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Essential Interviewing Skills for the Helping Professions reaches beyond most other essential skills for clinical interviewing books with its emphasis on social justice, attention to the role of microaggressions in clinical practice, and the upmost importance of practitioner wellness as integral to longevity in the helping professions. Each chapter addresses interviewing skills that are foundational to the helping professions from mental health to physical health, includes detailed exercises, addresses social justice, and discusses practitioner wellness opportunities. Sometimes clients' stories are fraught with trauma, other times their stories are bound within generations of substance addiction or family violence, while other clinical stories present personal and social obstacles that arise from years of oppression at the hands of prejudice and discrimination. This book therefore goes beyond the basic ideas of choosing when to use an open question or to reflect emotions by covering how to integrate social justice and knowledge of power, privilege, and oppression into the interviewing arena. Essential interviewing skills require the practitioner to not only purposefully listen to the client's story, but also to be self-aware and willing to acknowledge mistakes and learn from them. The work of the clinical interviewer is a continuous challenge of balancing listening, responding, action, and self-awareness, and this book is designed to help.
With an emphasis on the three major stages of interviewing: exploration, clarification and action, ESSENTIAL INTERVIEWING, International Edition offers students the same programmed-learning model of interviewing that has successfully trained countless members of the helping professions for nearly 30 years. Based on Ivey's systematic method of interviewer, counselor, and therapist training, as well as Hearn's programmed-learning model, the text makes interview skills clear and specific. The authors give students the tools they need to conduct successful interviews with diverse clients in a variety of professional settings, including social work, counseling, nursing, personnel work, and human services.
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A successful professional interview depends on the development of a generally positive human interaction. Without a positive base, the interview can be fraught with difficulties and roadblocks. This is true regardless of the discipline, be it social work, psychology, human services, nursing, criminal justice, medicine, psychiatry, or any other field. Beginning interviewers may have learned solid technique, but often are initially focused more on thinking about what they will say next than on understanding or even listening to the client. As a result, that critical initial interview -- whose success affects the future of most professional encounters -- is often disrupted by a failure to truly listen and understand, which is the foundation for earning clients' trust. This second edition goes beyond most other clinical interviewing books in its emphasis on the emotional foundation of interviewing and its focus on the importance of social justice and attention to the problem of microaggressions that can prohibit building and maintaining therapeutic rapport with clients. Interviewing for the Helping Professions can help both the beginning professional and the veteran interviewer understand the nature and purpose, technique, meaning, emotions, and outcomes of the interviewing process. The book also provides a comprehensive overview of the theory and technique so crucial to meaningful interviewing. More important, it emphasizes the emotional significance of the interaction and grounds the interviewing process in contemporary theories of practice and social justice.
In the Third Edition of Interviewing and Investigating: Essential Skills for the Paralegals, Stephen P. Parsons has only improved this already successful text. The author’s proven, hands-on approach gives students a strong foundation in interviewing and investigating skills. This impressive text offers the following: • a comprehensive and practical approach that gives a strong foundation not just in interviewing and investigating skills, but the civil, criminal, and non-litigation context in which they are utilized • practical emphasis throughout the text that demonstrates how to “learn by doing” and teaches the critical connection between law and fact, how to engage in effective analysis, And The essentials of good communication skills • well-crafted pedagogy that provides varied and realistic materials through which the student applies the principles studied. Illustrations, examples, hypotheticals, and "Learn by Doing" exercises are included in every chapter • examples drawn from a variety of both civil and criminal, litigation and non-litigation scenarios • strong emphasis on ethical and professional standards expected of the paralegal • four case studies designed to be used with the “Learn by Doing” exercises in each chapter and provide realistic scenarios for applying the concepts • excellent appendices that provide resources for students, including extensive information on on-line resources for investigators • flexible organization that allows instructors to pick and choose which materials they would like to cover, depending on the configuration of their course the book is part of a comprehensive teaching package that includes PowerPoint slides and an extensive Instructor’s Manual featuring: • sample syllabi including suggested sequencing of text for use as either a one or two semester course • suggested approaches to teaching the material including suggestions regarding how best to use the numerous different features in the text • helpful tips on how to best utilize the case studies, including character descriptions and instructions for role-playing • a suggested evaluation form to use in evaluating student interviewers • a Test Bank of exam questions for each chapter of the text Exciting new revisions to this Third Edition: • completely updated — text material, illustrations, examples, learn-by-doing exercises, and case studies all reviewed and updated • new material related to electronic discovery (e-discovery) including references To The changes To The Federal Rules of Civil Procedure that went into effect in December, 2006 • Resources For The Investigator (Appendix E)—has been completely updated to focus more on Web resources and now includes a comprehensive list of resources for e-discovery The flexible format and extensive materials allow this text to be adapted to a variety of course structures. This versatile book is easily tailored to fit the instructor’s specific needs. Students will build a strong foundation in both theory and skills through this accessible and appealing text that effectively combines textual explanations with practical applications. An author website to support classroom instruction using this title is available at http://www.aspenlawschool.com/parsons3
Many tens of thousands of mental health and health care professionals have used this essential book--now significantly revised with 70% new content reflecting important advances in the field--to develop and sharpen their skills in motivational interviewing (MI). Clear explanations of core MI concepts are accompanied by carefully crafted sample dialogues, exercises, and practice opportunities. Readers build proficiency for moving through the four processes of MI--engaging, focusing, evoking, and planning--using open-ended questions, affirmations, reflective listening, and summaries (OARS), plus information exchange. In a large-size format for easy photocopying, the volume includes more than 80 reproducible worksheets. Purchasers get access to a companion website where they can download and print the reproducible materials. New to This Edition *Fully revised and restructured around the new four-process model of MI. *Chapters on exploring values and goals and "finding the horizon." *Additional exercises, now with downloadable worksheets. *Teaches how to tailor OARS skills for each MI process. *Integrates key ideas from positive psychology. Winner (First Place)--American Journal of Nursing Book of the Year Award, Adult Primary Care Category This book is in the Applications of Motivational Interviewing series, edited by Stephen Rollnick, William R. Miller, and Theresa B. Moyers.
