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For decades, the history of sexuality has been a multidisciplinary project serving competing agendas. Lesbian, gay, and queer scholars have produced powerful narratives by tracing the homosexual or queer subject as continuous or discontinuous. Yet organizing historical work around categories of identity as normal or abnormal often obscures how sexual matters were known or talked about in the past. Set against the backdrop of women’s work experiences, friendships, and communities during World War I, Disturbing Practices draws on a substantial body of new archival material to expose the roadblocks still present in current practices and imagine new alternatives. In this landmark book, Laura Doan clarifies the ethical value and political purpose of identity history—and indeed its very capacity to give rise to innovative practices borne of sustained exchange between queer studies and critical history. Disturbing Practices insists on taking seriously the imperative to step outside the logic of identity to address questions as yet unasked about the modern sexual past.
Discusses the history of sexuality in Britain in the first decades of the twentieth century and also the way it is studied.
Collecting data is easy for marketers. Figuring out what to do with it is hard. Technology has made it almost routine for com­panies to know exactly when, where, and how their customers shop, both online and off. As soon as someone pulls out a credit card—or even better, a membership rewards card—the data floodgates open. United Airlines knows if you think it’s worth $25 to check a suitcase. Verizon knows how often you call your mom. Hilton knows if you prefer a higher floor and a room away from the elevator. But after gathering and crunching all this cus­tomer data most companies have little or no idea how to use it. They either let it go to waste or abuse it with ill-considered, irrelevant, or even creepy marketing pitches. There’s a much better option, as Bryan Pearson has discovered after twenty years of studying the hidden patterns of consumer behavior. It really is possible to turn customer information into customer intimacy— systematically, efficiently, and without invading anyone’s privacy. And intimacy is the key to long-term loyalty, growth, and profits. As Pearson writes: Customers can only be acquired, churned, and reactivated so many times before they tire of your brand. There is a proven marketing equation in which customers willingly share information with you in the expectation of being better served and valued during future transactions. Capitaliz­ing on that equation is our business responsibility. The Loyalty Leap will give you the tools to per­suade customers to share more information in their own best interests. And it will help you make sense of all that data to build strong cus­tomer relationships. It also shares compelling examples, including: How Shell increased sales while reducing its network of gas stations by giving its best customers incentives to buy from another location. How GameStop offers its PowerUp Rewards members access to such events as the Comic-Con convention. How McDonald’s in Finland used location-based marketing to send special offers to customers near one of its locations, with a 40 percent response rate. How Caesars Entertainment uses data from its 40 million Total Rewards members to draw complete customer profiles, resulting in increased visits. Pearson believes this is one of the most exciting times in the history of marketing, and that loyalty marketing will be increasingly essential for years to come. His book will take you behind the cur­tain to show how the best companies are doing it.
In The Queer Art of History Jennifer V. Evans examines postwar and contemporary German history to broadly argue for a practice of queer history that moves beyond bounded concepts and narratives of identity. Drawing on Black feminism, queer of color critique, and trans studies, Evans points out that although many rights for LGBTQI people have been gained in Germany, those rights have not been enjoyed equally. There remain fundamental struggles around whose bodies, behaviors, and communities belong. Evans uses kinship as an analytic category to identify the fraught and productive ways that Germans have confronted race, gender nonconformity, and sexuality in social movements, art, and everyday life. Evans shows how kinship illuminates the work of solidarity and intersectional organizing across difference and offers an openness to forms of contemporary and historical queerness that may escape the archive’s confines. Through forms of kinship, queer and trans people test out new possibilities for citizenship, love, and public and family life in postwar Germany in ways that question claims about liberal democracy, the social contract, and the place of identity in rights-based discourses.
Creative Methods are a shortcut to what we didn’t know we knew. In working from a student’s or client’s own imagination and psychological material, a person discovers who they are and what they need to expand and move forward. This enriching and inspiring book on creative methods demonstrates the power and effectiveness of the creative approach in guidance and counselling settings. The twenty chapters in this volume focus on the importance and joys of play, creative expression, and imagination in effective learning: as we develop, observe, and interact with our own creations we can arrive at fresh insights by tapping into the wisdom of the unconscious mind. Creative methods often provide a new perspective on difficult emotions and allow us to perceive what they’re trying to tell us. Chapter topics include the following: Embodied Theatre Ecology; the Use of Poetry with Clients Recovering from Anorexia; Retirement Life Writing; the Value of Metaphors in Grieving; the Construction of New Narrative Identities in Careers; Dance Movement Psychotherapy as an Approach to Depression; Psychodrama and Philosophy in Learning Self-care by Encountering the “Unknown Other”; Artistic Tools for Psychotherapeutic Work with Children and Youth; Temporal Chair Work; Identity Learning through Paintings; and the ways in which Poetry can Help us Bridge Cultural Divides and Inform Career Learning Practices. This volume will be of value and interest to students, researchers, teachers, professionals, and practitioners of psychology, behavioural sciences, mental health, counselling, and education. The chapters in this book were originally published as special issues in the British Journal of Guidance and Counselling.
Set includes revised editions of some issues.