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What makes for a great meeting? As a leader, how can you keep discussions on point and productive? In How to Run a Meeting, Antony Jay argues that too many leaders fail to plan adequately for meetings. In this bestselling article, he defines the characteristics that contribute to success, from keeping formal minutes to acknowledging junior staff first. These guidelines will help you get demonstrably better results from every meeting you run. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.
Containing practical guidance for anyone (such as program managers) who need to run meetings more effectively, this book describes how to gain productivity, provide evaluations to assess the areas of improvement as well as checklists and action summaries to remind of what you need to do to conduct effective meetings in the future. It also combines information for program managers, project managers, individual contributors, executives and customers into a single package they can apply directly. 85+ useful tips give clear and concise information to help anyone make a positive contribution toward achieving the objective of any meeting attended.
Meetings are one of the most common business activities across nearly every industry and organization. Billions of dollars are wasted every year on countless, ineffective meetings. Frustrations commonly expressed include a lack of clear purpose, no developed agendas, no one knows why they were invited, not reaching any decisions, discussions running off-track, and a lack of follow up.Meeting management principles and skills are never taught in school, and most organizations fail to offer this as part of their orientation and training programs. And yet, leading meetings is a standard expectation. So where do they expect you to learn this?Imagine if you were trained with a simple, straightforward methodology around leading effective meetings. You would consistently achieve the results you want, people would feel valued for their input, greater collaboration would take place, and all your projects and initiatives would move forward successfully.Unleash Your Meeting Potential¿ guides you through a proven, standardized approach called The 3 Step Meeting Framework¿. This book details everything you should do before, during and after a meeting. You will learn how to:¿Define your meeting purpose, objectives and expected outcomes¿Identify and invite the right people, and select the appropriate meeting format¿Determine the logistics, and develop a meeting appointment¿Create a clear meeting agenda, and lead an effective discussion¿Document the key decisions, action items, and next steps ¿Develop a follow up communication, and hold participants accountable¿And so much more¿Meetings are a powerful enabler to achieving success in your career. If you are looking to lead more effective meetings immediately, this leading, ¿go-to¿ resource book is for you.
Meeting Excellence is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals. It is based on years of research observing team meetings, examining existing meeting documents, and conducting a number of intensive individual interviews in the U.S. and Europe. This important book offers the information and tools needed to prepare, facilitate, and follow up on all your meetings. Step by step, Meeting Excellence shows how to Create an action-focused meeting agenda Ensure that everyone participates in discussion Deal with disruptive and inattentive people Develop a climate of trust among meeting participants Create and deliver effective meeting presentations Stay on track to achieve your meeting goals Achieve clear communication during a multicultural meeting Liven up a dreary and unproductive meeting Close your meeting on an upbeat and positive note Get action on team action items Improve meeting communications with line management Evaluate your meeting quickly and effectively Choose among various web-based meeting tools
Have you ever been involved in a project that didn’t require a meeting? Neither have we. Well-run project meetings allow teams to get through the maze of distractions and obstacles to achieve results. Unfortunately, many project meetings aren’t well-run—they are viewed, by team members, as unproductive, tedious, wastes of precious time. But you can change that. The Project Meeting Facilitator contains practical techniques and practices that will help you facilitate our meetings more effectively, transforming them into well-planned, well-managed journeys that engage the team while achieving the intended goals.
No organization made up of human beings is immune from the all-too-common meeting gripes: those that fail to engage, those that inadvertently encourage participants to tune out, and those that blatantly disregard participants' time. In The Surprising Science of Meetings, Steven G. Rogelberg draws from extensive research, analytics and data mining, and survey interviews to share the proven techniques that help managers and employees change the way they run meetings and upgrade the quality of their working hours.
Measuring and Improving Patient Satisfaction provides a detailed "how-to" approach to establishing an effective patient satisfaction measurement program. The reader learns how to measure patient satisfaction and act upon the information obtained from patient satisfaction surveys. The book is based on the author's own experience in creating and implementing a patient satisfaction measurement program for the Med-Partners Friendly Hills Health Network in Southern California.
Meetings are an everyday occurrence in organizations of all kinds, but they don't always accomplish the purposes for which they were intended, and they often are a source of frustration for participants and the others who expect to benefit from them.