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Communicating effectively when addressing psychiatric and psychological problems in everyday practice can be difficult. This book provides a clear and concise guide on how to run consultations, using the Calgary-Cambridge Model. The model is applied to an extensive variety of mental health conditions, ranging from taking a good psychiatric history to specialist scenarios such as working with families and young people or breaking bad news in mental health. There are also practical and comprehensive chapters on anxiety, depression, psychosis, risk to self, mental capacity, dealing with emotions and mental health consultations in primary care. An accompanying downloadable resource enhances knowledge and promotes greater understanding through a series of simulated consultations which explore and answer the OSCE questions posed in the text. The practical, accessible and comprehensive approach helps clinicians increase their confidence in mental health consultations. It is also of great benefit to students wishing to improve their clinical skills and ultimately to pass their exams.
"An extremely informative and useable book covering many aspects of communication ... highly recommended for students and practitioners in the mental health field, whether nurses or not." Mental Health Practice "Learning to communicate effectively is vital for all nurses ... This exciting new book, with an accessible and engaging style, provides nurses working in mental health, with a valuable and comprehensive introduction to successful communication." Martina Mc Guinness, Nurse Practice Development Co-ordinator, HSE Dublin, Ireland "The book is thought provoking and provides examples not only of what we should be doing but also examples of what we should not to be doing. It is a text that I would have loved to have had access to in my student days and early practice and would therefore strongly recommend this book to students and indeed beginner mental health practitioners of any discipline." Sinead Frain, Clinical Nurse Specialist - Home CareBallyfermot/Lucan Mental Health Service "This accessible book takes you through the core communications skills required as a novice through to a more advanced level... The inclusion of clinical scenarios and practice exercises demonstrate clearly how to apply theoretical elements whilst working in a clinical situation ... It is a very good read and a valuable tool for anyone stepping out into the world of mental health nursing!" Antony Johnson, Mental Health Nursing Student, University of Salford, UK "The combination of knowledgeable discussion and richly illustrated case examples makes this an innovative text and an essential resource for those who are challenged with delivering mental health care. A must read for all students." Allison Tennant, Nurse Consultant and Psychotherapist, Rampton Hospital, UK "This useful book focuses on the skills that are absolutely central and essential to all mental health nursing, from basic communication skills to specific interventions and approaches." Dr Neil Brimblecombe, Director of Nursing/Chief Operating Officer, South Staffordshire & Shropshire Healthcare NHS Foundation Trust "This is a fantastic book, absolutely packed with just about everything a mental health nurse needs to know about communication skills ... The succinctly written chapters cover a wide range of key communications skills and each provides clear explanations, examples from 'everyday' life and clinical practice, with opportunities to reflect on your own experiences. Highly recommended." Alan Simpson, Professor of Collaborative Mental Health Nursing, City University London, UK This practical book provides a comprehensive guide to communication in mental health nursing, with an emphasis on demonstrating the use of different skills in various clinical settings. Written by experienced mental health professionals, the book is richly illustrated with a range of clinical case examples that will be recognisable to all nurses. Centred on the communication process as a whole, the topics are carefully presented through the use of patient-nurse dialogues and exchanges which bring the subject to life. This will help you to: Develop essential communication skills Communicate confidently Use phatic communication effectively Use self-reflection in your practice Develop the ability to deal with conflict Develop empathic helping relationships Draw upon various therapeutic models of communication Communication Skills for Mental Health Nurses is ideal for all nurses and healthcare professionals seeking to improve the skills required to communicate confidently and effectively with patients, their carers and other key people involved within the care environment.
This textbook provides the kind of comprehensive and in-depth preparation your students need to communicate optimally with patients, families, and fellow providers. Combining principles and practical applications, this text shows students how to apply communication techniques to patient care. It contains specific examples from many health care disciplines and is appropriate for all students in medicine, nursing, pharmacy, dentistry, and other allied health professions. Complete with chapter objectives, real-life examples and sample dialogue, and a glossary defining over 100 words and terms essential to the field of communication.
This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface.
