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This report sets out interim assessments of the progress made by the Department for Education and Skills (DfES) against its Public Service Agreement (PSA) performance targets as agreed in the 2004 Spending Review, together with progress against the Department's efficiency target and the outstanding targets from the 2002 Spending Review. This report is supplementary to the Departmental Report 2006 (Cm. 6812, ISBN 0101681224).
Dated December 2005.
Dated December 2004
Dated December 2007
HMRC is the UK's tax administration, responsible for administering income tax, corporation tax, VAT, National Insurance contributions, excise dutes, environmental taxes, insurance premium tax, capital gains tax, petroleum revenue tax and stamp duty. It is also responsible for the payment of tax credits, child benefit and child trust fund endowments. Some of the achievements recorded for the first part of 2009-10 include: collection of over £209 billion in revenue; delivery of the biggest change to PAYE system in 20 years with the launch of the new PAYE Service and Work Management System (MPPC); delivery of the largest learning intervention in the UK this year with that new service; delivered 14 full or partial vacations of HMRC locations resulting in savings of £6.8 million; achieving platinum status in the Business in the Community Corporate Responsibility Index and the launching of the Health in Pregnancy Grant
The Committee's report examines the accountability and management of the UK aid budget by the Department for International Development (DFID) based on its 2004 departmental report (Cm. 6214, ISBN 0101621426) published in May 2004. It comments on the UK's development record over the past year and highlights several areas where the DFID could improve its performance. Conclusions drawn include support for the Government's increased aid budget, the announcement on multilateral debt relief, and the progress being made to increase the poverty focus of the UK's bilateral aid budget. Recommendations include: the departmental report should include more information about the poverty focus of multilateral organisations, such as the EU; the roll-out of the Poverty Reduction Budget Support must be evidence-based; and the DFID should improve its 'traffic light' system for showing progress on its public service agreement targets.
In order to minimize the need for taxpayers to respond to multiple revenue agencies, some countries have integrated their revenue administrations, either by merging tax and customs administration, or unifying collection of tax and social contributions. This book examines the experience of 11 countries in doing so. Their experiences indicate that integrating collection entails modernizing the revenue administration and reducing contact between the tax office and taxpayers, thanks to the extensive use of ICT.
The Committee's report examines continuing concerns about the performance of the Child Support Agency (CSA), particularly in relation to its compliance and enforcement regime. Issues discussed include: the old and new child support schemes; performance targets and information management; the IT problems encountered; child support assessments; compliance targets and debt levels; enforcement measures in the UK and other countries, notably Australia; staffing issues including staff training, job cuts, pay and morale; and options for urgent action and longer term reforms. The CSA is found to be a failing organisation which is currently in crisis, and requires radical reform in order to provide an acceptable service. Senior management has failed to provide effective leadership through significant cultural shift, with deficient training given to frontline staff and inadequate monitoring procedures in place. The Committee strongly recommends that proposed job cuts be suspended until the Agency's business transformation programme, including its IT system, is proved to be fully functioning. If the recommended improvements are not made, the CSA may need to be wound up and alternative policies implemented to provide financial support and maintenance for children.
In its report of last year on the Communities and Local Government's Departmental Annual Report 2007 (HC 170, session 2007-08, ISBN 9780215037978) the Committee commented on the particular nature of the Department's work: on its unusual reliance for the achievement of the goals Government has set it on a plethora of other Departments, agencies, non-departmental bodies, local authorities and other stakeholders; on the long, devolved delivery chains by which those goals therefore have to be delivered; and on the skills of influence, brokering and negotiation which are required to achieve them. In this Report the Committee assesses the progress made since last. The most recent Cabinet Office Capability Review concludes that there has been a positive "direction of travel" for CLG in that period, but the Committee concludes that there is still some way to go before CLG can be said to be performing at the highest achievable level of effectiveness. The Department's overall performance against its Public Service Agreement targets is likewise moving in the right direction but still short of full effectiveness. Achievement of efficiency targets is applauded. Finally, the report considers examples of particular policies which highlight some of the Department's strengths and weaknesses, and follow up some issues in earlier inquiries. These issues include: eco-towns; the Decent Homes programme; Home Information Packs; Fire Service response times; Firebuy; the FiReControl programme. The report also considers the Department's response to the serious flooding of summer 2007, and to the reviews which followed; and the mismanagement of European Regional Development Fund monies.
Dated June 2007. Supplied via TSO's On-Demand Publishing Service