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Are you a manager overseeing direct support? Are you new to the field or presently a Direct Support Professional looking for answers? Then this is the book for you! DIRECT SUPPORT from A MANAGER'S VIEWPOINT can help you answer the frequent how-to questions of direct support. Unlike other "working with individuals with intellectual and developmental disabilities" and "introduction to disabilities" texts, DIRECT SUPPORT from A MANAGER'S VIEWPOINT offers a different approach because it: ? Explains the how-to of direct support, providing you understanding of routines, of dealing with challenges arising from individual uniqueness, and of an easy-to-master art of engagement in a way that makes practical application possible. ? Demonstrates ways of developing and delivering individualized staff actions, and applying the Opportunity Approach to understand and empower the person served. ? Tackles the harder questions of the capacity-preference disparities, providing you with navigation techniques and the golden rule of deriving preferences. ? Makes it easier to appreciate working with any given direct support situation by providing you ways to initiate and maintain direct interaction through stimulations and opportunity leads. Most other books on "tools and approach" to the field of disabilities only provide general advice. on the other hand, subject specific references offer only policy-centric interpretation of the direct support process, but fail to explain the overall context of what transpires on the ground or provide a problem-solving process. DIRECT SUPPORT from A MANAGER'S VIEWPOINT does all three--it provides the context, the process, and the problem. Written by a manager who grew through the ranks of direct support, this book is an invaluable guide to what really works in direct support. "I had always wondered how my child was being supported by Direct Support Staff until I read this book, and indeed Amara captures the nuts and bolts of the direct support process in the most practical and realistic manner that I have ever encountered. the approaches in the book are structured in a way that affords a seamless understanding of what Direct Support entails. the book left me with a clear sense of knowledge of what Direct Supporters do. As a parent of a child that is a recipient of Direct Support and will be a recipient of it as she progresses in life, I found a sense of comfort in knowing that a manual of this nature may be available to those who choose this noble profession." ---Yuvania J. Espino, Assistant Director, Public Affairs, Harlem Hospital Center, New York, NY. "Direct Support from a Manager's Viewpoint is exactly the resource that I have been searching for all along. This book accomplished a lot in terms of the transferable knowledge that fills each page; the practical relevance of the tools and approaches cannot be understated. I have immediately incorporated some of the information into my staff trainings." --- Raye T. McCollum, Quality Improvement Director, Southeast Bronx Neighborhood Centers, Inc., Bronx, NY "The depth of knowledge and passion put into this book beams out of each page; the way the content is structured is one of its greatest strengths in terms of the manner in which it exemplifies the everyday direct support situations and challenges through scenarios and then provides a very solid tool set that can be used by the DSP to work through the issues. Additionally, the use of graphics to explain the approaches helps make the book more practical. In short, this book is the clearest and most detailed description of the work a DSP must do and the considerations that must be given to that work that I have ever read in 20 years in the field." ---Lore Barcelona, Day Habilitation Coordinator, Sinergia, Inc., New York, NY
This monograph constitutes the final report of the EC-sponsored PRISM project, which was devoted to communications management for integrated broadband communications (IBC) within the RACE program. The book introduces and applies the distributed management framework (DMF) developed for the specification and design of multi-domain management systems for controlling, monitoring, and administrating IBC networks. The DMF framework is evaluated in detail and related to other international architectural and specification work aimed at creating advanced communication management systems. Also, a summary of existing platforms potentially supporting PRISM's DMF system, a glossary, a list of acronyms and abreviations, and a detailed subject index are included.
Data-intensive systems are software applications that process and generate Big Data. Data-intensive systems support the use of large amounts of data strategically and efficiently to provide intelligence. For example, examining industrial sensor data or business process data can enhance production, guide proactive improvements of development processes, or optimize supply chain systems. Designing data-intensive software systems is difficult because distribution of knowledge across stakeholders creates a symmetry of ignorance, because a shared vision of the future requires the development of new knowledge that extends and synthesizes existing knowledge. Knowledge Management in the Development of Data-Intensive Systems addresses new challenges arising from knowledge management in the development of data-intensive software systems. These challenges concern requirements, architectural design, detailed design, implementation and maintenance. The book covers the current state and future directions of knowledge management in development of data-intensive software systems. The book features both academic and industrial contributions which discuss the role software engineering can play for addressing challenges that confront developing, maintaining and evolving systems;data-intensive software systems of cloud and mobile services; and the scalability requirements they imply. The book features software engineering approaches that can efficiently deal with data-intensive systems as well as applications and use cases benefiting from data-intensive systems. Providing a comprehensive reference on the notion of data-intensive systems from a technical and non-technical perspective, the book focuses uniquely on software engineering and knowledge management in the design and maintenance of data-intensive systems. The book covers constructing, deploying, and maintaining high quality software products and software engineering in and for dynamic and flexible environments. This book provides a holistic guide for those who need to understand the impact of variability on all aspects of the software life cycle. It leverages practical experience and evidence to look ahead at the challenges faced by organizations in a fast-moving world with increasingly fast-changing customer requirements and expectations.
