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Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
A central principle of the healthcare profession is caring for others: do no harm. Yet in healthcare settings, the level of conflict among healthcare professionals and administrators is rampant. As a result, patient care suffers, and poor communication, bullying, hazing, harassment, and incivility is often widespread and tolerated in hospitals, nursing homes, rehabilitation centers, and clinics across the world. Conflict Management in Healthcare: Creating a Culture of Cooperation explains how to create an organizational culture and develop the interpersonal skills to turn everyday conflict into opportunities for enhancing interpersonal, team, and organizational relationships and patient care.
The Handbook of Conflict Management cuts across theoretical perspectives, strategic models, and situational contexts as the first all-encompassing conflict management reference. A young field in both research and practice, this foundational text sets precedents for furthering academic study and real-world progress in managing diverse instances of conflict. It draws on more than 600 references to probe sources of conflict and to prescribe means of reducing tension in organizational, institutional, and community settings. Introducing core themes and issues into the dialogue, the handbook provides techniques to promote peaceful negotiation, cooperation, and consensus.
Drawing on conflict resolution experience and recent democratic theory, Dukes traces the philosophical roots and development of the public conflict resolution field. He examines in detail how it has worked in practice, in the US and other western democracies.
Classroom management is a topic of enduring concern for teachers, administrators, and the public. It consistently ranks as the first or second most serious educational problem in the eyes of the general public, and beginning teachers consistently rank it as their most pressing concern during their early teaching years. Management problems continue to be a major cause of teacher burnout and job dissatisfaction. Strangely, despite this enduring concern on the part of educators and the public, few researchers have chosen to focus on classroom management or to identify themselves with this critical field. The Handbook of Classroom Management has four primary goals: 1) to clarify the term classroom management; 2) to demonstrate to scholars and practitioners that there is a distinct body of knowledge that directly addresses teachers’ managerial tasks; 3) to bring together disparate lines of research and encourage conversations across different areas of inquiry; and 4) to promote a vigorous agenda for future research in this area. To this end, 47 chapters have been organized into 10 sections, each chapter written by a recognized expert in that area. Cutting across the sections and chapters are the following themes: *First, positive teacher-student relationships are seen as the very core of effective classroom management. *Second, classroom management is viewed as a social and moral curriculum. *Third, external reward and punishment strategies are not seen as optimal for promoting academic and social-emotional growth and self-regulated behavior. *Fourth, to create orderly, productive environments teachers must take into account student characteristics such as age, developmental level, race, ethnicity, cultural background, socioeconomic status, and ableness. Like other research handbooks, the Handbook of Classroom Management provides an indispensable reference volume for scholars, teacher educators, in-service practitioners, and the academic libraries serving these audiences. It is also appropriate for graduate courses wholly or partly devoted to the study of classroom management.
Your school must be prepared to face problems that range from name calling and bullying to extortion, rape, and homicide. Decrease the chances of tragedy and learn how to respond most effectively! This essential handbook explores the causes of school violence, presents state-of-the-art information on preventing school violence, and arms you with practical interventions to use when violent incidents occur. You’ll also learn about the best Internet sites on school violence issues. This book—prepared by the editor of the Journal of School Violence—can help you decrease the chances of tragedy. It will also show you how to respond effectively when violence does occur. Part I: Causes of School Violence focuses on the ways that connectedness and identification with academics influence school violence. This section presents a framework for creating developmental interventions as well as a chapter examining the concept of “bonding to school,” with two interesting scenarios to consider. Part II: Prevention of School Violence examines the effectiveness of interventions in use today and brings you important information on threat assessment, peer mediation, and weapons reduction. You’ll also find an insightful chapter on the value of developing empathy and good communication with youth who are gang members. Part III: Interventions in Cases of School Violence provides you with effective strategies to address the consequences of crisis events and takes an incisive look at crisis events themselves, what they are, how they progress, and what you may encounter in their aftermath. In addition, you get an invaluable inside look at crisis intervention and support services in the aftermath of the 2001 Santana High School shootings in San Diego, California. With your purchase of this essential handbook, you’ll also be kept up to date by the author’s new Internet forum—a space where scholars and practitioners from around the world come together to create new strategies for school violence prevention and intervention and develop new online and print publications that address school violence. “When I was like 11, I was hanging out. I used to go to a middle school. It was for bad people, only bad people go there. It's a school just for bad people that had gotten kicked out of school. And I had got kicked out of my school cause they found me with a gun.” The Handbook of School Violence brings together many voices—those of violent youngsters and the helpers who provide the care they need—those of students who feel no connection with their families or with their work at school—those of the professionals who strive to prevent these students from acting on their feelings of alienation in violent ways—and those of scholars who create theory and research, laying the foundation for prevention and intervention. Add this book to your collection, and you’ll benefit from the contributions of this rich chorus of voices. And through the Internet forum, the chorus can add a new voice—yours. Visit the Handbook of School Violence Web site at http://genesislight.com/hsv%20files/about.html
Motivate students to get off the "conflict escalator" by talking things through and expressing feelings in constructive ways. Includes easy, classroom-tested methods and reproducible activity pages. For use with Grades K-2.