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Commercial Management: theory and practice defines the role of commercial management within project-oriented organisations, providing a framework for and helping to develop a critical understanding of the factors that influence commercial management practice. It also identifies generic aspects of this practice and provides a theoretical foundation to these activities, by reference to existing and emergent theories and concepts, as well as to relevant management best practice. The book is structured into four parts: Part 1 Introduction – Commercial Management in Project Environments explores the nature of commercial practice within project-oriented organisations at the buyer-seller interface. It presents a Commercial Management framework, which illustrates the multiple interactions and connections between the purchaser‘s procurement cycle and a supplier‘s bidding and implementation cycles. Additionally, it outlines the principle activities undertaken by the commercial function, identifies the skills and abilities that support these activities and reviews the theories and concepts that underpin commercial practice. Finally, it identifies areas of commonality of practice with other functions found within project-oriented organisations, plus sources of potential conflict and misunderstanding. Part 2 – Elements of Commercial Theory and Practice covers commercial leadership; exploring strategy; risk and uncertainty management; financial decision-making; and key legal issues. Part 3 – Approaches to Commercial Practice addresses best practice management; and commercial and contracting strategies and tactics. Finally, Part 4 – Case Studies offers two extended case studies: Football Stadia (the Millennium Stadium, Cardiff; the Emirates Stadium, Islington; and Wembley Stadium, London); and Heathrow Terminal 5. The book provides a one-stop-shop to the many topics that underpin commercial management practice from both a demand (buy-side) and a supply (sell-side) perspective. It will help develop an understanding of the issues influencing commercial management: leadership, strategy, risk, financial, legal, best practice management and commercial and contracting strategy and tactics. This book’s companion website is at www.wiley.com/go/lowecommercialmanagement and offers invaluable resources for both students and lecturers: • PowerPoint slides for lecturers on each chapter • Sample exam questions for students to practice • Weblinks to key journals and relevant professional bodies
This is the first book to establish a theoretical framework forcommercial management. It argues that managing the contractual andcommercial issues of projects – from project inception tocompletion – is vital in linking operations at the projectlevel and the multiple projects (portfolios/ programmes) level tothe corporate core of a company. The book focuses on commercial management within the context ofproject oriented organisations, for example: aerospace,construction, IT, pharmaceutical and telecommunications – inthe private and public sectors. By bringing together contributionsfrom leading researchers and practitioners in commercialmanagement, it presents the state-of-the-art in commercialmanagement covering both current research and best practice. Commercial Management of Projects: defining thediscipline covers the external milieu (competition,culture, procurement systems); the corporate milieu(corporate governance, strategy, marketing, trust, outsourcing);the projects milieu (management of uncertainty, conflictmanagement and dispute resolution, performance measurement, valuemanagement); and the project milieu (project governance,contract management, bidding, purchasing, logistics and supply,cost value reconciliation). Collectively the chapters constitute a step towards the creationof a body of knowledge and a research agenda for commercialmanagement.
This handbook covers all the practices and procedures the quantity surveyor working in a contractor's office needs to know - from budgets and forecasts to cost-value comparisons and partnering. By giving a thorough account of the commercial aspects of the work of the contractor's QS, the book offers a useful insight into their day-to-day work, with plenty of sample documents, worked examples and extracts from the standard contracts. This is a practical manual but it also helps develop an understanding of the theory underpinning current practice. As the QS role becomes more complex, commercial managers wanting to maximise profitability will find the sound advice given here invaluable as it: ? demonstrates tried-and-tested best practice through practical examples ? provides a good grounding in financial management and cost analysis ? describes the need for benchmarking, the benefits of setting targets and the use of key performance indicators (KPI's) as a means of increasing project and company performance ? highlights the benefits of teamworking.
Commercial Project Management fills a void in the project management landscape. Project manager and author Robin Hornby considers commercial project management to be a neglected and poorly understood discipline, a situation he aims to rectify. His new book, with a wealth of ‘how to do it’ advice, explanatory illustrations, practical techniques, and proven checklists, will give contracted project managers a confidence boost and a head start in their demanding role. The book explains how standard projet management practices can be evolved to address the commercial setting and adopted by the professional services firm as a key part of its business operations. At the same time, their project managers must assume a new accountability to the firm’s business manager for revenue, must manage the space between sales and the client, and deal with other business matters defined by contract. This transforms many of the routine tasks and behaviors of the project manager, creates several new ones, and requires new skills. This is a how-to book for project and business managers working in a commercial environment looking for practical guidance on conducting their projects and organizing their firm.
A comprehensive guide and reference to help those who manage or design factory buildings, office complexes, hospitals, and other commercial and industrial facilities. Table of Contents: Faciltities Design for Global Competitiveness; Focusing Facilities; Strategic Master Site Planning; Site Planning; Site Selection; Factory Layout and Design; Material Handling and Storage Planning; Office Planning; Laboratory Space Planning; Designing Clean Rooms; Integrated Production and Capacity Planning; Evaluating and Selecting Alternative Facility Plans; Queing Methods for Factory Evaluation; Computer Modeling for Facility Design and Evaluation; Facility Management Systems; Planning for Integrated Systems Across a Facility; Facilities Maintenance; Design of Commerical and Industrial Buildings and Structures; Managing a Facilities Construction Project; and The Evoution of the Factory System. Illustrations. Index.
Almost 80% of CEOs say that their organization must get better at managing external relationships. According to The Economist, one of the major reasons why so many relationships end in disappointment is that most organizations 'are not very good at contracting'. This ground-breaking title from leading authority IACCM (International Association for Contract and Commercial Management) represents the collective wisdom and experience of Contract, Legal and Commercial experts from some of the world s leading companies to define how to partner for performance. This practical guidance is designed to support practitioners through the contract lifecycle and to give both supply and buy perspectives, leading to a more consistent approach and language that supports greater efficiency and effectiveness. Within the five phases described in this book (Initiate, Bid, Development, Negotiate and Manage), readers will find invaluable guidance on the whole lifecycle with insights to finance, law and negotiation, together with dispute resolution, change control and risk management. This title is the official IACCM operational guidance and fully supports and aligns with the course modules for Certification.
This ground-breaking title from the world s leading authority on contemporary contracting best practices, the IACCM (International Association for Contract and Commercial Management) delivers a lively and practical complete insight into the contracting process which is useful in both business and personal life. Contracts are the language of business, and this book gives readers the essentials that can make a difference to any deal, no matter how big or small. Designed for the non-contract business professional, this book takes project managers and other professionals through the basic process and gives them a road map to improved results, increased value, and successful outcomes In this book you ll find sensible guidance and approaches to ensure business success. Case studies showing you what can go wrong and what can go right -- bring theory into the real world. Checklists give confidence and enable you to be certain that you have asked and answered the right questions as you go through any deal. This real-world approach demonstrates the value of effective contracting. This is not dry, academic prose. It is compelling and dynamic advice and tools to manage business relationships for both buyers and sellers.
The Commercial Manager is the complete handbook for practitioners across all sectors of commerce and industry and covers every aspect of this multi-faceted role. Commercial management covers a large range of different and crucial functions including contract negotiation, procurement, financial management, risk management, project management--and yet until now the subject has rarely if ever been treated as a single discipline. This book fills that important gap. Written by authors with wide practical experience, The Commercial Manager offers expert, accessible and practical guidance on all the British legal, commercial and planning aspects of this crucial management role. It will serve as an indispensable handbook for managers in both the private and public sectors. Part One covers commercial awareness and relationships, the contract and negotiation techniques. Part Two explores techniques of risk management and Part Three provides expert advice on planning and project management.