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Pursuant to a congressional request, GAO reviewed the Department of Defense's (DOD) program for solving the year 2000 computer systems problem, focusing on the: (1) overall status of DOD's effort to identify and correct its date-sensitive systems; and (2) appropriateness of DOD's strategy and actions to correct its year 2000 problems. GAO noted that: (1) DOD relies on computer systems for some aspect of all of its operations, including strategic and tactical operations, sophisticated weaponry, intelligence, surveillance and security efforts, and routine business functions, such as financial management, personnel, logistics, and contract management; (2) failure to successfully address the year 2000 problem in time could severely degrade or disrupt any of DOD's mission-critical operations; (3) DOD has taken many positive actions to increase awareness, promote sharing of information, and encourage components to make year 2000 remediation efforts a high priority; (4) however, its progress in fixing systems has been slow; (5) in addition, DOD lacks key management and oversight controls to enforce good management practices, direct resources, and establish a complete picture of its progress in fixing systems; (6) as a result, DOD lacks complete and reliable information on systems, interfaces, other equipment needing repair, and the cost of its correction efforts; (7) it is spending limited resources fixing nonmission-critical systems even though most mission-critical systems have not been corrected; (8) it has also increased the risk that: (a) year 2000 errors will be propagated from one organization's systems to another's; (b) all systems and interfaces will not be thoroughly and carefully tested; and (c) components will not be prepared should their systems miss the year 2000 deadline or fail unexpectedly in operation; (9) each one of these problems seriously endangers DOD chances of successfully meeting the year 2000 deadline for mission-critical systems; and (10) together, they make failure of at least some mission-critical systems and the operations they support almost certain unless corrective actions are taken.
The U.S. Government Accountability Office (GAO) is an independent agency that works for Congress. The GAO watches over Congress, and investigates how the federal government spends taxpayers dollars. The Comptroller General of the United States is the leader of the GAO, and is appointed to a 15-year term by the U.S. President. The GAO wants to support Congress, while at the same time doing right by the citizens of the United States. They audit, investigate, perform analyses, issue legal decisions and report anything that the government is doing. This is one of their reports.
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