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This concise and current text introduces readers to the dynamics of the public sector with a down-to-earth style. All new case studies link theory to the real-world practice of public administration.
"This is an important and timely assessment of how senior public servants ply their craft, greatly enriched by the manner in which it incorporates the views of departmental secretaries themselves and captures their innate scepticism of managerialism. One is left agreeing that good public administration is a cornerstone of democratic governance but that its application requires much more than textbook knowledge." - Peter Shergold, Chancellor, Western Sydney University, Australia "This book is among the best empirical analyses of Australian departmental secretaries in situ to date." - John Wanna, Emeritus Professor, Australian National University and Griffith University, Australia "Christine Shearer's book is an important contribution to understanding the 'purple zone' between politics and administration. The book's strength comes from presenting the perspective of those directly involved, current and former Australian departmental secretaries." - Andrew Podger, Honorary Professor of Public Policy, Australian National University, Australia "Christine Shearer's terrific exploration of trends in contemporary public administration is essential reading for anyone wanting to make sense of how things work in government. Her clear-eyed study, drawing on interviews with senior public servants, confirms that grand reform ideas must work through complex - often invisible - gear shifts before the rubber meets the road. This book is a treasure trove of insights." - Michael Mintrom, Professor of Public Policy and Director of Better Governance and Policy, Monash University, Australia. This book draws on empirical research to provide unique insight into the craft of public administration of the most senior echelons of the Australian Public Service (APS). An analysis is offered of public sector reforms and contemporary management ideas on which they were based, from the 1980s across Westminster polities. This book addresses how Departmental Secretaries construct their craft today amid such reforms, concluding with a conceptual model of the craft of public administration and implications for theory and practice. Christine Shearer is an Executive Director within the Australian Tax Office.
Public administration is a craft that demands real-world application of concepts and theories often learned in a classroom. Yet many students find it difficult to make the leap from theory to practice completely unaided. The Public Administration Workbook, 8e is specifically designed with the theoretically-grounded, practice-minded student in mind. It reviews scholarship in political science, law, industrial psychology, and the sociology of organizations and then allows students to see how these intellectual fields inform the analytical and managerial tasks that comprise public administration. Where standard public administration textbooks examine the nature of public agencies and explain how bureaucracies relate to other institutions, this workbook promotes a more effective way of learning—by doing—and more directly prepares those who will pursue careers in public agencies. Each chapter begins with a discussion of relevant concepts and scholarship before moving into a hands-on exercise analyzing core analytical and management challenges. This edition includes an all-new exercise on contract negotiation, many international examples interwoven throughout the book, and a fully updated HRM section to reflect alternative ranking and compensation systems. Each chapter is further supported by a detailed Instructor’s Manual written by the author to guide instructors on solutions, explanations, and ideas for using or modifying the exercises to fit a variety of course needs, as well as downloadable datasets and exercises, providing students with a unique opportunity to apply and test classroom concepts outside of the job.
The book examines the history and development of public administration, the study of the internal structure and functioning of government and its interaction with society and its citizens. It surveys different approaches to the field and the methodological and epistemological issues surrounding an interdisciplinary, applied social science.
Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.
The Art and Craft of Policy Analysis is a classic work of the Public Policy discipline. Wildavsky’s emphasis on the values involved in public policies, as well as the need to build political understandings about the nature of policy, are as important for 21st century policymaking as they were in 1979. B. Guy Peters’ critical introduction provides the reader with context for the book, its main themes and contemporary relevance, and offers a guide to understanding a complex but crucial text.
In addition to traditional management tools, government administrators require a fundamental understanding of the tools available to address the ever-changing context of government communications. Examining the ins and outs of the regulations influencing public information, The Practice of Government Public Relations unveils novel ways to integrate cutting-edge technologies—including Web 2.0 and rapidly emerging social media—to craft and maintain a positive public image. Expert practitioners with extensive government communications experience address key topics of interest and provide an up-to-date overview of best practices. They examine the specifics of government public relations and detail a hands-on approach for the planning, implementation, and evaluation of the wide-ranging aspects of government public relations—including how to respond during a crisis.In addition to the tools provided on the accompanying downloadable resources, most chapters include a Best Practice Checklist to help you successfully utilize the communication strategies outlined in the book. Focusing on the roles of government managers enacting policies adopted by elected officials and politicians, this book is ideal for program managers seeking innovative and inexpensive ways to accomplish their programs’ missions. While no manager can be an expert in all aspects of public administration, this book helps you understand the external communications tools available to advance the mission and results of your agency.
Managing in the public sector requires an understanding of the interaction between three distinct dimensions—administrative structures, organizational cultures, and the skills of individual managers. Public managers must produce results that citizens and their representatives expect from their government while fulfilling their constitutional responsibilities. In Public Management: Thinking and Acting in Three Dimensions, authors Carolyn J. Hill and Laurence E. Lynn, Jr. argue that one-size-fits-all approaches are inadequate for dealing with the distinctive challenges that public managers face. Drawing on both theory and detailed case studies of actual practice, the authors show how public management that is based on applying a three-dimensional analytic framework—structure, culture, and craft—to specific management problems is the most effective way to improve the performance of America’s unique scheme of governance in accordance with the rule of law. The book educates readers to be informed citizens and prepares students to participate as professionals in the world of public management.
This book draws on recent empirical research and reports unique insight into the craft of public administration of the most senior echelons of the Australian Public Service (APS).This work is set in the context of a comparative analysis of the significant public sector reforms by successive governments from the 1980s across Westminster polities. Such reforms and the contemporary management ideas on which they were based, including new managerialism and ‘new public management’ (NPM) travelled, were translated and transformed with some elements accepted and others rejected. This book addresses how the most senior public servants in the APS construct their craft today amid such reforms. Chapter two covers the myriad of public sector reforms across Westminster polities. Chapters three and four cover the environments and contemporary management ideas which influence public administration. Chapters five and six showcase the public actors and the responsibilities they execute when they construct their craft. The final chapter provides a conceptual model of the craft of public administration and provides implications for theory and practice.