Being able to engage with service users and communicate effectively is a fundamental skill identified by the NMC and required of all mental health nurses. The reality is that building rapport and developing therapeutic relationships does not come instinctively for everyone. The authors have responded to this with a book that explains the different communication theories and models and goes on to show students how they work in the real world. Innovative exercises encourage reflection and enable students to practice their developing communication skills as they progress. Throughout the book the authors are focussed on promoting recovery and have put the service user at the centre of the discussion, ensuring that their voice is heard. Key features: - Covers the communication content of the new NMC Standards and Essential Skills Clusters for pre-registration degree-level nursing education - Focussed on promoting recovery and adopts a person-centred approach - Interactive style using realistic scenarios and case studies making theory easy to apply to practice - Includes a chapter co-authored by a service user offering a unique insight.
The authors of this book provide current research on the challenges of communication skills, its importance for health care professionals and strategies for improvement. Chapter One explores the literature that studies the impact of electronic medical record use on communication between physicians and patients. Chapter Two reviews communicating with the psychologically distressed patient. Chapter Three reviews major theories of neurocommunication intended as the application of the findings of neurosciences for the study of interprofessional communication and behavior in healthcare. Chapter Four studies decision-making models in patients with depression.
Communication is an essential skill for nurses, midwives and allied health professionals when delivering care to patients and their families. With its unique and practical approach, this new textbook will support students throughout the three years of their degree programme and on into practice, focussing on how to develop person-centredness and compassionate and collaborative care. Key features include: * students′ experiences and stories from service users and patients to help readers relate theory to practice * reflective exercises to help students think critically about their communication skills * learning objectives and chapter summaries for revision * interactive activities directly linked to the Values Exchange Community website
Written by Gjyn O'Toole, Communication: Core Interpersonal Skills for Healthcare Professionals 4e is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the fourth edition challenges the reader to reflect upon their personal communication style and habits; introduces strategies and skills to enhance future practice, and encourages the development of confidence through activities, scenarios and case studies. This fully revised fourth edition will appeal to health science students and clinicians seeking to communicate more effectively in an increasingly complex healthcare environment. - Increased focus on digital communication - includes overviews and tips on navigating professional and personal electronic media - Individual and group activities throughout to encourage skill development, reflection and awareness of self and others - An extensive suite of scenarios – practice and apply your communication skills using realistic situations and individuals that healthcare professionals encounter in clinical practice - Chapter 5 The specific goals of communication for healthcare professionals: Effective conclusions of interactions and services: Negotiating closure - Chapter 20 Remote telecommunication or telehealth: The seen, but not-in-the-room healthcare professional - Chapter 23 - Person/s experiencing neurogenic or psychological shock - Chapter 25 - A Person/s fulfilling the role of a grandparent - Chapter 26 - Person/s with a spinal injury - Chapter 27 - A Person/s living in a residential aged care facility - An eBook included in all print purchases
- NEW! Chapter devoted to cross-cultural communication promotes understanding of care in a diverse workplace - NEW! Chapter on diseases and disorders discusses communication with patients experiencing specific physical and mental illnesses and disorders. - NEW and UNIQUE! Words at Work dialogue boxes demonstrate actual conversations between healthcare workers and clients. - UPDATED! Content reflects the most current communication tools for the modern healthcare setting. - NEW! Full-color design and art program promote engagement. - NEW and UNIQUE! Communication Guidelines boxes direct you to best practices for the effective exchange of information. - NEW! Additional Taking the Chapter to Work case studies demonstrate real-life communication pitfalls and successes.
This book and its companion, Skills for Communicating with Patients, Second Edition, provide a comprehensive approach to improving communication in medicine. Fully updated and revised, and greatly expanded, this new edition examines how to construct a skills curricular at all levels of medical education and across specialties, documents the individuals skills that form the core content of communication skills teaching programmes, and explores in depth the specific teaching, learning and assessment methods that are currently used within medical education. Since their publication, the first edition of this book and its companionSkills for Communicating with Patients, have become standards texts in teaching communication skills throughout the world, 'the first entirely evidence-based textbooks on medical interviewing. It is essential reading for course organizers, those who teach or model communication skills, and program administrators.