This book supports and develops the communication and interviewing skills of professional practitioners and student practitioners in social work, counselling, and the health professions. Combining work on personal and social constructs, the search for meaning, and ecological theory, this book both provides an integrated discussion of practice and presents a balanced approach when discussing psychological, biological, and social influences on individual well-being. Furthermore, it emphasises the influence of social contexts on behaviour and well-being, as well as valuing and encouraging the application of practitioners’ prior experience and learning (APEL) to new knowledge and understanding. Containing a range of practice examples to stimulate learning, this book promotes a collaboration between the professions, and welcomes the contributions of people who use services, patients, and clients. Communication and Interviewing Skills for Practice in Social Work, Counselling and the Health Professions will be of interest to all undergraduate and postgraduate social work students, as well as new and experienced professional health care practitioners.
Much of health care today involves helping patients manage conditions whose outcomes can be greatly influenced by lifestyle or behavior change. Written specifically for health care professionals, this concise book presents powerful tools to enhance communication with patients and guide them in making choices to improve their health, from weight loss, exercise, and smoking cessation, to medication adherence and safer sex practices. Engaging dialogues and vignettes bring to life the core skills of motivational interviewing (MI) and show how to incorporate this brief evidence-based approach into any health care setting. Appendices include MI training resources and publications on specific medical conditions. This book is in the Applications of Motivational Interviewing series, edited by Stephen Rollnick, William R. Miller, and Theresa B. Moyers.
The only comprehensive interviewing and counseling text grounded in a strong multi-theoretical foundation Structured around CACREP standards, Essential Interviewing and Counseling Skills Second Edition uniquely encompasses both theory and practice from the perspectives of a diverse array of theoretical schools and practice strategies. While continuing to disseminate counseling fundamentals, the second edition focuses extensively on the acquisition of robust interviewing and counseling skills including special preparation for the initial assessment and counseling session. It is also distinguished by its integration of cognitive behavioral and psychodynamic therapy approaches. Throughout, the text emphasizes the importance of multicultural humility and a multicultural orientation to counseling—including challenging students to examine their own backgrounds and biases. This latest edition also addresses key aspects of telehealth that have come to the fore during the COVID pandemic. The use of case examples throughout highlights multiple theoretical approaches and illustrates how to integrate a wide range of perspectives. With an emphasis on counseling clients from diverse cultural backgrounds, each chapter focuses on strategies for working with varied populations, with an emphasis on intersectionality. The authors consider many forms of diversity including race, ethnicity, immigration, and country of origin along with age, gender, sexual orientation, religion, language, and physical and cognitive abilities. Purchase includes digital access for use on most mobile devices or computers. Updates to the instructor's resources include an Instructor's Manual, Power Points and a new test bank. New to the Second Edition: Includes a new chapter on Theoretical Integration of Approaches in Counseling New discussions on how to successfully use telehealth for interviewing and counseling Includes "Hot off the Press" boxes highlighting cutting edge research to inform strategies for counseling and professional development The entire text has been updated with the latest research and clinical references. Key Features: Includes an emphasis on multicultural competence and humility throughout the text and features a "Spotlight on Culture" focusing on specific cultural considerations in each chapter Provides a balanced, integrated theoretical and practical approach to interviewing and counseling with a focus on skills development Discusses evidence-based practice, assessment, diagnosis, and when/how to end treatment Teaches the fundamental skills of empathy, active listening, treatment planning and developing a strong therapeutic alliance with the client
This bestselling work has introduced hundreds of thousands of professionals and students to motivational interviewing (MI), a proven approach to helping people overcome ambivalence that gets in the way of change. William R. Miller and Stephen Rollnick explain current thinking on the process of behavior change, present the principles of MI, and provide detailed guidelines for putting it into practice. Case examples illustrate key points and demonstrate the benefits of MI in addictions treatment and other clinical contexts. The authors also discuss the process of learning MI. The volume’s final section brings together an array of leading MI practitioners to present their work in diverse settings.