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Even when products and systems are highly localized, rarely is there one design suitable for a single, mono-cultural population of users. The products and systems created and used are cultural artifacts representing shared cognitions that characterize mental models that result from interactions with physical environments. Thus, culture is embedded and impacts the extent to which products are usable, accessible, useful, and safe. Products and systems that deviate from users’ mental models may have negative consequences for users, ranging from minor annoyance to more serious consequences such as severe injury or death. Both an introduction and a primer, Cultural Ergonomics: Theory, Methods, and Applications demonstrates how cultural ergonomics can be applied in research and practitioner contexts. It covers selection of theories, descriptions of research designs, methods to analyze the results, case studies, and strategies used to draw inferences and conclusions in a vast array of areas including occupational safety, global issues, emergency management, human-computer interaction, warnings and risk communications, and product design. Human factors/ergonomics, as a discipline, is slowly integrating cultural ergonomics into efforts to explore human capabilities and limitations in the context of design and evaluation. Edited by experts and containing contributions from pioneers in this area, this book provides examples and methodologies within a human factors framework. It provides systematic methods to apply what is learned from analysis of culture to the design, development, and evaluation of products and systems.
The previous edition of the International Encyclopedia of Ergonomics and Human Factors made history as the first unified source of reliable information drawn from many realms of science and technology and created specifically with ergonomics professionals in mind. It was also a winner of the Best Reference Award 2002 from the Engineering Libraries
In work environments world-wide, whether simple or complex, the ways in which people think, do their jobs, and interface with other human beings grow out of their experiences in the groups of which they are or have been a part. How these influences affect their performance and human interfacing in work environments throughout the world is the subject of cultural ergonomics. In this volume, distinguished scientists explore these cultural influences in relation to significant current concerns of ergonomics and human factors. These include scientific-philosophical considerations, aircraft safety, maritime safety, cross-national training, effective use of the world-wide web, multinational decision making, third-world industrial development, implementation of technology transfer, and the functioning of multicultural teams.
A comprehensive resource, this handbook covers consumer product research, case study, and application. It discusses the unique perspective a human factors approach lends to product design and how this perspective can be critical to success in the market place. Divided into two volumes, the handbook includes introductory and summary chapters on case study design, design methods and process, error and hazards, evaluation methods, focus groups, and more. It discusses white goods, entertainment systems, personnel audio devices, mobile phones, gardening products, computer systems, and leisure goods.
Jointly hosted by the Ergonomics Society of South Africa (ESSA) and the International Ergonomics Association (IEA), this conference was attended by over 300 delegates and represented the largest and most prestigious gathering of eminent international ergonomists in the history of Africa. It also marked the beginning of a revival in concern for the well-being and productivity of people at work in South Africa.The conference aimed to juxtapose two great ergonomic themes – the under-developed ethos of the affluent societies and the technologically advanced ethos of the most affluent societies. The structure of the proceedings reflects this with the first section addressing the priorities of countries in transition and the last section addressing the priorities of the most industrially-developed countries, who have, by and large, long since solved the sorts of ergonomics problems currently of concern in the under-developed world. In between these, in a roughly hierarchical arrangement from micro- to macro- levels of analysis, are sections which collectively help span the whole field of ergonomics. Section overviews are provided to outline the topics included in each section.
This two-volume set LNCS 11576 and 11577 constitutes the thoroughly refereed proceedings of the 11th International Conference on Cross-Cultural Design, CCD 2019, which was held as part of the 21st HCI International Conference, HCII 2019, in Orlando, FL, USA, in July 2019. The total of 1275 papers and 209 posters included in the 35 HCII 2019 proceedings volumes were carefully reviewed and selected from 5029 submissions. CCD 2019 includes a total of 80 papers; they were organized in topical sections named: Part I, Methods, Tools and User Experience: Cross-cultural design methods and tools; culture-based design; cross-cultural user experience; cultural differences, usability and design; aesthetics and mindfulness. Part II, Culture and Society: Cultural products; experiences and creativity; design for social change and development; cross-cultural product and service design; intercultural learning.
Every day we interact with thousands of consumer products. We not only expect them to perform their functions safely, reliably, and efficiently, but also to do it so seamlessly that we don't even think about it. However, with the many factors involved in consumer product design, from the application of human factors and ergonomics principles to red
The previous edition of the International Encyclopedia of Ergonomics and Human Factors made history as the first unified source of reliable information drawn from many realms of science and technology and created specifically with ergonomics professionals in mind. It was also a winner of the Best Reference Award 2002 from the Engineering Libraries Division, American Society of Engineering Education, USA, and the Outstanding Academic Title 2002 from Choice Magazine. Not content to rest on his laurels, human factors and ergonomics expert Professor Waldemar Karwowski has overhauled his standard-setting resource, incorporating coverage of tried and true methods, fundamental principles, and major paradigm shifts in philosophy, thought, and design. Demonstrating the truly interdisciplinary nature of this field, these changes make the second edition even more comprehensive, more informative, more, in a word, encyclopedic. Keeping the format popularized by the first edition, the new edition has been completely revised and updated. Divided into 13 sections and organized alphabetically within each section, the entries provide a clear and simple outline of the topics as well as precise and practical information. The book reviews applications, tools, and innovative concepts related to ergonomic research. Technical terms are defined (where possible) within entries as well as in a glossary. Students and professionals will find this format invaluable, whether they have ergonomics, engineering, computing, or psychology backgrounds. Experts and researchers will also find it an excellent source of information on areas beyond the range of their direct interests.
The fourth edition of the Handbook of Human Factors and Ergonomics has been completely revised and updated. This includes all existing third edition chapters plus new chapters written to cover new areas. These include the following subjects: Managing low-back disorder risk in the workplace Online interactivity Neuroergonomics Office ergonomics Social networking HF&E in motor vehicle transportation User requirements Human factors and ergonomics in aviation Human factors in ambient intelligent environments As with the earlier editions, the main purpose of this handbook is to serve the needs of the human factors and ergonomics researchers, practitioners, and graduate students. Each chapter has a strong theory and scientific base, but is heavily focused on real world applications. As such, a significant number of case studies, examples, figures, and tables are included to aid in the understanding and application of the material covered.
One of the most significant and yet largely overlooked factors influencing performance and workplace problem solving in many large organizations is that of national culture. Managers, and the organizations for which they work, need to be able to understand the influence of cultural values and beliefs on performance in order to identify appropriate solutions; strategies appropriate in one part of the world may be ineffective or even counter-productive in another. Bryan Hopkins' ground breaking book relates the concept of cultural dimensions, as developed by writers such as Hofstede and Trompenaars, to the performance engineering approaches of Gilbert and Mager and Pipe, to show how strategies for solving workplace performance problems need to consider the cultural composition of the workforce. It then provides a practical structure for problem solving within the context of an international, multi-cultural environment. This is a book for both managers working in an international setting or for those in national organizations who are dealing with the challenge of culturally diverse workforces. It's also a book for governments seeking to understand the potential implications of national culture on civilian or even military interventions.