Software engineering requires specialized knowledge of a broad spectrum of topics, including the construction of software and the platforms, applications, and environments in which the software operates as well as an understanding of the people who build and use the software. Offering an authoritative perspective, the two volumes of the Encyclopedia of Software Engineering cover the entire multidisciplinary scope of this important field. More than 200 expert contributors and reviewers from industry and academia across 21 countries provide easy-to-read entries that cover software requirements, design, construction, testing, maintenance, configuration management, quality control, and software engineering management tools and methods. Editor Phillip A. Laplante uses the most universally recognized definition of the areas of relevance to software engineering, the Software Engineering Body of Knowledge (SWEBOK®), as a template for organizing the material. Also available in an electronic format, this encyclopedia supplies software engineering students, IT professionals, researchers, managers, and scholars with unrivaled coverage of the topics that encompass this ever-changing field. Also Available Online This Taylor & Francis encyclopedia is also available through online subscription, offering a variety of extra benefits for researchers, students, and librarians, including: Citation tracking and alerts Active reference linking Saved searches and marked lists HTML and PDF format options Contact Taylor and Francis for more information or to inquire about subscription options and print/online combination packages. US: (Tel) 1.888.318.2367; (E-mail) [email protected] International: (Tel) +44 (0) 20 7017 6062; (E-mail) [email protected]
Revised and updated for the second edition, the Handbook of Strategic Management provides a set of broad-based bibliographic essays on strategic management. It covers synoptic approaches, complexity theory, organizational capacity, financing strategy, networks, and chaos theory and offers an in-depth look the use of strategic management in the private, public, and nonprofit sectors. The National Institute of Personnel Management called this book "...the most comprehensive single-source treatment of strategic management." New topics discuss the role of strategic management in political decision making, uncertainty, the absence of strategy, productivity, teamwork, leadership, and change.
Information system architecture (ISA) specification as a part of software engineering field has been an information systems research topic since the 60's of the 20th century. There have been manifold specification methodologies over the recent decades, developed newly or adapted in order to target the domains of software modelling, legacy systems, steel production, and automotive safety. Still, there exist considerable issues constituting the need for a flexible ISA development, e.g. incomplete methodology for requirements in model-driven architectures, lacking qualitative methods for thorough definition and usage of viewpoints. Currently existing methods for information system architecture specification usually de- vise the target architectures either addressing only a part of software life-cycles or neglect- ing less structured information. The method for flexible information system architectures (FISA) specification uses the viewpoint concept for mediating the domain expert and technical system levels. The FISA-method defines construction and application reference models based on the ANSI/IEEE Standard 1471-2000, viewpoints with model transfor- mations based on OMG-Standard Model-Driven Architecture (MDA), and four different approaches for ISA specification, thus providing for flexibility both in construction and refactoring procedures. The development of FISA-method has been based on a thorough analysis of the ISA specification method field and constructs a comprehensive procedure and reference engi- neering models for flexible ISA specification. The genericity of the conceived construction and application procedure models of FISA allows for its usage not only in research, but also in industry settings, as presented on illustrative scenarios in steel manufacturing and automotive safety.
This book constitutes the refereed proceedings of the four workshops that were organized in conjunction with the International Conference on Business Information Systems, BIS 2013, which took place in Poznań, Poland, in June 2013. BIS workshops give researchers the opportunity to share their preliminary ideas and first experimental results and to discuss research hypotheses with a highly focused audience. The 25 papers in this volume were carefully reviewed and selected from 47 submissions and were revised and extended after the event. The workshop topics covered applications and economics of knowledge-based technologies (AKTB), business and IT alignment (BITA), enterprise systems for higher education (ESHE) and formal semantics for future enterprises (FSFE). In addition, two keynotes as well as ten papers presented at the PhD Symposium are also included in this volume.
User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future. - Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations - Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field - Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more!