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In Client Science, Marjorie Corman Aaron helps lawyers to effectively communicate with their clients, particularly when delivering bad news or other legal realities.
Lawyers know that client counseling can be the most challenging part of legal practice. Clients question and often resist the complexities and uncertainties inherent in law and legal process. Honest advice from the lawyer can make a client doubt his or her allegiance and zeal. Client backlash may be directed at the lawyer who communicates bad news. Thus, the lawyer may feel torn between the obligation to clearly inform a client about weaknesses in legal positions and fear of damaging the client relationship. Too often, the lawyer struggles to counsel a particularly difficult client, but to no avail. Client Science is written to provide insight and advice to lawyers on how to more effectively communicate with their clients with regard to legal realities and difficult decisions. It will help lawyers with the always-difficult task of delivering "bad news," which will result in better-informed and thus more satisfied clients. The book explains applicable social science research and insights and translates them into plain language relevant to legal practice and client counseling. Marjorie Corman Aaron offers specific suggestions related to a lawyer's ordering, timing, phrasing, and type of explanation, as well as style adjustments for the lawyer's voice, gesture, and body position, all to impact client counseling and to improve the lawyer-client relationship.
Exploring the nature of trauma and how best to deal with it is not only a timely task, it is a necessary one. While COVID, isolation, and social unrest don’t necessarily cause trauma—trauma is about how one reacts to a thing, not the thing in itself—the fact is that these days many of us are dealing with some sort of trauma. How can we heal? Perhaps through a therapy known as EMDR, which stands for eye movement desensitization and reprocessing. Cowritten by Michael Baldwin, a patient who experienced transformative relief from trauma through EMDR therapy, and Dr. Deborah Korn, a therapist (though not Baldwin’s therapist) who explains exactly how and why EMDR works, Every Memory Deserves Respect brings the good news of EMDR to countless readers who may not even know of it but would greatly benefit from using it. We learn the origins of EMDR and of its effectiveness in treating those suffering from post-traumatic stress disorder; how a session works; questions to ask a therapist before beginning. But we also learn a great deal about trauma—how it can refer to any experience, big or little, that is overwhelming, triggers strong negative emotions, and involves a sense of powerlessness or intense vulnerability; how it’s stored in our memories, and our bodies, waiting to be triggered; and how EMDR resolves it. Every Memory Deserves Respect is a warm, accessible, and helpful book, in part because of its innovative use of full-page photographs paired with a statement, definition, or affirmation. And that, combined with its mix of personal story and trusted authority, makes this an unusually effective introduction to a complicated and important subject.
Environmentally, our planet lacks the laws to keep it safe and those laws we do have are feebly enforced. Every new year is the hottest in human history, while forest, reef, ice, tundra, and species are disappearing forever. It is easy to lose all hope. Who will stop the planet from committing ecological suicide? The UN? Governments? Activists? Corporations? Engineers? Scientists? Whoever, environmental laws need to be enforceable and enforced. Step forward a fresh breed of passionately purposeful environmental lawyers. They provide new rules to legislatures, see that they are enforced, and keep us informed. They tackle big business to ensure money flows into cultural change, because money is the grammar of business just as science is the grammar of nature. At the head of this new legal army stands James Thornton, who takes governments to court, and wins. And his client is the Earth. With Client Earth, we travel from Poland to Ghana, from Alaska to China, to see how citizens can use public interest law to protect their planet. Foundations and philanthropists support the law group ClientEarth because they see, plainly and brightly, that the law is a force all parties recognize. Lawyers who take the Earth as their client are exceptional and inspirational. They give us back our hope. PRAISE FOR JAMES THORNTON AND MARTIN GOODMAN ‘Humanity's grace and dignity are restored each time a case is successfully brought and won … by these exceptional environmental lawyers.’ Sculpture
A significant challenge in occupational therapy practice today is to ensure that services are client-centered, focused on occupation, and supported by research evidence. Individuals in Context: A Practical Guide to Client-Centered Practice, edited by Virginia G. Fearing and Jo Clark, presents an integrated approach to practice. The Occupational Performance Process Model, which is the focus of the text, is an easy-to-use seven-stage guide to client-centered, evidence-based practice. Practical applications and sample case studies assist the reader in applying this approach in everyday practice. The book addresses challenges to practice and provides a self-evaluation tool for clients and therapists to reflect on achievements and barriers to client-centered practice. It weaves theory into practice in a refreshing and understandable way. This gem of a book is a collaborative effort by clients, clinicians, academics, and administrators, who present a practical approach to client-centered practice in language that is accessible to busy therapists and students. Individuals in Context is a response to clients, therapists, and student therapists who are seeking ways to think about the occupational therapy process. It provides students and therapists at any stage in their career with an opportunity to reflect on their personal practice to ensure that it focuses on client's needs, is based on sound theory, centered on occupation, and continually evaluates the outcome of therapy intervention. Each chapter reflects the voices, values, and contexts of its authors, and this diversity has been intentionally preserved. It is a multifaceted choir supporting occupational therapy students and therapists in everyday practice.
