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Rethink management in criminal justice. Administration and Management in Criminal Justice: A Service Quality Approach, Third Edition emphasizes the proactive techniques for administration professionals by using a service quality lens to address administration and management concepts in all areas of the criminal justice system. Authors Jennifer M. Allen and Rajeev Sawhney encourage you to consider the importance of providing high-quality and effective criminal justice services. You will develop skills for responding to your customers—other criminal justice professionals, offenders, victims, and the community—and learn how to respond to changing environmental factors. You will also learn to critique your own views of what constitutes management in this service sector, all with the goal of improving the effectiveness of the criminal justice system. New to the Third Edition: Examinations of current concerns and management trends in criminal justice agencies make you aware of the types of issues you may face, such as workplace bullying, formal and informal leadership, inmate-staff relationships, fatal police shootings, and more. Increased discussions of a variety of important topics spark classroom debate around areas such as homeland security–era policing, procedural justice, key court personnel, and private security changes. Expanded coverage of technology in criminal justice helps you see how technology such as cybercrime, electronic monitoring and other uses of technology in probation and parole, body-worn cameras, and police drones have had an impact on the discipline. Updated Career Highlight boxes demonstrate the latest data for each career presented. More than half the book has been updated with new case studies to offer you current examples of theory being put into practice. Nine new In the News articles include topics such as Recent terrorist attacks Police shootings Funding for criminal justice agencies New technology, such as police drones and the use of GPS monitoring devices on sex offenders Cybercrime, cyberattacks, and identity theft Updated references, statistics, and data present you with the latest trends in criminal justice.
Providing cutting-edge coverage of modern management theory, CRIMINAL JUSTICE ORGANIZATIONS: ADMINISTRATION AND MANAGEMENT, International Edition emphasizes the application of management techniques appropriate to each area of the criminal justice system. Known for its thoroughness, accessibility, and practicality, the book focuses on the both the “hows” and “whys” of management techniques, equipping readers with the skills, knowledge, and solid understanding they need to effectively deal with the management challenges they will face in their own careers. Completely current and relevant, the Fifth Edition includes thoroughly updated research, more statistics, and coverage of such key topics as civil liability, political power, ethics, budgeting, and more. Chapters begin with timely opening vignettes that immediately draw readers into management concepts and theory, while insight from actual CJ professionals is featured throughout the text.
Administrators of contemporary criminal justice organizations must balance their finite resources among an ever-changing list of infinite demands. Challenges come from a diverse range of constituent groups within an agency as well as from offenders and the community, often resulting in contradictory requests. The articles in this collection introduce the reader to the complexity of court, police, and correctional organizations, resulting in an appreciation of the role of the administrator. They question traditional methods and practices as administrators meet the organizational demands of the twenty-first century.
This book studies the formal and informal nature of the organizations involved in criminal justice. It will acquaint readers with the historical developments and application of managerial theories, principles, and problems of managing criminal justice organizations. Covers management positions in criminal justice, historical antecedents, decisionmaking and planning, staffing and personnel, training and education.
Justice Administration: Police, Courts, and Corrections Management, Fifth Edition, is the only single-author book of its kind: exploring administration from a systems perspective and examining the organization, operation, personnel roles, functions, issues and practices of the police, courts, and corrections. Drawing on the author's 35 years of experience, the text offers an authentic and unique real -world perspective. This revision incorporates more than 30 case studies, discussions of future considerations, articles from Law Enforcement News and a new chapter on terrorism and homeland defense. Updated material addresses topics such as the Prison Litigation Reform Act, probation-police partnerships, computer crime and probation, and new technologies.
Integrating the theoretically-framed, empirically-supported content of a traditional textbook and an edited reader into a single volume, this text/reader exposes readers to original primary works (26 readings) in the field of organization and management while providing them with a comprehensive review of the field. Organizational Theory and Behavior in Criminal Justice: A Text/Reader, by Matthew J. Giiblin, covers the field’s core foundational theories and works, as well as contemporary theories and cutting-edge research. Demonstrating that organizations matter and that the study of organizations has far-reaching utility, the book applies broader organization and management principles to a wide range of key entities including police, courts, and corrections, as well as drug traffickers, sex offender treatment providers, and homeland security agencies. Each of these organizations has a criminal justice nexus and is discussed alongside the major components of the criminal justice system. From organizational theory to managing a criminal justice organization, this book is a must-read for anyone pursuing a career in criminal justice administration.
William Walsh and Gennaro Vito have adapted the strategic management process to the police organizational world in this innovative new text, Police Leadership and Administration: A 21st-Century Approach. Focusing principally on the police executive, this book covers pioneering management techniques for leaders facing the challenges of today’s complex environment, providing the police practitioner instruction in planning, setting direction, developing strategy, assessing internal and external environments, creating learning organizations, and managing and evaluating the change process. It also tackles how to handle the political, economic, social, and technical considerations that differ from one community to the next. Police Leadership and Administration trains individuals to search for solutions, rather than relying on old formulas and scientific management principles. It shows how to tailor responses to the unique problems and issues that professionals are likely to face in the field of law enforcement, providing a foundation with which to adapt to an ever-changing criminal justice climate. This book is essential for forward-thinking police leadership courses in colleges and professional training programs.
This textbook addresses all of the specialty areas in criminal justice management, devoting equal time to the unique requirements of each manager in the different branches of the criminal justice system. In addition, this book looks at management within this dynamic environment and discusses theories and concepts that promote managing an open, responsive system. The authors interweave criminal justice examples into management approaches using the service quality lens. This approach demonstrates that by understanding and designing customer wants and needs in the service delivery there will be significant improvements in criminal justice effectiveness. Features include: " Chapter summaries, chapter review questions, and suggested readings at the ends of each chapter " Instructor's Resources CD that includes chapter summaries, sample test questions, notes for case study exercises, and PowerPoint presentations " Study site with end of chapter Web exercises, quizzes, e-flashcards, and Sage journal articles.
Researchers at US universities and various institutes explore the impact that developments in information technology have had on the criminal justice system over the past several decades. They explain that computers and information technology are more than a set of tools to accomplish a set of tasks, but must be considered an integral component of
Change is an inevitable part of any correctional institution, as new trends and initiatives constantly bombard the system. However, as budgetary constraints increasingly require correctional agencies to do more with less, a paradigm shift in the way they operate is imperative to ensure success. Correctional Administration and Change Management exam