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What if almost everything you know about creating a culture of innovation is wrong? What if the way you are measuring innovation is choking it? What if your market research is asking all of the wrong questions? It's time to innovate the way you innovate. Stephen Shapiro is one of America's foremost innovation advisrrs, whose methods have helped organizations like Staples, GE, Telefónica, NASA, the U.S. Air Force, and USAA. He teaches his clients that innovation isn't just about generating occasional new ideas; it's about staying consistently one step ahead of the competition. Hire people you don't like. Bring in the right mix of people to unleash your team's full potential. Asking for ideas is a bad idea. Define challenges more clearly. If you ask better questions, you will get better answers. Don't think outside the box; find a better box. Instead of giving your employees a blank slate, provide them with well-defined parameters that will increase their creative output. Failure is always an option. Looking at innovation as a series of experiments allows you to redefine failure and learn from your results. Shapiro shows that nonstop innovation is attainable and vital to building a high-performing team, improving the bottom line, and staying ahead of the pack.
Well-intentioned leaders are inadvertently destroying innovation in their attempts to boost innovation. What if almost everything you know about creating a culture of innovation is hindering your progress? What if the way you are measuring innovation is choking it? What if your market research is focusing on the wrong metrics? It's time to innovate the way you innovate. Innovation isn't just about generating occasional new ideas; it's about staying consistently one step ahead of the competition. Best Practices Are Stupid offers forty counterintuitive yet proven strategies for boosting innovation and making it a repeatable, sustainable, and profitable process at the heart of your company's culture. They include: Hire people you don't like. Bring in the right mix of people to unleash your team's full potential. Asking for ideas is a bad idea. Instead, define challenges more clearly. If you ask better questions, you will get better answers. Don't think outside the box. Instead, find a better box. Rather than giving your employees a blank slate, provide them with well-defined parameters that will increase their creative output. Stop glorifying failure. Looking at innovation as a series of experiments allows you to redefine and minimize failure. This compact book shows that non-stop innovation is attainable and vital to building a high-performing team, improving the bottom line, and staying ahead of the pack. "Don't let its compact size-or snarky title-fool you. It's a worthwhile read. Unlike so many other books in this particular genre, it doesn't disguise otherwise straightforward concepts with overwrought explanations. Shapiro gets straight to the point with 40 often counterintuitive tips on how to strengthen your innovation muscles, served up with respect for your time and intelligence." - Jake Sorofman, Gartner Group
Solve Any Problem Faster, with Less Risk and Lower CostUnprecedented access to infinite solutions has led us to realize that having all of the answers is not the answer. From innovation teams to creativity experts to crowdsourcing, we've turned from one source to another, spending endless cycles pursuing piecemeal solutions to each challenge we face.What if your organization had an effective and systematic approach to deal with any problem? To find better solutions, you need to first ask better questions. The questions you ask determine which solutions you'll see and which will remain hidden.This compact yet powerful book contains the formulas to reframe any problem multiple ways, using 25 lenses to help you gain different perspectives. With visual examples and guidance, it contains everything you need to master any challenge.This book will help you:? Discover why we are hardwired to ask ineffective questions and learn to work through those barriers.? Understand the power and importance of well-defined questions.? Reframe any problem multiple ways to help you find the optimal solution.? Move from idea-based innovation to question-based innovation that drives higher ROI.Apply just one of the lenses and you will quickly discover better solutions. Apply all of them and you will be able to solve any problem-in business and in life.
