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Despite the government's continued insistence on linking desertion with cowardice, the motivations for desertion are many and complex, and are either rooted in or encouraged by military policy. This history and analysis of military desertion from the Revolutionary War to Vietnam and the occupation of Iraq describes the official policies on desertion and how they have been implemented over time; problems in the military justice system; and the motivations for desertions. Comprehensive data and interviews with deserters are included.
Despite the governmentOCOs continued insistence on linking desertion with cowardice, the motivations for desertion are many and complex, and are either rooted in or encouraged by military policy. This history and analysis of military desertion from the Revo"
Includes, beginning Sept. 15, 1954 (and on the 15th of each month, Sept.-May) a special section: School library journal, ISSN 0000-0035, (called Junior libraries, 1954-May 1961). Also issued separately.
Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It introduces a ground-breaking model for measuring the impact of quality perception on your bottom line. Allowing you to look at quality from an outside-in, truly customer-centric perspective, the authors pave a concrete connection between enhanced customer perception and increased profitability. The book introduces cutting-edge concepts in customer-centric quality—explaining exactly how to identify, plan, cost justify, manage, and deliver consistent improvements to the factors that matter most to your customers. Helping you harness the power of the universal set of tools, techniques, and methods at your disposal in the field of quality, the book: Unveils a model that provides quantifiable information for determining the impact of customer perception on your bottom line Details a strategic model for attaining long-term benefits—including the tools required to make the necessary tactical changes Includes a wealth of customizable tools to help kick-start implementation efforts The text clearly illustrates how to implement methods proven to improve operational efficiencies, foster customer loyalty, and drive increased revenue through positive word of mouth. Complete with helpful checklists, templates, tools, and detailed instructions on how to tailor them to your company, the authors guide you through the path of evaluating, analyzing, and implementing the value-adding adjustments needed to drive profits and boost customer loyalty.
Examines the deleterious effects of the U.S. failure to focus on protecting the Iraqi population for most of the military campaign in Iraq and analyzes the failure of a technologically driven counterinsurgency (COIN) approach. It outlines strategic considerations relative to COIN; presents an overview of the conflict in Iraq; describes implications for future operations; and offers recommendations to improve the U.S. capability to conduct COIN.
A memoir about restoring the health of our people, and our democracy, from a physician and “one of the brightest young stars” of the progressive movement (Sen. Bernie Sanders). A child of immigrants, Abdul El-Sayed grew up feeling a responsibility to help others. He threw himself into the study of medicine and excelled—winning a Rhodes Scholarship, earning two advanced degrees, and landing a tenure-track position at Columbia University. At thirty, he became the youngest city health official in America, tasked with rebuilding Detroit’s health department after years of austerity policies. But El-Sayed found himself disillusioned. He could heal the sick—even build healthier, safer communities—but that wouldn’t address the social and economic conditions causing illness in the first place. So he left health for politics, running for Governor of Michigan and earning the support of progressive champions like Congresswoman Alexandria Ocasio-Cortez and Senator Bernie Sanders. This memoir traces the life of a young idealist, weaving together powerful personal stories and fascinating forays into history and science. Marrying his unique perspective with the science of epidemiology, El-Sayed diagnoses an underlying epidemic afflicting our country, an epidemic of insecurity. And to heal the rifts this epidemic has created, he lays out a new direction for the progressive movement. This is a bold, personal, and compellingly original book from a prominent young leader. “In Healing Politics, Abdul El-Sayed doesn’t just diagnose the causes of our broken politics; he gives us a prescription and treatment plan.” —Representative Pramila Jayapal
With the recent wars in Afghanistan and Iraq, once again America's men and women who have seen war close-up are suddenly expected to return seamlessly to civilian life. In Flashback, Penny Coleman tells the cautionary and timely story of posttraumatic stress disorder in the hope that we can sensitively assist those veterans who return from combat in need of help, and the families struggling to support them.
A powerful indictment on the history of police violence against people of color, from slavery to today's Black Lives Matter.
The Pulitzer Prize and National Book Award-winning author of First Family presents a revelatory account of America's declaration of independence and the political and military responses on both sides throughout the summer of 1776 that influenced key decisions and outcomes.