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Vonda Long's fresh approach to the counseling process focuses on the important and essential communication skills necessary for all potential counselors. Her emphasis on personal growth makes the book engaging and helps students understand themselves as they practice and learn how to become thoughtful and empathic helpers. The book is organized into an operational, structural framework for the helping process that incorporates outcome and process goals, philosophy of growth, communication, and facilitative skills. The author does not purport hers be the only possible framework, only a suggested framework that has been used successfully. The framework is based on the 3 R's: Rights, Respect, and Responsibility.
How we communicate with each other matters greatly. Our identity, our friendships and marriages, our families, and our culture are the product of how we speak to one another. Our words affect our hopes and dreams, as well as those of our children. We insult, complain, or criticize. We compliment, offer support, and inspire. These are choices that take place in the crevices of our most private and public conversations with others. This book bridges communication theory and practice to foreground an important message: positive communication matters. By examining closely how people talk to each other at home or at work, this book enables undergraduate and graduate students to communicate more positively. The Art of Positive Communication is an ideal text for undergraduate and graduate students enrolled in interpersonal communication courses and as a supplemental text to inspire all students to communicate better.
Text combining theory and practice and designed for both students and experienced professional nurses. The authors argue that successful nursing is based on good relationships with patients. Includes references and an index.
Embedding Counselling and Communication Skills provides step-by-step learning for those looking to gain theoretical and practical understanding of using counselling and communication skills within the helper role and explores how to apply these skills in the context of professional practice. Becky Midwinter and Janie Dickson introduce the reader to a new Relational Skills model which demonstrates the phases of relationship development. The authors show what happens within each phase and identify how and when to use skills appropriately. Learning is brought alive through the use of online unscripted video clip sessions of a real helper/client relationship giving the reader opportunities and encouragement to reflect and evaluate their learning. Written in a clear and accessible teaching style, Embedding Counselling and Communication Skills progresses through the ‘initial helper’ communication skills that are used in every day life, to the more complex and in-depth counselling skills required in a helper relationship. Knowledge of reflective practice, aspects of the relationship and how to manage change ensures the text considers the full range of general and specific skills and abilities required in a helper role situation, whilst the supporting online material is an invaluable tool to deepen and embed the theoretical understanding; practical application and self-reflection. This book will be an essential resource for students taking an introductory counselling skills course and qualified professionals who wish to enhance their knowledge of embedding counselling skills into their work and practice.
Describes in nontechnical language the human helping process and provides a road map through th complex concepts and research on helping. Aimed at self help.
This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface.
In this exceptional new sixth edition, the author has retained the practical framework for offering immediate problem-solving assistance to persons in crisis. Therefore, the goal of this updated and expanded edition is to provide knowledge and methods applicable to particular crisis circumstances. Specific topics include: core concepts that are fundamental to all intervention efforts, crisis theory and the philosophy of crisis intervention, basic communication and problem-solving skills, suicide prevention, assistance for terminally ill persons, bereavement counseling, intervention with crime victims, rape counseling, negotiating with armed perpetrators, group strategies, family and marital interventions, disaster relief, case management, physical facilities, modes of contact, community relations, selection, training, and burnout prevention procedures. The handbook also details a review of the research on crisis intervention and how individual intervenors can build upon that knowledge. Numerous case examples presented in the handbook (with fictitious names) are based on actual occurrences the author has encountered. The techniques in this book are applicable to crisis centers, hotlines, Internet-based services, victim-assistance programs, college counseling centers, hospitals, schools, correctional facilities, children and youth programs, and other human service settings. The Study Questions at the end of each chapter are designed to serve as useful applications of crisis intervention theories and principles. Intended for caregivers whose work involves crisis intervention efforts, this is an informative resource for counselors, social workers, psychologists, nurses, physicians, clergy, correctional officers, parole and probation officers, and lay volunteers.
This book, "Relationship and Communication Skills," is designed to help you develop the tools and techniques you need to build and maintain healthy relationships. From understanding the fundamentals of communication to navigating cultural differences and managing conflict, this book offers practical advice and real-world examples to help you become a more effective communicator and build stronger, more fulfilling relationships. Throughout the book, you'll learn how to improve your communication skills, recognise and manage your emotions, build empathy and active listening skills, and develop assertiveness in your communication style. You'll also explore strategies for resolving conflict, building trust, and fostering intimacy and connection through effective communication. Whether you're looking to improve your romantic relationships, strengthen your friendships, or enhance your professional collaborations, this book will provide you with the tools and insights you need to succeed. With its practical approach and focus on real-world examples, "Relationship and Communication Skills" is an essential resource for anyone looking to build and maintain healthy, meaningful relationships in today's fast-paced world.
A proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication in Healthcare Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships—between patients and providers, as well as among providers—at the center of care. Now, for the first time, ACH’s proven and effective methodology is detailed in this invaluable step-by-step guide. You’ll learn communication skills that will enable you to: * Provide more accurate diagnoses and effective treatments—and improve patient outcomes * Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers * Further develop your communication skill set—and help others do the same In this practical—and potentially life-saving—volume, you’ll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry. To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.
Our personality styles affect all areas of our lives. Communication Skills Magic, helps the reader easility identify the four personality styles - including one's own personality style - and communicate most effectively with each style; prevent or manage conflict with each style, motivate effectively each style; and much more. Self-knowledge, of course, goes beyond communication - the book also helps the reader understand the strengths and weaknesses of each style and gives concrete tips for each style on how to become more productive.