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Do you want to be a part of a service that puts service users' needs first? Do you want to understand the complexity of workplaces that can seem to stand in the way of achieving this? Do you want to develop your decision-making skills to help you make realistic, relevant decisions that put the service user first? Do you want to develop a strategic perspective whilst still being able to attend to the detail of service delivery? If the answer to these questions is 'yes', read this book. To be actively involved in decisions - and to avoid becoming passive spectators to decisions imposed from outside - service delivery staff need strong decision-making skills and strategic awareness. Decision Making and Healthcare Management for Frontline Staff helps provide the thinking space needed by service providers to ensure that the service user's experience remains the core focus and purpose. It leads readers through a series of reference points to help them reflect upon and understand their own clinical situation, the factors that shape decisions made within it, and how they can actively engage with that process. The book will be essential reading for frontline healthcare staff and managers in all specialties who wish to understand factors in health service delivery beyond their own immediate professional interests and engage actively with them to shape decisions. It also provides educators with a practical framework of six learning units around which healthcare management teaching and learning modules can be designed, and discussions and reflection can be held. This is not just another book. Russell Gurbutt has managed in this short book to look at health service management from a multitude of perspectives in an original and creative way. This is not a stuffy text book, but is written in a very personal style to the reader. I recommend this book to all health professionals, whether at the beginning of their career or those who need a fresh insight into their own managerial position, as well as educators who may want to use the coffee break exercises with their students. - From the Foreword by Pat Donovan
“Everyone in a hospital leadership role should read this book as it offers a wealth of practical advice for organizations intent on improving their clinical care delivery.” —Amy C. Edmondson, professor, Harvard Business School, and author of The Fearless Organization All Americans deserve and should have access to high quality, affordable healthcare services delivered by professionals who have sufficient time and resources to care for them. This book offers proven and practical approaches for redesigning healthcare organizations to be less fragmented—and more patient-centered—by tapping into the experiences of staff on the front lines of patient care. Peter Lazes and Marie Rudden show how collaboration and active communication among administrators, medical staff, and patients are a core element of a successful organizational change effort. Through case studies and the direct voices and experiences of frontline workers, they explore exactly what it takes to effectively engage staff and providers in improving the patient care shortcomings within their institutions. This book not only is a manual detailing what can be achieved when frontline staff have a direct voice in controlling their practice environments but was written to show how to accomplish transformative changes in how our hospitals and outpatient clinics work. At a time when the massive gaps in our healthcare systems have been laid bare by the fragmented responses to the COVID-19 pandemic, this book offers hope and a plan for change.
Leadership is a vital part of delivering high quality healthcare for all healthcare professionals. With the introduction of the NHS Leadership Academy, Leadership Framework and the Competency Framework there has never been a better time for paramedics to hone their leadership skills and expertise. This is the first book of its kind to demonstrate just how vital leadership skills are for all paramedics and explore how paramedics can lead in their everyday practice. Divided into two parts the book looks at both the context of contemporary leadership for paramedic practice and then the specific skills of leadership. The book includes chapters on: What is leadership and who does it? Communication skills & leadership Working as a team Decision making Conflict resolution Mentorship and preceptorship Each chapter includes case studies, examples and quotes from real life paramedic practice to show what good leadership looks like in everyday clinical settings. The book also features profiles of real paramedics that demonstrate the role that leadership plays for all practitioners from novice student paramedics through to specialist paramedic practitioners. Essential reading for student paramedics and practitioners alike. Contributors: Kevin Barrett, Amanda Y Blaber, Graham Harris, Paul Jones, Linda Nelson, Mel Newton, Caryll Overy, Marion Richardson, Paul Street and Surinder Walia. "The notion of Leadership within the United Kingdom's (UK) National Health Service (NHS) has without question been one which continues to draw debate amongst policy makers, executive officers, service users, professional bodies and regulators. This book explores the many paradigms in which the notion of Leadership plays an ever increasing role in the lives of healthcare professionals. Its interaction with summaries of leadership ideologies, along with the questions posed by the authors, allow students to delve into the role of leadership, illustrating the various ways in which strong leadership helps shape and improve patient/client outcomes. The book explores the many paradigms in which the notion of Leadership plays an ever increasing role in the lives of healthcare professionals. This publication is not only an essential read for student paramedics, but other healthcare students embarking upon a career within the healthcare setting. Along with student paramedics, this book will assist experienced paramedics and those responsible for educating and mentoring paramedic students. Drawing on a vast range of experience and knowledge from a number of contributors to the book, the text provides insightful and illuminating ideas and suggestions as to how the notion of Leadership helps practitioners develop their own knowledge and skills as they progress through their career to become registered healthcare professionals. I strongly recommend this book to those starting their careers as healthcare professionals." John DonaghyJohn Donaghy BSc (Hons), PgCert, FHEA, FCPara.Principal Lecturer & Professional Lead - Paramedic Science, University of Hertfordshire, UK.
