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In Changing Bureaucracies, international experts provide an unparalleled look at how public sector bureaucracies can better adapt to the reality of unprecedented levels of uncertainty and complexity, and how they can better respond to the emerging needs and demands of citizens and beneficiaries. In particular, they discuss in detail how evaluation can play an important role in aiding bureaucracies in adapting, while noting that the value of evaluation is not at all automatic. Written in a clear and accessible prose, the contributors identify stability as a strength of bureaucratic structures, although adaptability is required in order to remain relevant. They also emphasize the need for bureaucratic rules and practices to be open to examination, such as through evaluation, noting that these rules may take on a life of their own, increasing distrust and conflicting with a meaningful focus on how outcomes and impacts benefit citizens. The book concludes with guidance for both evaluators and for public sector leaders about steps that they can take to improve the responsiveness and relevance of public sector organizations. Pioneering the provision of reflections on how evaluation can play an important role in aiding bureaucracies in adapting, Changing Bureaucracies is an important acquisition for public sector leaders, evaluators, evaluation managers and commissioners and academics alike.
This conceptual work addresses organizations' responses to management improvement efforts, offering a practical approach for ensuring desired results when making improvements in managing organizations. In examinations of three methodologies for organizational improvement -- strategic planning, management by objective, and executive development -- this exceptional book analyzes the critical factors that influence change. The ground-breaking hypothesis evolved from this research affords executives rational means for planning changes in their organizations. Changing Bureaucracies: Understanding the Organization Before Selecting the Approach will be invaluable to management personnel in federal, state, and local governments, as well as executives in the private business sector. In addition, senior undergraduate and graduate level students of public administration, political science, government, business administration, and economics will gain vital insights into successful approaches to organizational changes. Book jacket.
This volume contains a collection of six essays that contribute to the history of the growth of the modern American state by focusing on the development of bureaucracies in selected areas of public policy since 1945. Bureaucracy is the collective organizational structure, procedures, protocols, and set of regulations in place to manage activity, usually in large organizations and government. These writers analyze many aspects of the elaborate bureaucratic structures that have come to characterize our federal government during the 20th century. The authors of the essays are interested in the characteristics of the organizations that have evolved and in how those institutions have influenced policy outcomes.
A study of the process of change in 240 city, county and state public bureaucracies, responsible for local finance administration, reveals what influences the change and what direction it is likely to take.
The classic book on the way American government agencies work and how they can be made to work better -- the "masterwork" of political scientist James Q. Wilson (The Economist) In Bureaucracy, the distinguished scholar James Q. Wilson examines a wide range of bureaucracies, including the US Army, the FBI, the CIA, the FCC, and the Social Security Administration, providing the first comprehensive, in-depth analysis of what government agencies do, why they operate the way they do, and how they might become more responsible and effective. It is the essential guide to understanding how American government works.
The routinization process, i.e., how service practices in urban bureaucracies become part of "standard practice," is described by examining the life histories of six types of innovation: computer-assisted instruction, police computer systems, mobile intensive care units, closed circuit TV systems, breath testing for driver safety, and Jet-Axe (an explosive fire-fighting device). The life histories are analyzed in terms of the achievement of ten organizational events, conceptualized as "passages" (transitions to another organizational state) or "cycles" (survival over periodic events). The study emphasizes how these events are critical to the life history of an innovative practice. The stages in which routinization occurs and the conditions that lead to it are discussed, and several strategies that were found effective in promoting routinization are presented. The study suggests several steps that, if confirmed by further research, will allow policy officials to assess and influence routinization.
This title is an examination of the role and relevance of international bureaucracies in global environmental governance. After a discussion of theoretical context, reaserch design, and empiral methodology, the book presents nine in-depth case studies of bureaucracies.
A playbook for mastering the art of bureaucracy from thought-leader Mark Schwartz.
This study explores the difficulties of translating presidential policy initiatives into ground-level policy implementation by the permanent government. Drawing on organization theory, it focuses on the ways that bureaucratic behaviours shape an agency's responsiveness to directives.
Drawing upon evidence from recent experiments in energy policy making in Canada, this book explores the strategic consequences of bureaucratic change, focussing on the technical and political roles of bureaucrats in determining large-scale policy outcomes.