Techniques for Awakening Your Organization's Innovative Potential in a Global Marketplace That Never Sleeps Praise for Stephen Shapiro's 24/7 Innovation... "Shapiro's ideas provide just enough structure for innovation to grow, but never so much as to stifle it." Thomas H. Davenport, Director of the Accenture Institute for Strategic Change, Distinguished Scholar in Residence at Babson College "24/7 Innovation weaves a compelling picture of what will be needed to win in the new millennium." Steve Stanton, Coauthor, The Reengineering Revolution "Steve's book provides a timely focus on innovation as competitive advantage, and it is well worth your time." Charles Koch, CEO and President, Koch Industries "Steve offers a pragmatic, global, business savvy realism as well as artistic flair to anyone who needs to be an innovator in business." Peter Keen, CEO, Keen Innovations, Coauthor, The eProcess Edge "Steve shows how companies can be innovative everywhere, everyday, by everyone. This is a must read book for anyone who is serious about 24/7 innovation." Dr. Trevor G. Gibbs, Head of Global Clinical Safety and Pharmacovigilance, GlaxoSmithKline In one of the great paradoxes of twenty-first-century business, market leaders must continuously pursue the obsolescence of their own bestselling products. Why? Because they know that beyond their own corporate walls, hungry competitors are "borrowing"and improving on the strengths of those products in order to take their hard-won customer base to the next level of satisfaction. And if they plan to stay on top, leaders know it is up to them to reach that next level first. Whether you are a leader or a pursuer, 24-7 Innovation takes you beyond the rigid policies, prescriptive processes, and fragmented organizational structures that have stifled true innovation for too long. This step-by-step book shows you how to instill a mind-set of continuous innovation at every level of your organization, one that will allow you to achieve and sustain a leadership position in any market. It outlines a lean, action-based framework designed to put your organization in the state of "perpetual innovation" that is necessary for creating sustainable business success. Look to 24/7 Innovation for the latest techniques and strategies to: Create a culture of innovation and inject innovation continuously throughout the execution of each process Implement the Capabilities approach at every level of your organization, and coordinate its five essential components-Strategy, Measurements, Processes, People, and Technology-to consistently interrelate with each other and deliver measurable results Align all stakeholders from customers to shareholders to employees at all levels of an organization Moving far beyond theory, 24/7 Innovation reveals what today's most innovative companies are actually doing right now and provides guidelines to help you replicate these successes in your own organization. It offers a blueprint for creating a truly flexible organization, one that builds upon current successes even as it promotes rapid change and adaptability for maximizing those successes. In today's age of unprecedented access and unlimited competition, constant change is the prerequisite for survival. Let 24/7 Innovation show you how to introduce constant change throughout every level of your organization revolutionary change that is strategic, pervasive, and ultimately overwhelming to your competitors.
Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day. In this second edition, Steve adds three new chapters in the same style as the original: wry and entertaining, yet loaded with insights and practical advice for novice and veteran alike. Don't be surprised if it completely changes the way you think about Web design. Three New Chapters! Usability as common courtesy -- Why people really leave Web sites Web Accessibility, CSS, and you -- Making sites usable and accessible Help! My boss wants me to ______. -- Surviving executive design whims "I thought usability was the enemy of design until I read the first edition of this book. Don't Make Me Think! showed me how to put myself in the position of the person who uses my site. After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book. In this second edition, Steve Krug adds essential ammunition for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing. If you design, write, program, own, or manage Web sites, you must read this book." -- Jeffrey Zeldman, author of Designing with Web Standards
It's the Regime, Stupid! combines personal reflections with academic analysis in a way that is intended to provide an accessible narrative for a general reader with an interest in Canadian politics. There is no doubt that the structure of the Canadian federation is changing, and the reason is evident to nearly everyone. Canada is no longer economically run by the manufacturing and financial parts of the country centred in Ontario and Quebec. The West, and especially the cowboy West of Alberta, and the energy industry centred there and in Saskatchewan, have unsettled the familiar and complacent ways that Canadians have understood for generations to be simple truths. Barry Cooper suggests Stephen Harper may prove to be the last chance for Canada as a political regime. Whether Stephen Harper can effect the regime change that can keep Canada intact remains to be seen.
A tense and claustrophobic mystery set in the Montana wilderness starring Nora Best. Nora Best is starting her life over . . . again. Spotting a 'team leader' job with a therapy program for troubled girls at Serendipity Ranch, Nora thinks it's the perfect role. She'll be surrounded by the beautiful Montana wilderness and be able to make a difference in the kids' lives. All is going well until it's revealed a girl recently died at the ranch. The other girls are struggling with the loss. The official line is she jumped from a cliff, but she was afraid of heights and would have struggled to get there alone. As trouble at the ranch escalates and another shocking discovery is made, Nora's determined to find out the truth to protect the girls. However, with her recent troubles, the local community, police and program leaders won't take her seriously. Can Nora overcome her past to help the girls, or are the girls using her past to help themselves?
Discussing specific best practices for making specific decisions, this book offers qualitative and quantitative methods, tools, and techniques for deploying and supporting all kinds of information technology. It identifies the range of technology decisions that managers make and the best practices that define good acquisition, deployment, and support decisions, all in an easy to absorb, conversational tone. The book covers the interrelated business technology alignment areas of business strategy as well as technology applications, architecture, infrastructure, support, acquisition, and organization. Each section ends with a summary of actionable best practices.
Traces the author's battle with Asperger Syndrome, describing his adult diagnosis and the painstaking and often whimsical exercises he uses to preserve his family and build social skills.