This provides a comprehensive, research-based introduction to healthcare management. The book takes an international perspective and draws links between the theory and practice of healthcare management and how best practice might be achieved within healthcare systems.
As information systems become ever more pervasive in an increasing number of fields and professions, workers in healthcare and medicine must take into consideration new advances in technologies and infrastructure that will better enable them to treat their patients and serve their communities. Healthcare Administration: Concepts, Methodologies, Tools, and Applications brings together recent research and case studies in the medical field to explore topics such as hospital management, delivery of patient care, and telemedicine, among others. With a focus on some of the most groundbreaking new developments as well as future trends and critical concerns, this three-volume reference source will be a significant tool for medical practitioners, hospital managers, IT administrators, and others actively engaged in the healthcare field.
In this book the theory and practices of Person Centered Care has been elaborated in detail.
Healthcare providers require timely and accurate information about their patients. As such, a great amount of effort and resources are spent to ensure that the right information is presented to the right people at the right time. Research Perspectives on the Role of Informatics in Health Policy and Management focuses on the advancements of Health Information Science in order to solve current and forthcoming problems in the health sector. Managers, policy makers, researchers, and Masters and PhD students in healthcare related fields will use this book to provide necessary insight on healthcare delivery and also to inspire new ideas and practices to effectively provide patients with the greatest quality care.
How Chinese hospitals have been growing and adopting international standards such as JCI and HIMSS EMRAM to fuel their advancements is not well-known to the western world. In this book, Jilan Liu, as former Principal Consultant of JCI and current Chief Executive Officer for HIMSS Greater China, presents a selection of case examples written by Chinese hospital executives and staff showcasing first-hand experiences and insights into how the leading healthcare organizations grow and continue their success in China. The case examples include Chinese hospitals who have participated in JCI accreditation and/or HIMSS EMRAM. These hospitals represent the new wave of organizations adopting international standards while accommodating the unique conditions of China.
Learn what evidence-based management (EB management) is and how it can focus thinking and clarify the issues surrounding a decision. The book provides a straightforward process for asking the right questions, gathering supporting information from various sources, evaluating the information, and applying it to solve management challenges. Numerous real-life examples illustrate how the EB management approach is used in a variety of situations, from inpatient bed planning to operating room scheduling to leadership development. These examples also demonstrate the potential costs and benefits of EB management. Show more Show less.
The COVID-19 outbreak has impacted many areas of our lives, including mental health. Lockdown and physical distancing measures have been one major effective intervention to counter the spread of the virus and reduce the impact of the disease. However, they have negatively impacted mental well-being and behaviors, either triggering the onset of new psychiatric symptoms and diseases or amplifying pre-existing ones. The pandemic and lockdown measures have also been associated with reduced access to treatment and facilities all over the world, further worsening mental health outcomes. The impact on mental health, although universal, varied between nations. Cultural and societal variables, including norms, values, religion, and stigma have played an important role in shaping COVID-19-related mental health symptoms, including anxiety, depression, grief, psychosis, and addiction. These sociocultural factors have also molded how mental health interventions are tailored and provided. Highlighting the intertwining relationship between the pandemic, mental health, and sociocultural factors are essential to managing emerging mental health symptoms adequately.