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From citizen's charter to public service Guarantees : Entitlements to public services, twelfth report of session 2007-08, report, together with formal Minutes
This book is available as open access through the Bloomsbury Open Access programme and is available on www.bloomsburycollections.com. Guy Standing's immensely influential 2011 book introduced the Precariat as an emerging mass class, characterized by inequality and insecurity. Standing outlined the increasingly global nature of the Precariat as a social phenomenon, especially in the light of the social unrest characterized by the Occupy movements. He outlined the political risks they might pose, and at what might be done to diminish inequality and allow such workers to find a more stable labour identity. His concept and his conclusions have been widely taken up by thinkers from Noam Chomsky to Zygmunt Bauman, by political activists and by policy-makers. This new book takes the debate a stage further, looking in more detail at the kind of progressive politics that might form the vision of a Good Society in which such inequality, and the instability it produces, is reduced. A Precariat Charter discusses how rights - political, civil, social and economic - have been denied to the Precariat, and argues for the importance of redefining our social contract around notions of associational freedom, agency and the commons.
"White Paper". Dated July 1991
Exploring the story of user involvement in the NHS over the last 30 years, this fascinating new book provides an analysis of the conceptual terrain that underlies debates about public and patient involvement. It is essential reading for students in all health related disciplines for whom the user experience is key.
Based on in-depth research and 50 interviews with senior officials. Examines recent innovations: structural change to separate policy and operational functions; total quality management principles; performance targets, service standards and client assessment; partnership and single window/one stop shopping techniques.
India is poised at a crucial juncture in its post-independence history. Accountability, the heartbeat of governance, is under siege. Misgovernance is so vividly visible today that it is a strong signal that India’s liberal democracy is disobeying the principles of its grand design. Citizens are deeply concerned about the state of their nation, but unsure what role they can play in improving accountability. Accountability: Angst, Awareness, Action was written to increase the public understanding of accountability. The author, Jay P. Desai, asks very important questions: How did accountability historically evolve in India; can accountability be measured; how does India rank against other countries; does accountability impact economic and social performance; does our socio-cultural fabric influence accountability; and what role do existing accountability mechanisms and institutions play in strengthening, or weakening, the four foundations of accountability?
This book offers a conception of citizenship which is consonant with current 'Third Way' policies articulated by New Labour.
Governance and ethics are intertwined. A government functions within certain broad moral and ethical parameters, integrally linked with the sociological foundation of the polity in which it is articulated. The importance of ethics in governance has acquired a significant place in contemporary theoretical discussion. This book situates ethics in governance in India in the national frame and incorporates the context of globalization, allowing for the increasing importance of non-state global actors in national decision making. The author argues that a lack of ethics quickly turns into corruption and leads to governmental efforts to deal with it. He proposes that ethics are a set of standards that a society places on itself to articulate its responses to societal needs, and discusses the efforts of the Indian government at eradicating corruption and its failure. A theoretical approach to the issues of ethics in governance and corruption, this book is of interest to academics in the fields of Asian Politics, in particular Indian politics, and political philosophy.