1 Goal - Fast Forward Your Makeup
Fast-Forward FAITH was inspired by the Holy Spirit to assist you in activating your FAITH. God is moved by our FAITH in Him. This book was written to share inspirational poetry about God's love, grace, goodness, and mercy. Allow your FAITH to increase as you read through the pages of this incredible, spirit-filled poetry. Peggie M. Hall comes from a strong heritage of FAITH. This FAITH has been developed out of the struggles and hardships that her ancestors and loved ones had to endure. Peggie has also experienced many personal triumphs because of her gift of unwavering FAITH, from God, and in God. Fast-Forward FAITH is a book of poetry that expresses how much God wants to bless us, as we activate our FAITH in Him. Allow God to move on your behalf as you glide through the poetry in this awesome book.
Knowing workplace etiquette can get a person a raise or promotion--and can keep him or her from getting fired. Oliver tackles the topic in this savvy resource.
Written in response to common questions posed by adults with ADD in the author's clinical practice - and for all adults with ADD, as well as those who care about them - this book is designed as a clear and practical guide for day-to-day life. The author's perspective is one of compassionate realism as she answers specific questions related to understanding and accommodating ADD whether making daily decisions or larger life choices.
Invaluable etiquette guidelines for today's business professionals. Now that technology is changing the way people do business, proper manners and etiquette have become more important than ever. In this comprehensive guide to mastering everything from professional relationships and correspondence to business attire and luncheons, the author demonstrates that interpersonal skills are as crucial to success as are innovative products and services. Covering topics including business handshakes, telephone courtesy, electronic etiquette, office manners, gift-giving in the office, and international business, the author offers hundreds of useful, practical suggestions for the veteran business professional and novice alike.
Hilarious etiquette and manners guide teaches teens how to use manners to gain respect, feel good about themselves, and enjoy life to the fullest. Discussing etiquette and manners from common courtesies to cell-phone smarts to classroom decorum, Alex J. Packer blends outrageous humor with sound advice as he explains why etiquette and manners are important—because people who know how to handle themselves in social situations come out on top, get what they want, feel good about themselves, and enjoy life to the fullest. Full of practical tips for every occasion, How Rude! is a serious etiquette and manners encyclopedia—and a hilarious read. This revised and updated edition describes the basics of polite behavior in all kinds of situations at home, in school, online, and in the world. ​For more must-have advice from Alex J. Packer, Ph.D., check out Slaying Digital Dragons: Tips and tools for protecting your body, brain, psyche, and thumbs from the digital dark side.
Covering such wedding staples as attendants, invitations, registries, showers, the ceremony, the reception, and thank yous, Etiquette guru Jeanne Hamilton will give numerous examples of bad etiquette that should be avoided at all costs, such as: -No bride owns the calendar. Insisting that everyone within your acquaintance had not dare schedule their wedding anywhere within a six month time period labels you as a classic Bridezilla. -Sponsored wedding, at which vendors who donate their services are offered the opportunity to put their logos on various wedding related paper products. -It is never wise to make bridesmaid offers while in the grip of fluttery, just-engaged emotions. You may have to rescind those offers later when you realize you were just a bit too hasty. Once having made the offer, it is extraordinarily ungracious to rescind it, unless you want a seething friend or sister using your engagement photo as a dartboard. -Enclosing a blank deposit form for a bank account bearing the names of the bride and the groom with the invitation. And much more! This is a hilarious exploration of how weddings can literally drive people mad.
This is the first prequel book to the Luke Castello series. Either this book or Luke Castello: The Angel/Demon of Olympus would be a fine starting point to the series. Long before Luke fought against Lucifer’s army, there was another. Catherine always longed to be a hero. She knew she had demigod blood, but powers never awakened in her. All on Olympus assumed she would have a null mark, a sign of a powerless demigod. Still, Catherine persevered. She trained her body every day and was eventually accepted into Olympus’s army. Being a powerless demigod recruit isn’t any easier, however. Plenty of her fellow recruits believe she doesn’t belong there. An appearance by the three sisters of fate will force the wheels of her destiny to move, but will she like the direction? Journey with Catherine as she competes against her fellow recruits, learns dark secrets of the court of Olympus, and fights some of Lucifer’s original commanders, the deadly Sins.