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This book analyzes the politics of state regulatory decision-making in telecommunications after the AT&T divestiture in 1984. The author takes a political-economy approach that explains how interest groups and institutional factors have shaped different state policies. He shows that the structure and composition of state regulatory institutions have important effects on pricing and competition in the telecommunications industry. The innovative methodology of this work combines qualitative empirical analysis from the entire U.S. with case studies of eight states. It identifies the deregulation winners and losers by examining the impact of changes in local and long-distance price structures on different groups, including users of telecommunications services, small businesses, residential consumers, and rural residents. The book includes recommendations for improving state policy.
Using numerous examples from businesses that have successfully undergone transition, this invaluable volume presents step-by-step strategies for reducing the human costs involved and tells managers what to expect, giving them practical suggestions for actions.