The death of a patient is every therapist’s worst nightmare. Even more frightening is the debilitating silence that surrounds a therapist after the death of a client. What do you do? How do you proceed with your personal and professional life? Until now, advice on surviving a patient’s suicide has been scarce. This book examines this much-overlooked topic to help you continue to live and practice confidently. The authors of this courageous book mix first-person narratives with professional strategies to help therapists deal with the emotional and legal consequences that follow the loss of a client. Therapeutic and Legal Issues for Therapists Who Have Survived a Client Suicide provides you with: models of coping strategies for clinicians after a client completes a suicide an examination of factors that compound the trauma for the therapist survivor examples for dealing with a client’s family suggestions for developing curricula for training institutions recommendations for supervisory guidelines explanations of—and means of mitigating—legal liability This practical book describes various ways of dealing with clinician and supervisory responsibilities after a client’s self-inflicted death. It will show you how to minimize the legal risks of working with suicidal clients and help you regain your sense of professional competence if a suicide occurs. New methods of screening and treatment assistance are offered. With about 30,000 suicides occuring the the United States annually, and many of those people in treatment at or near the time they commit suicide, thousands of clinicians face this trauma yearly. The clear, specific, therapeutic and legal guidelines you’ll find in the book, as well as the philosophical discussions, make it a vital read for therapists, counselors, social workers, nurses, supervisors, and educators in mental health training institutions.
This book is for the new courses on client server architecture and client server applications which are emerging in many MIS programs, particularly those with telecommunications concentrations. Because of its flexible organization and practical orientation it is appropriate for a wide variety of levels, including community college, undergraduate, and graduate. It incorporates the same pedagogical models and hands-on, business oriented emphasis which has been successful in Goldman's previous books.
Does it feel like you work in a "red ocean filled with sharks?" Eat or be eaten. Fierce competition. Continual battling over scarce resources. What if there was another path? What if you could create your own blue oasis where profits are higher, marketing is as natural as breathing, and competition is nearly nonexistent? This nirvana can be a reality when you practice the principles of Giftology. In this unusual un-marketing resource you'll discover... *Why Giftology isn't an expense...it's an investment that can pay off with huge dividends. *How to practice Giftology on a tight budget... it's easy and very effective. *How Giftology turns existing clients into your best salespeople. *Why (and how) gifts with a relatively low value can trump something expensive. *When is the best time to send gifts? (The answer may surprise you.) *How to unleash a "Referral Factory," a small army of influencers vouching for you--no gimmicks, no catches. *Find out how Giftology can transform your supply chain. *The ten worst gifts... definitely avoid these. (This info's available in the expanded bonus resource. Just click the link inside! It's my gift to you.) The average person is hit with at least thirty thousand messages a day, courtesy of that "red ocean filled with sharks." Giftology neutralizes that deadly philosophy and equips you with every tool you need to make your message a priority. Every time. Get your copy today!
A collection of best practices for creating slide presentations. It changes your approach, process and expectations for developing visual aides. It makes the difference between a good presentation and a great one.
Morgan's Small Animal Practice Client Handouts combines a book and CD-ROM to include 450 educational handouts that cover everything your clients need to know about their pet's condition. Content ranges from basic descriptions of illnesses and frequent signs to preventive measures and expected outcomes, all on a single page. Give your clients an educational resource to help them understand what their pet's illness is, how it will affect the animal's regular routine (as well as their own), and when they need to contact the veterinary office for consultation. - CD can be uploaded to more than one computer allowing for simultaneous use in the exam room and/or front desk. - Single page handouts are presented in a practical, easy-to-understand format that does not overwhelm the client. - Perforated pages facilitate easy storage, retrieval, and quick access for copying. - Organized alphabetically and by body system enabling you to quickly locate the information you need. - Customizable handouts on the CD let you adapt the look and content of all documents to reflect the practice's identity and address specific concerns of each client. - Spanish versions on the CD help you communicate with Spanish-speaking clients. - Advanced search function on the CD lets you search for information by topic, species, word, or phrase. - 100 printable images on the CD facilitate discussion with clients about their pet's condition and save you time in explanation.