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A fascinating insight into the world of airport buses through a collection of photographs illustrating how the airport scene has changed over the past sixty years.
My Search is the result of over 10 years of research, testing and experimenting to find answers for all the people about allergies and sickness, and how and why they were getting them. The author feels that her work will serve and help people around the world. This book is a personal journey of an author who fundamentally cares about the welfare and health of her fellow man, and wanted to use her own personal challenges and transform them into opportunity to learn and better the world around her.
Discusses dining, lodging, and sight-seeing in the Carolinas and Georgia
Consumer satisfaction is a key issue for all those involved in tourism and hospitality services. Through a multitude of case studies this book explores the challenges of managing tourism and hospitality businesses in order to produce maximum customer satisfaction. It outlines the various frameworks available for the study of tourist satisfaction, before examining service delivery systems and definitions of quality. It then discusses the role that marketing can play in tourism and hospitality services, and the ways in which hospitality and tourism services can be improved. The book contains examples of customer dissatisfaction, and examples of organisations that have succeeded in providing profitable services with high levels of customer loyalty.